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Like a player scoring a deciding goal, Mews Payments is the tool that changes the game for your financial transactions. A tool that is fast, flexible and secure, just like a high-performing athlete. Imagine that Mews Payments is like your best striker, ensuring smooth payments, saving you valuable time and elevating the guest experience to champion level. Just like in competitive sport, where accuracy and strategy lead you to victory, Mews Payments helps you score points with each successful transaction. ⚽🥅  Depending on your accepted payment methods, your guests can make payments:  By card, online or through a terminal 💳  In cash 💶  Via an external payment type, such as a wire transfer 💸  In order to ensure data security, we are PCI compliant and we do not authorize card data capture in non-secure fields. When you add a payment card to a guest profile, the card is tokenized. A commission is applied to every new payment card that is added (if the same card is captured again, Mews

Mews offers a flexible pricing system, like a sports team where the initial game plan is established but can be adjusted according to match conditions. You have the freedom to set base rates, like choosing players for your team, which can be independent or linked to an existing rate, like players with complementary roles. These rates can be open to all, like a stadium welcoming all supporters, or private, like exclusive boxes for guests with a code or specific corporate contracts. 🏟️ Before creating a rate, you must create a rate group to which it will belong. Rate groups are price categories that share identical cancellation policies and billing rules. They provide flexibility to adjust revenue management according to periods of high or low activity. 📊 Rates can be both: independent rates, called base rates, and rates that depend on an existing rate, called dependent Rates. Note that Mews allows you to create up to 80 public rates and an unlimited number of private rates with the En

In the Olympic stadium, where teams from all over the world get together to experience memorable moments, Mews becomes the coach that orchestrates every movement. Mews helps to plan, organize and manage large groups, ensuring that everyone finds their place in the hotel, like they do on the pitch. 🏟️🌿  Creating company profiles is as important as building a strong team. Each group is linked to a profile, like players to their team, allowing for smooth coordination. For the main sponsors, creating a Paymaster profile is like having a team captain, centralizing payments and receiving a unique invoice for all reservations, which in turn, simplifies their accounting management. 🏆📊 It’s time to call upon our video referee to see the different steps: How to create a Paymaster profile for your companies? How to transfer billing items to the Paymaster profile? Settling an issued invoice with a Paymaster At Mews, allotments are called availability blocks. They are like athletics tracks rese

Hey Mews community! 👋Ready to dive into something awesome?In this video, I'll show you how to replace default product names with terms tailored for your kitchen or order printers.Let's make your preparation and order fulfilment more accurate and your kitchen communication top-notch! 

A guest's first touchpoint with your hotel could be your website and your Booking Engine. Picture this: your website is your field, the Booking Engine is your goal. Customize it like a team's jersey to score goals with your guests and allow them to access all that your property has to offer! ⚽🥅 Your communication with guests is the same as your property: unique. The emails you send are like accurate passes between teammates. Customize them so that every guest feels like a star player! You can choose from our email templates that are fully customizable. 📧🌟 The words "Placeholders" and "HTML" can be daunting for some users! But with our resources in hand, you can handle them like a pro. It's like mastering a difficult play on the pitch! 💻⚡ And customization doesn't stop here! You can also offer online check-in to your guests. Your teams will save time and your guests will be happy to not have to wait at the reception upon arrival. 🏨🕒 Don't hesitate to also personalize your guests'

As a Solutions Architect at Mews, I thrive on tackling challenges that enhance our platform’s functionality. My journey started as a Mews client, where my curiosity led me to master tools like Zapier and JavaScript to improve operational efficiency, from automating birthday tasks to developing price uploading tools. These personal projects fill my evenings and weekends (yes, I’m open to lifestyle tips because clearly I need a life!). My Latest Project: A Chrome Extension for MewsRecently, the need for an automatic logout feature at Mews has become more apparent, especially to ensure the security of front desk operations. While this functionality isn’t officially incorporated into Mews yet, it inspired me to create a solution: the Mews Auto-Lock Chrome Extension. After several evenings of development, assistance from ChatGPT, feedback from colleagues, and navigating Chrome Webstore policies, I’m excited to introduce this tool that enhances user security by automatically locking your acc

You just graduated from the training center and you are now ready to compete! 🎓 Once again, thank you for choosing Mews as a teammate! 🙌 We will provide you with a refresher of the basics that will accompany you throughout your career. Just like a sprinter who focuses on the finish line, you will need to focus on what is essential and keep key resources at arm's length. 🏃 The Mews Help Center will be your best friend if you have any doubts. In order to get the answers to your questions, it is important to use the Mews vocabulary. For example, we refer to rooms as spaces at Mews, or allotments as availability blocks. 🔍 As a little welcome gift, here is your sports bag that aggregates most essential resources, to kickstart your journey alongside Mews. 🎁 Did you find an answer to your question, but cannot see the elements that you are looking for in your Mews environment? It is likely that you do not have the necessary permissions in Mews. Ask your supervisor and they will be able to

Mews is ready to help you break records during the 2024 Paris Olympics. Although we are primarily creating content in French to help guide properties in France during the event, content in English will also be available for our customers that could find it useful for similar events in the future. We will be sharing tips and tricks that will help you to have the best strategy to tackle every event: The reservation marathon: your teams will be trained like champions. Register reservations faster than an Olympic swimmer! 🏊‍♂️ The check-in race: your teams will be faster than Usain Bolt’s sprint. You will be able to manage arrivals in a flash!⚡ The housekeeping relay race: your housekeeping teams will be ready to take care of rooms in record time thanks to the Mews App The invoice ceremony: our invoices are as detailed as artistic swimming choreographies. No surprises, just happy guests! 😊 The comments podium: don’t be shy, everyone’s participation is needed to reach Mount Olympus! Medal

Hello Community!Today we invite you to join Marko, our Solution Architect, in this quick video as he shows how Mews integrates seamlessly with Resdiary to enhance guest experiences.Discover how this integration simplifies sharing guest room info and dining preferences, and see firsthand how easy it is to manage table bookings directly from the PMS interface.Liked this content? Comment below and share your thoughts! 💡

This week, we were joined by 3 community members to talk about Digital Transformation.If you weren’t able to join the live session, watch the recording below👇 where @Timur.Dikmen , our Solutions Architect Director, asks:What drives digital transformation for them How do they prioritise implementation of digital solutions AI - what excites them about it and how are they already using it Their advice to anyone looking to make changes in their propertyThere were further questions put forward by our community audience.Thank you @Mick @ClaudiaM.  and @Linus.Bihn for your thoughts and input in this session.Look out for May’s edition on Mews Community Panel Series where we explore how to achieve Operational Excellence. 

If you're using Mews Kiosk, you're probably enjoying the perks. Your guests are no longer waiting in lines, you’re raking in more ancillary revenue than ever, and your staff have more time to provide quality service (and read this article). But are you doing everything you can to make the most of Mews Kiosk? We’ve put together this comprehensive list of features covering branding, customization and upselling that you can enable to make sure you’re maximizing your Kiosk potential. Dress to impress: Kiosk branding 101 We understand how much you invest in your brand. That's why we've made sure our new Kiosk is more than just an enhanced tablet – it's a brand booster. With easy settings, you can turn the Kiosk into a marketing tool, adding your unique brand flair to your lobby. Things to set up: Brand screensaver: Attract attention to the Kiosk and create a great ambiance in your lobby. Brand image set-up: Personalize the check-in experience with up to four images. All space categories hav