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MarketaOupiCommunity Manager

Weekly Community Overview: Latest newsNews

Greetings, Mews Community!Hope you're all having a fantastic week! Things have been buzzing around here, so let's dive into the latest and greatest:1. Exciting Changes Coming to Mews UniversityGet ready for some big news! We're thrilled to announce that Mews University will be undergoing a significant upgrade, set to launch on May 14. This overhaul will introduce a host of new features and improvements aimed at enhancing your learning experience. Stay tuned for more details!Read more: Mews University Upgrade Details2. Join Us at Mews Unfold 2024We're extending a special invitation to all of you to join us at Mews Unfold 2024, taking place on May 29 at Amsterdam's Muziekgebouw. This event promises to be an inspiring gathering designed to explore the future of hospitality technology, featuring insightful talks, networking opportunities, and more. Don't forget to submit your entries for the Unfold Awards!Read more: Mews Unfold 2024 Details3. In Conversation with Dimitris ManikisWe're hono

17 hours ago

ABBMaster Apprentice

DACH-based customers

Gast Klassifikationen

Ich würde gerne wissen, wo man im Gast Profil unter Intern diese komischen Klassifikationen ändern kann. Klar, manche sind gut und sinnvoll, aber ich hätte das gerne personalisiert und zB die Punkte dabei: mit Haustier oder Babybett, oder hat ein downgrade erhaltenWeil das in der Zeitachse schon sehr praktisch ist, gleich zu sehen, ob da ein Haustier oder ein Baby dabei ist… einen upgrade sieht man ja, aber den downgrade eben nicht. Das hier sind die aktuellen auszuwählenden Klassifikationen…BarzahlungslisteBehinderte PersonFluggesellschaftFreund oder FamilienmitgliedGesundheitskonformGästetreueprogrammIm ZimmerMedienMilitärPaymaster-KontoPersonalProblematischSchwarze ListeSehr wichtigStudent/inTop-ManagementVergangene BeschwerdenWartet auf ZimmerWichtigWiederkehrend

19 hours ago

MarketaOupiCommunity Manager

Industry News

Explore Hospitality Innovation at Mews Unfold 2024News

Join us at Mews Unfold 2024, the premier hospitality technology forum hosted by Mews Hospitality Cloud. This curated event, designed by hoteliers for hoteliers, promises to inspire innovation, offer practical solutions, and foster industry collaboration.Returning to Amsterdam's Muziekgebouw on May 29th, Unfold 2024 boasts an expanded agenda featuring targeted talks by industry leaders, insights into digital transformation, and innovative revenue-generating strategies. Explore the next generation of hospitality cloud solutions at Mews University, and network with peers and technology partners.Don't miss the Unfold Awards ceremony, honoring outstanding achievements in hospitality innovation. Submit your entries by April 26th for a chance to be recognized.Read the full article from Hospitalitynet webiste here.For more details, visit the official event page: Mews Unfold 2024.

19 hours ago

MarketaOupiCommunity Manager

Mews updates

Unveiling the Future of Hospitality with Dimitris ManikisNews

Join us as we delve into the future of hospitality with Dimitris Manikis, President of Wyndham Hotels and Resorts. In a compelling conversation, Dimitris shares his unparalleled insights into the industry's evolution, emphasizing the delicate balance between technology and human interaction.For a comprehensive exploration, delve into the original article here: Shaping Hospitality’s Future with Dimitris Manikis of Wyndham Hotels. Be sure to secure your spot at Unfold and witness Dimitris' illuminating insights firsthand. Don't miss out on this opportunity to be part of the transformative discussions shaping the hospitality landscape.

21 hours ago

Joanna KozlowskaMews Employee

DACH-based customers

Spare Zeit am Empfang durch vereinfachtes Rechnungs- und AbrechnungsmanagementNews

Wenn dein Empfangspersonal so aussieht, wie es bei den meisten ist, dann sind es nicht nur Buchhalter/-innen. Und das ist auch gut so, denn dein Empfang sollte sich auf deine Gäste und einen guten Service konzentrieren, nicht auf die Korrektur von Rechnungen. Genau aus diesem Grund haben wir den Prozess der Rechnungskorrektur vereinfacht, sodass er auch ohne Buchhaltungskenntnisse genutzt werden kann. Die Updates ermöglichen es den Manager/-innen auch, alle Änderungen zu verfolgen, um eine gute Übersicht und Transparenz zu gewährleisten. Und das Beste daran? Unsere Updates können deinem Team bis zu 90 % der Zeit ersparen, die es derzeit mit Korrekturen verbringt. Hier erfährst du, wie die Änderungen bei offenen Rechnungen deine täglichen Betriebsabläufe unterstützen werden: Vereinfachte Rechnungskorrekturen: Entferne oder bearbeite Preis und Menge von Produkten direkt aus den Posten in der Rechnung. Grund für die Korrektur: Erfasse den Grund für jede Korrektur, um die Prüfmögli

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21 hours ago

marko.balazevicMews Employee

Product best practice

Table booking with inclusive package from PMSTutorial

Hello Community!Today we invite you to join Marko, our Solution Architect, in this quick video as he shows how Mews integrates seamlessly with Resdiary to enhance guest experiences.Discover how this integration simplifies sharing guest room info and dining preferences, and see firsthand how easy it is to manage table bookings directly from the PMS interface.Liked this content? Comment below and share your thoughts! 💡

373

22 hours ago

Nienke WilbrinkMews Employee

Mews Beta Program

Granular cancellation policies

Hi all,Hope you are doing excellent! Not yet in beta, but rather I am trying to understand more about what your exact needs are with regards to cancellation policies. 🔮We are currently looking into giving our cancellation policies an upgrade, meaning: Being able to set cancellation policies on rate groups and rates in order to gain highest return on cancellations possible. Meaning, on high-pickup dates, a higher cancellation policy is to be charged to the guest. What we are thinking of is to add the flexibility to specify cancelation policies on both rate group and rate level. Additionally, to give the ability to specify cancellation policy on specific time periods.Does this sounds like something you would use? If so, I would love to speak with you! Please feel free to leave a comment in the conversation and let’s have a chat in the near future 😊Looking forward to hearing from you! Warmest,Nienke

23 hours ago

Olga GoudeMews Employee

DACH-based customers

Insider Insights: SMS-Gästenachrichten bei Mews – Steigere Umsatz, spare Zeit und erfreue GästeTutorial

Liebe Community,Schauen Sie sich unser kurzes Video an, das Ihnen einen Einblick gibt. Sie werden sehen, wie einfach es ist, mit SMS-Nachrichten direkt mit Ihren Gästen zu kommunizieren, sei es für Reservierungsbestätigungen, Check-in-Informationen oder spezielle Angebote.Nachdem Sie das Video angesehen haben, zögern Sie nicht, unten zu kommentieren und uns Ihre Gedanken mitzuteilen. Wir sind gespannt auf Ihr Feedback und darauf, wie Sie diese Funktion nutzen werden, um Ihr Hotelgeschäft zu verbessern!

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1 day ago

James.taylorMews Employee

Mews Beta Program

New beta: Increase revenue with upgrades in Online Check-in

Are you looking for ways to increase revenue? Do you find yourself with available capacity for higher priced rooms? We’re excited to share this opportunity to join the Beta for our new upgrade capability in Online Check-in. Guests can now be offered available higher priced spaces when completing their online check-in to help boost your revenues and make their stay a little more special. How does it work?During Online Check In, Mews will check if there are any spaces in a higher category available. If so, the guest will be offered the upgrade and will be charged the new category price minus the price already booked.Mews will only offer an upgrade to single reservations - groups are not supported. Mews will not offer an upgrade if there is a restriction in place or there is no availability. Mews will not offer an upgrade if the higher category is cheaper than the price already paid.You'll be able to set individual space categories where you would not like a guest to upgrade to. E.g. to a

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1 day ago

Darren KearneyMaster Apprentice

How Do I..

Reporting - Group by company for supplementary revenue (conference, F&B) as well as Accommodation?

How do properties pull reports on what a company has produced in a given time frame. Is there a way to report on a “Group by company” basis for supplementary revenue (conference, F&B) as well as Accommodation.We currently only have the ability to pull a “Group By Company” for the Reservation report for Accommodation.ThanksDarren

1 day ago

SonjaApprentice

How Do I..

Tasks created by products

Hi, I am new to Mews and I am looking for a way to automatically create a task when a product is added to a reservation, so the housekeeping team can see the task in their app (let’s say we add breakfast to the room and the team should see that they need to bring the breakfast to the room). I was told to use Zapier but it seems there is no option to trigger an action when adding a product? Any ideas or experiences what would work best? Thank you for any input :)

1 day ago

JillMorgenthalerMaster Apprentice

How Do I..

Delivery Only Rate Plan Direct Connect Channels

Hi community! I’m not sure if this feature exists, but I’m looking to set up a delivery only rate plan for direct connect channels in MEWS. I haven’t had many issues, but when there’s a mapping issue or promotion that MEWS does not recognize on direct connect channels, reservations have come in really strange due to product rules.I have something similar created for my channel manager, the rate plan is called FIX ME and is a catch all for any reservations with room or rate code errors. This allows me and my front desk team to immediately recognize there’s something amiss with the reservation and attend to it. Anyone know how to set this up or if the feature exists?Looking forward to your advice!

4 days ago

brianBLAUApprentice

How Do I..

Booking for Someone Else and Billing

Hi,It seems when someone using the Mews booking engine and chooses the option “I´m Booking for Someone Else”, Mews automatically invoices the “Booker” instead of the “Guest”.We do not want to invoice Bookers, but rather the Guest, regardless of who makes the booking as the Guest will be responsible for the payment. Besides manually moving the charges, is there any way to automate this?Alternatively, can we simply remove the “I’m booking for someone else” field from the booking engine?

4 days ago

smehiaSuperstar Helper

How Do I..

Reservation overview upgrade ?

Hello Mewsers Just creating this topic to catch the attention of the “devs” around ( @Aldair Borges maybe 😉) on the forum regarding the reservation overview options and filters There are a few requests already on the feedback forum about getting more filters or display options regarding that particular report. See examples here after:https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37486498-reservation-overviewhttps://feedback.mews.com/forums/955405-mews-multi-property-management/suggestions/39429136-reservation-overview-list-view Just wondering if it was on the roadmap for 2024 because I don’t think I saw this topic treated in the Webinar video related to the 2024 Roadmap?… It is clear to me that it should, if not yet, be added as soon as possible but I’m open and ready to hear about your impressions. I, for one, would love to have the possibility to filter my arrivals by Travel Agency through that overview without having to generate a specific reservation repo

1 month ago

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Weekly Community Overview: Latest newsNews

Gast Klassifikationen

Explore Hospitality Innovation at Mews Unfold 2024News

Unveiling the Future of Hospitality with Dimitris ManikisNews

Spare Zeit am Empfang durch vereinfachtes Rechnungs- und AbrechnungsmanagementNews

Table booking with inclusive package from PMSTutorial

Granular cancellation policies

Insider Insights: SMS-Gästenachrichten bei Mews – Steigere Umsatz, spare Zeit und erfreue GästeTutorial

New beta: Increase revenue with upgrades in Online Check-in

Reporting - Group by company for supplementary revenue (conference, F&B) as well as Accommodation?

Tasks created by products

Delivery Only Rate Plan Direct Connect Channels

Booking for Someone Else and Billing

Reservation overview upgrade ?

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About Mews Community

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How Do I..

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Welcome to Mews Community!

Weekly Community Overview: Latest newsNews

Explore Hospitality Innovation at Mews Unfold 2024News

Unveiling the Future of Hospitality with Dimitris ManikisNews

Spare Zeit am Empfang durch vereinfachtes Rechnungs- und AbrechnungsmanagementNews

Table booking with inclusive package from PMSTutorial

Insider Insights: SMS-Gästenachrichten bei Mews – Steigere Umsatz, spare Zeit und erfreue GästeTutorial

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