STAGE 3: Go-Live

Hello. Wer are new to mews. Anyone know how we could print a simple arrivals report with guest name and room no

Hello!  We're going live these days, but before we really go online, I want my calendar to be completely accurate (we are switching from another booking system). All of our reservations are in it, with the exception of those made through Booking.com and Expedia.com. I want to download the future reservations so they are in our calendar and also updated automatically. I do this through Marketplace>Booking.com, however, I keep getting an error message. The error message is: Code: 400, Message: you do not have access to the requested hotel. URGENT: Invalid credentials from Booking.com.However, I am logged in with the administrator account in MEWS, so that cannot be the cause. Can anyone help me?  

Hello,We have recently onboarded and are experiencing some weird issues with mews payments. I have certain card transactions which “seem” to go through in the sense that they generate a payment that appears on the invoice, allows us to close it and also appears in the payment report in the Carte-Terminal section and in my accounting report. The transaction itself when processed did not result in any failure message to the user but its status in the payment report is empty and does not read “Débité” like my other successful transactions. The transaction does not appear in my payout report and has been confirmed by support to have basically failed. Does anybody else experience such issues? Is it me or is it absolutely not normal for the system to1.) Not warn the user at payment time that a transaction has failed so that he may correct it.2.) Not flag the transaction status as failed.3.) post a payment for this failed transaction that shows up on the closed invoice and in my accounting re