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Hey Mews Community,  Starting next week: brand-new default email templates and an intuitive drag-and-drop editor 🎉 We know exceptional guest communication is key. So, we've rebuilt our email solution from the ground up, making it easier to use and more impactful than ever.   🌟 What's behind the change?  We heard your challenges loud and clear. Managing emails can be fiddly with traditional HTML templates. So, we're simplifying things. Our new templates have a fresh, modern design that looks good, is accessible (WCAG compliant) and optimized for all devices. That means your guests enjoy the best possible experience from the first touchpoint. We've also introduced an easy-to-use drag-and-drop editor, so anyone on your team can create and customize emails without any coding knowledge.  🛠️ What's new & improved?  Here's what you can expect: 🎯 Why you'll love it Our new email templates and editor mean your team can create branded, engaging emails with no technical expertise. You can

Hi Mews community, we’ve got big POS news! We’ve been working behind the scenes to make your food and beverage (F&B) operations a whole lot more flexible and data driven. And thanks to the new Mews POS open API capabilities, business intelligence partners can now integrate directly. So, we’re pleased to announce that Blent is now a certified business intelligence partner for Mews POS! Why this matters Blent’s integration with Mews POS lets hotels seamlessly connect POS sales and product data directly into Blent’s platform. So you can make faster, smarter decisions about staffing, menus and profitability. Customer spotlight: Hey Lou HOTELS Our longtime customer, Hey Lou HOTELS, is already live with the integration, with seven properties now connected. Lukas Weitzel, their Head of Business Intelligence, shared how this direct connection has transformed their operations: “With Mews POS connected to Blent, we can truly connect the dots - and the costs. We’re able to track the cost of a

Hi Community!This month’s summary release note wraps up Q3 with a special addition: Watch the short video below for an overview of the best product updates from the last three months, in under three minutes.Our goal is to give you a faster, more engaging way to catch up on what’s new.

Hey Mewsers,  Our 2025 Summer Release is here and it’s all about making hospitality flow 🎉 Think smoother arrivals, smarter connections and systems that take care of themselves in the background. Eight new features are live, designed to save you time and make every guest journey feel effortless. Check them out here: First impressions, remastered  Guest ID & photo collection: Guests can scan their ID and snap a selfie before they arrive or at a kiosk, so your front desk can focus on a warm welcome.  Wallet-based keys: Mews is the first PMS to integrate wallet-based room keys with ASSA ABLOY Vostio NFC locks. Guests just tap to unlock. No app, no plastic.  The personal touch  Guest connections: Spot related guests right in the profile, whether it’s a couple, family or corporate group.  Smart Tips upgrade: Your AI assistant now shows spend history and top-ordered items, so you can instantly recognize regulars.  CLTV granular view: See lifetime spend across all stays and properties

More revenue. More loyalty. More guests. Now live: Mews Gift Voucher. A smarter way to generate cash flow, bring in new guests, and turn great stays into repeat business.Forget clunky third-party tools or confusing workarounds. With Mews, it’s all built in. Here’s what you can do:Sell branded gift vouchers via your own branded e-commerce page Offer monetary or experience-based vouchers, from spa days to overnight stays Drive direct bookings and guest engagement without extra marketing spend Manage everything in one place with automatic integration via Mews Payments 💸 What it means for your businessBring in cash up front (perfect for seasonal dips) Win over new guests, especially the ones who didn’t book themselves Build loyalty and get more repeat stays Set it up fast via Mews Marketplace and customize vouchers to your brand 🎉 What it means for your guestsA seamless gifting experience that’s easy, personalized, and instant. Vouchers that feel seamless to redeem An intuitive experienc

Looking for more revenue? You don’t need to build up - you just need to look down. Your parking lot might be one of the most overlooked money-makers on your property. And with Mews Spaces and the Hourly Booking Engine, monetizing it is easier than ever. Why parking matters more than you think Travelers aren’t just looking for a bed - they’re looking for convenience. And few things are more convenient than knowing there’s a parking spot waiting when they arrive. But here’s the twist: guests expect parking. If you’re offering it for free or managing it manually, you’re not just missing out on revenue - you’re risking a bad review when availability runs out. On the flip side, charging for parking (and managing it properly) is a win-win:  You earn incremental revenue without lifting a finger.  You set clear expectations for availability.  You offer a smoother, more professional experience.  Beyond guests: open your parking to the public With the Hourly Booking Engine, parking can go beyo

Greetings, hospitality pros 🌟 We have some exciting news that’s going to help you meet the growing expectations of the modern guest: Mews Digital Key is now compatible with Salto Space door locks 🎉  Unlock the magic of keyless entry  Once considered a luxury feature, keyless room entry is becoming a standard of the hotel experience. Modern guests expect ever greater levels of control over their stay, including contactless options via their mobile device, which Mews Digital Key fulfills. And now, properties with Salto Space door locks can experience the benefits of our industry-leading technology. As well as enabling hoteliers to meet ever-growing guest expectations, it also offers significant operational efficiencies, like removing friction at check-in to save front desk staff valuable time. Let’s take a look at some of these benefits:  🚀 Seamless guest experience. Guests can access their room as soon as they arrive, skipping the check-in queue. And they don't need to worry about lo

Hi Mews Community 👋 We’ve been working hard on an upgrade to Mews Digital Key that we think you (and your guests) are gonna like! Wallet-based room keys are now available with Mews. No more workarounds with third-party providers; it’s all fully built in. And as the only PMS with wallet room keys built into the system, this is a first for the industry!  Here are a few reasons why your guests and staff are going to like it:  It’s easier for guests (and they expect it!)  It lightens the load for front desk staff  It’s better for the planet (no more plastic keycards)  It’s another step toward frictionless guest experiences  How to get started Wallet-based room keys work with ASSA ABLOY Vostio NFC door locks.If you’re an ASSA ABLOY customer, click here to register your interest. Not using ASSA ABLOY or just want to learn more about Wallet Keys? Click here.

Hey everyone! 😎Today, we're diving into how Mews and ResDiary work together to make hospitality life easier.Let's check out the cool features and benefits they offer!More info on ResDiary can be found here: How to set up a ResDiary integrationHow to create, modify or cancel a ResDiary table booking

Want to know our plans for the next few months and into 2026? It’s no secret – we’d love to tell you! Join our customer-exclusive product roadmap webinar to see our very latest innovations plus what’s in the works for later this year and beyond. What to expect In this special, look-ahead session, our team will walk you through the most recent updates and the most exciting parts of our roadmap:  Recap the latest releases (so you're bang up to date)  See live demos of what’s in development right now  Get a look ahead at upcoming innovations in our roadmap  Ask your questions in a live Q&A  You’ll leave with a clear view of what’s new, what’s next, and how it all helps your teams work smarter and achieve your goals. Choose a time that works for you We’re hosting three different sessions to suit all time zones, so Mews hoteliers worldwide can join us live. Select your preferred time and sign up now 👇  Wednesday, October 22 at 2 PM CEST  Wednesday, October 22 at 11 AM EDT (5 PM CES

Meet Fiona. She’s smart, capable — and overwhelmed. And she’s not alone. Like thousands of revenue managers around the world, she’s juggling shifting demand, complex pricing decisions, and clunky, disconnected tools every day. At Mews Unfold, I shared a vision for a better future — one where Fiona doesn’t have to fight against outdated systems anymore, because her tech finally works with her, not against her. 🎥 Watch the Unfold keynoteIn my Unfold presentation, I shared what’s next for Atomize, now part of Mews. Check it out here:  One continuous platform, built for modern hospitalityWe’re moving from two connected systems to one continuous experience.This isn’t just about tighter integration — it’s a step-change in how hotels manage operations and revenue together. Here’s what that means for you: One supplier instead of two: fewer contracts, fewer tools, fewer headaches. A shared roadmap for PMS and RMS: faster innovation with no clunky handoffs. Live data flow between systems: p

On September 3rd, we brought Mews Unwind to Germany for the very first time — and what a night it was! Hosted in Hamburg, this intimate gathering brought together 15 amazing customers for an evening of connection, creativity, and of course, plenty of good vibes.🎉 Highlights🍹 Complimentary drinks and a delicious finger buffet 💬 Lively conversations with hospitality pros from across Germany🎨 A guided sip & paint session where everyone created their own masterpiece to take home🤝 A cozy, community-first atmosphere with zero sales pitches 🙌 Thank You to Our AttendeesA huge thank you to everyone who joined us in Hamburg and made this first German Unwind so special. It was wonderful to see new and familiar faces, share stories, and spend an evening together outside of the usual day-to-day. 📍 What’s next?More Unwind events are coming soon — new cities, new venues, same good energy. Keep an eye on Mews Community and we’ll see you soon. 📸 A glimpse of our first German Unwind in actio

Hey Mews Community! Curious about how revenue management is evolving?  👀 Our CEO, Matt, recently shared his perspective on the changing role of the revenue manager, including:  Why revenue management isn’t just about rooms anymore  How technology is reshaping the role into something far more strategic  If you’re a GM, owner, or revenue leader looking to stay ahead of the curve, this one’s for you. Watch the full video here 👇 Curious about what Atomize could do for your business?  You can learn more here. Or reach out to our team and we’ll walk you through it.  

Hi Mews Community! 💫We're thrilled to bring you the latest updates for August to elevate your Mews experience. Here’s what’s new: 🚀 New Features Wallet-based room keys are here, guests can now open doors with just a tap of their device! Guests can now unlock their room with a quick tap from their smart phone or smart watch. It’s fast, secure and fully integrated into Mews. If your property uses ASSA ABLOY Vostio locks, you can upgrade your guest experience. All they need to do is tap “Add to Wallet” in the Guest Portal and the key is ready on arrival.Note: This feature works with ASSA ABLOY Vostio locks, API version 10.5. Elevate your expertise: Mews University Monthly Update Short on time? Explore our new Microlearning section, designed for busy professionals who want to learn quickly and effectively.  🔜 Announcement Coming Soon: Smarter pricing with occupancy-based rules. Launching in August, occupancy-based pricing lets you automatically adjust rates depending on how many guest