Welcome

On 26 May, we welcomed customers to SkyBar Malabar at Hotel Jakarta for Mews Unwind, an evening hosted by Mews Community, just ahead of Unfold.There was no heavy program to follow; just the space to settle in, catch up properly and let conversations unfold naturally, with familiar faces returning, new ones joining for the first time, and plenty of ideas being shared between people who understand the day-to-day of hospitality.This year, we added a little extra fun with our Bose speaker competition, where customers shared examples of how they’re using Mews to automate tasks, grow revenue and make smarter decisions faster.Congratulations again to our winner, Heike – ​@RoterOchse! 👏🏆🥳 We hope you put your new speaker to good use this summer 😎  Click here to get inspired by what Heike and others have shared. We also want to highlight three community members who consistently go above and beyond to help and share their insights with their peers in the community: ​@Mark Alexander Joel  ​@J

On 26th May 2026, the Mews Community is coming together for Unwind in Amsterdam – our customer-exclusive event the night before Unfold. There’ll be drinks, canapés and a rooftop bar to enjoy while you meet old friends and make some new ones. But this year, we’re adding a competition into the mix 🎉 Share how you’re using Mews to work smarter, grow revenue or make smarter decisions, faster – and you could walk away with a🎁Portable Bose Speaker on the night. Details below 👇  How to enter To take part, leave a comment on this post sharing a real example of how you’re using Mews in one of the following ways:  Automate more of the boring stuff  Maximize revenue from every stay  Make smarter decisions, faster  You’ll need to be a member of the Mews Community to comment (you can join here). We'll pick the winner from everyone in the room on the night at Unwind. They’ll take home the prize 🔊 as well as some serious Mews Community kudos. So make sure you’re there 🥂  Need inspiration? Here

Just for a bit of fun🐣 we’ve hidden 5 Easter eggs around the community. Can you find them all?Get to the end of the hunt and win the Cracked It community badge!    🏅Your first clue? Closer than you think — start with the poll below 👇🏼 You'll need to be logged in to play.Good luck! 🐣

Hello from the Community team 👋​@Sarah.Masterton-Brown  and I are happy to share that new updates have landed in the Mews Community! 🚀 Here’s a quick look at what’s new and what you can start exploring today:Multi-language functionality 🌍Exciting update: The Mews Community interface is now available in the five languages supported by Mews: Dutch, English, French, German, and Spanish. You can switch to your preferred language anytime for a more familiar, seamless way to explore and get around the Community. We hope this makes your visits feel even smoother. 🤝Choose your language by clicking the language button at the top of any Community page: Fresh Mews branding! 🩷 👀You might also notice the Community is looking a little different and more pink than usual.  We’ve given it a fresh coat of Mews paint, bringing our new brand look and feel to the Community. Let us know how you like it below!  Climb the Community ranks  🏆And that’s not all. Keep an eye out for new badges, discover up

January set the tone for 2026 in the Mews Community. A big focus on security, some major Mews milestones worth celebrating together, and plenty of practical discussions between customers figuring things out in real time.If you missed a few things, here’s the quick catch-up on the hot topics from January:🔝 Most popular articlesNew attack techniques targeting Mews Customers: How to stay secureA deeper look at evolving attack methods and clear, practical guidance on how to stay one step ahead.Single Sign-On (SSO) is now FREE for all propertiesAn update announcing that SSO is now available to all Mews properties at no cost, making secure access simpler for your teams.Zero Amount Authorization is hereAn introduction to Zero Amount Authorizations in Mews and how this helps you validate cards without placing a hold on guest funds. 💬 Most active questions and discussionsSome of the most valuable threads in January were customers helping customers.Peppol invoicesWith the Peppol Fiscal Registr

Hello Community!You might have noticed there is a Best Answer option at the bottom of all questions. I’m here to explain what this does and why it helps 😊Clicking Best Answer means that out of several responses you may receive to your question, one comment will have the most relevant solution. Marking that answer as the best will help others that are looking for a solution to the same question find the most obvious answer more easily. A best answer is visibly marked by a green tick, the status changes to ‘Solved’ and the answer is pinned directly underneath the question. Why Mark a Best Answer?When you mark an answer as the best, it gets highlighted at the top of the topic in green. This makes it significantly easier for others browsing the topic to spot the most effective answer without sifting through multiple responses.However, there are occasions when an answer is marked as the best even though it hasn’t completely solved the problem. This can happen for a few reasons:Some areas o

Hey Community,You might have noticed things look a bit different around here! ​@jessica.becker  and I are excited to bring you some new features to make your experience smoother, faster, and more enjoyable. Here’s what’s new: ✨ New navigationWe’ve added more drop-down menu options to help you find what you need, faster. With so many Mews products now on offer, each has its own dedicated space in the community. This means when you ask a question, it’s easier to pick the right category and get the answers you’re looking for. 🌍 Multi-language commentsNow you can translate a single comment – or an entire conversation – into your preferred language with just one click. Communication has never been easier! 👀 What’s coming soon: Fresh Mews branding: There has been a slight delay on this one but we’re 90% there and just want it to be perfect – hopefully only a few more weeks to go. New community badges: To recognise your contributions and activity. Full-site multilingual functionality: S

Changing companies? No worry.Take your Community account (and badges) with you wherever you go.Just contact me, ​@jessica.becker, via the community private messages or email community@mews.com with your new email address and we’ll update your account with it.No need to create another account, however, you may update your profile pic and expand on your About me section any time. 🙂

Hi Community fans, 🙋​@jessica.becker  and I have been cooking up some fresh improvements behind the scenes, and it’s nearly time to lift the curtain.A quick heads up: the community will be offline on Friday, 5 December while we rearrange a few things, and we expect to be back online Monday, 8 December.To find out what’s coming, watch the video where Jess and I reveal what’s in store — complete with enthusiasm and questionable filming skills.We’re really excited to share these new changes with you.     

Curious about Atomize or already using it and want to level up? Now’s your chance. We’ve launched a dedicated learning pathway on Mews University to help you make the most of Atomize - so you can stay in control of your revenue strategy without spending hours behind a screen.  💡 Why take the course? Make smarter pricing decisions, faster. Whether you’re managing one property or several, Atomize gives you the tools to automate, forecast and fine-tune with confidence. Know what’s happening - and what’s coming. From price hierarchies to Autopilot, learn how to keep your revenue rolling without lifting a finger. Configure it your way. Get a better handle on settings and overrides so Atomize fits the way you work.  🎓 How it works: It’s quick to complete - perfect for busy schedules. You’ll cover key areas including: Navigation and dashboards (including multi-property)  Forecasting, group pricing and restrictions  Price hierarchies and overrides  Autopilot and key configuration tips 👉 Rea

On September 3rd, we brought Mews Unwind to Germany for the very first time — and what a night it was! Hosted in Hamburg, this intimate gathering brought together 15 amazing customers for an evening of connection, creativity, and of course, plenty of good vibes.🎉 Highlights🍹 Complimentary drinks and a delicious finger buffet 💬 Lively conversations with hospitality pros from across Germany🎨 A guided sip & paint session where everyone created their own masterpiece to take home🤝 A cozy, community-first atmosphere with zero sales pitches 🙌 Thank You to Our AttendeesA huge thank you to everyone who joined us in Hamburg and made this first German Unwind so special. It was wonderful to see new and familiar faces, share stories, and spend an evening together outside of the usual day-to-day. 📍 What’s next?More Unwind events are coming soon — new cities, new venues, same good energy. Keep an eye on Mews Community and we’ll see you soon. 📸 A glimpse of our first German Unwind in actio