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Are you looking for ways to increase revenue? Do you find yourself with available capacity for higher priced rooms? We’re excited to share this opportunity to join the Beta for our new upgrade capability in Online Check-in. Guests can now be offered available higher priced spaces when completing their online check-in to help boost your revenues and make their stay a little more special. How does it work?During Online Check In, Mews will check if there are any spaces in a higher category available. If so, the guest will be offered the upgrade and will be charged the new category price minus the price already booked.Mews will only offer an upgrade to single reservations - groups are not supported. Mews will not offer an upgrade if there is a restriction in place or there is no availability. Mews will not offer an upgrade if the higher category is cheaper than the price already paid.You'll be able to set individual space categories where you would not like a guest to upgrade to. E.g. to a
Hello Mews Community,At our hotel it's required that each room has a unique and distinct accounting account from other rooms. Upon reviewing MEWS, I noticed that it assigns accounting categories based on space categories. However, what we need is for each space to have its own accounting category rather than being grouped by category.Have any of you encountered a similar issue before? If so, how did you resolve it? Any insights or suggestions would be greatly appreciated.Thank you in advance for your assistance.Best regards,
Hi all, ik vroeg me af hoe Belgische collega's dezelfde ervaring hebben. Er wordt in Mews namelijk 0% btw op de annuleringskosten berekend terwijl onze inschatting was dat dit standaard 6% zou moeten zijn. Volgens MEWS is 0% vastgelegd in de Belgische wetgeving, klopt dat?Warme groetenPatrick
I have a tricky one for you all & hope someone has a creative solution.Without having to create new space categories - you can quickly end with hundreds,…. how would you go about setting a price (supplement) for a feature.Let’s assume that we have 4 floors, and want to add €10 as a floor number feature for all spaces in a specific category.The Space category is Deluxe room and all the relevant spaces are attached.on the first floor no supplement with the base price being €200 on the second floor there is a floor supplement of €10 + €200 = €210 on the third floor there is a floor supplement of €20 + €200 = €220 on the fourth floor there is a supplement of €30 + € 200 = €230The same thought can be applied to other categories or other attributes like courtyard view, as opposed to park view.The only logical solution I can find would be to create a new space category for each floor & feature, and then set the price deferential….. but I want to avoid too many space categoriesSo we wo
Hello Mewsers Just creating this topic to catch the attention of the “devs” around ( @Aldair Borges maybe 😉) on the forum regarding the reservation overview options and filters There are a few requests already on the feedback forum about getting more filters or display options regarding that particular report. See examples here after:https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37486498-reservation-overviewhttps://feedback.mews.com/forums/955405-mews-multi-property-management/suggestions/39429136-reservation-overview-list-view Just wondering if it was on the roadmap for 2024 because I don’t think I saw this topic treated in the Webinar video related to the 2024 Roadmap?… It is clear to me that it should, if not yet, be added as soon as possible but I’m open and ready to hear about your impressions. I, for one, would love to have the possibility to filter my arrivals by Travel Agency through that overview without having to generate a specific reservation repo
Bonjour,Je me lance, une première pour moi sur la communauté !Y a-t-il possibilité de faire apparaître sur le planning les blocs de disponibilité. Il est nécessaire d’avoir de la visibilité sur ces blocs, sous peine de ne pas toujours comprendre pourquoi il n’y a pas de réservation, sans devoir aller cliquer sur la liste des blocs.J’espère être claire.Merci d’avance pour vos réponses.Céline
Hallo! Wir sind grade wieder dabei uns ein Controlling Dashboard in Excel zu bauen.. Dafür wollte ich sowohl die Room Nights, als auch die Anzahl an Reservierungen aus Mews rausziehen. Die Room Nights bekomme ich aus dem Manager Bericht. Die Anzahl der Reservierungen kann ich mir aus dem Reservierungsbericht ziehen. Die Frage die sich mir dabei stellt ist, welchen Filter ich im Reservierungbericht auswählen muss. Denn egal was ich dabei eingebe, die Room Nights entsprechen in keinem Fall den RN aus dem Manager Bericht. Weiß jemand auf welcher Basis die RN im Manager Bericht sind? Oder welchen Filter ich auswählen muss? Ich habe sowohl überlappend, als auch Anreisen und Im Haus ausgewählt.. Die kleinste Differenz ist bei dem RN bei “überlappend (40 Nächte).
heyI am looking to pick another hostel brain that works with salto key integration and mews….to see if we can compared notes on good configuration. Anyone?
Help from Spain based properties,When taking pre payments, a deposit is required to account for tax at the time of payment. To close an invoice to the fiscal registry guest passport/ID details are required. How do you manage to collect passport/ID details at the time of booking or how do you get around the requirement to have this information in order to close invoices? Thanks for advice!
Greetings, Mews Community! Here's a roundup of the exciting events and updates from our vibrant community this week 🚀 Great onboarding content: Dive into the world of crafting effective rate restrictions in Mews with our comprehensive guide! Learn how to optimize your hotel's revenue potential by leveraging restrictions creatively. Check out the detailed help guide here. Join us in shaping the future of financial services: Are you passionate about innovating in the financial sector? We're looking for individuals eager to co-create the vision of Mews' financial services offerings. Share your experiences and help us design the dream bank account for hospitality. Interested? Complete the form here. Excitement builds for ITB Berlin 2024: Save the date for March 5th, 2024, and meet the Mews team at stand 133 in Hall 8.1. Explore how Mews can turn your hospitality dreams into reality and schedule a meeting with our experts. Don't miss out on the chance to network and unwind at our stand
Hallo zusammen,hat jemand von Euch die Schnittstelle zu STR?Ich habe leider das Problem, dass die Belegung/Verfügbarkeit nicht richtig übertragen wird.Vielleicht hatte das jemand auch und weiß, wie man das einstellen kann?Danke Euch, liebe Grüße, Jasmin
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