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Hello Mews Community!We're thrilled to introduce an amazing new feature in Mews Operations. Link multiple profiles to a single bill for quicker service and enhanced accuracy. ⚡🎯 How It Works:Each bill can now be associated with two profiles:Owner Profile: Typically the primary guest who initiates the reservation and is responsible for settling the bill.Associate Profile: The secondary company, guest, or associate linked to the same bill. 🖼️ Key Benefits:Effortless Transitioning Between Profiles: Seamlessly switch between linked profiles to access and update information from either the bill owner or associated profile. This proves invaluable when guests share expenses or have diverse billing requirements.Minimized Billing Errors: Ensure precision in guest billing details, reducing the risk of errors and enhancing your guest experience. Confirming the system has linked a company bill to a specific customer is now easier than ever.Enhanced Financial Reporting: Quickly locate specific co

Hey Mews Community! 🌟Guess what? We're thrilled to share some exciting news – Mews just won the title of Best Hotel PMS at the 2024 HotelTechAwards! 🏆 Yep, you heard it right, and we couldn't be more stoked!For those wondering, the HotelTechAwards are like the Oscars of the hospitality tech world, and we nailed it with a perfect 100 HT Score. Read more about the award here. Major shoutout to all of you who made this happen – without your trust and continuous support, we wouldn’t have reached this milestone.Jordan Hollander, Co-Founder of Hotel Tech Report, commented: "You may know them from seeing pink vans driving around Europe, or maybe you saw their massive team dressed like F1 racers at a tradeshow, but at the core of the Mews phenomenon is a rock-solid cutting-edge product.”And that's not all – we're not just a one-hit wonder. Mews also scored big in the Top 10 Places to Work and the Top 10 People’s Choice in Hotel Tech. Your feedback has kept us soaring high!Didn’t have time to

Dear Community,We're thrilled to announce that the Mews Kiosk course has just expanded its horizons! Now available in French, German, and Spanish, our brand-new course is designed to empower you with the knowledge you need to revolutionize your operations.🚀 Dive into the world of Mews Kiosk and discover how it can effortlessly streamline manual tasks while boosting revenue through smart upsells and automatic early check-in fees.📚 Enroll now and explore the course in your preferred language:🇫🇷 French🇩🇪 German🇪🇸 SpanishReady to embark on your learning journey? Click the above links or log in to Mews University.After completing the course, don't forget to share your valuable feedback with us! We'd love to hear about your learning experience. Question to the Community: How has Mews Kiosk transformed your front-office operations? Share your insights, tips, and success stories below to spark a lively discussion among our Mews community members!

Happy New Year, Mews Community! 🎉Wishing you all a fantastic start to 2024! We hope you had a wonderful holiday season and are ready for an exciting year ahead with Mews. As we dive into the first week of the year, let's catch up on the latest happenings and ensure this year is as active and engaging as the last.1. Open Bill Management in Mews OperationsWe've noticed some questions about handling open bills in Mews Operations, so we've prepared a quick guide for you. Make sure to check it out to streamline your daily tasks. Let's rock open bill management with Mews Operations! 📃Read more here2. Hospitality Employee Learning and Development Needs for 2024What are your learning and development needs for 2024? Whether you're onboarding new team members or enhancing skills for tenured staff, Mews University is eager to hear from you! Let's discuss your needs and empower your team to maximize their potential. Connect with us to shape our evolving learning roadmap. 🚗Share your thoughts in

Hey Mews Community! Big News Alert! 🚀Hope you're all doing awesome! Today, we've got some seriously amazing stuff to share, straight from our CEO, Matthijs Welle.📣 Allotments are IN! 😳Five years ago, Matt staunchly opposed the idea, citing concerns about overbookings, rate parity issues, increased manual work, and the perceived lack of customer loyalty. Fast forward to 2024, and Mews is embracing allotments with open arms. Matt admits, it's a bit of a curveball, but it's all about making hotel management a breeze. Not supporting allotments was causing headaches and this new release is a testament to our dedication to meeting the evolving needs of the industry.Read more in the original LinkedIn post.This new release of course comes with a release note, where you can get more details 😎 🎉 Show Us Some Love!Excited? Pumped? Over the moon? Drop a smiling emoji! 😀Thanks for being part of the Mews crew. Stay tuned for more game-changing moves!

Hey Mews Community! 🚀Hope you all had a fantastic New Year! We're back, and we've noticed some questions floating around about handling open bills in Mews Operations. So, we've got you covered with a quick guide to make your life easier!Getting Started: Understanding Open Bills 📃In Mews Operations, you have the power to assign multiple profiles to open bills. The Billing tab on both customer and company profiles provides a centralized hub to view bill owners and their associated profiles. This ensures quick retrieval of information, making your daily tasks a breeze.Quick View of Open BillsFinding open bills is a breeze. Use the search bar to locate your profile, head to Billing, and click on the specific bill. Mews gives you the details in the Owned by and Associated with fields.Bill Owners - Quick PeekThe Owned by field reveals the primary bill owner. Click their name to see more. Want to change it? Click the edit button.Associated Profiles - Just a Click AwayThe Associated with fie

Greetings, Mews Community! 😎We bring you a special biweekly recap to catch up on all the exciting happenings in our community. Due to the serene holiday atmosphere and a collective sense of calm, we decided to extend our usual weekly updates to cover the tranquil span of the last two weeks. 1. Celebrating a Milestone in Integration 🎉 Mews proudly announces a remarkable achievement – crossing the 1000+ integrations mark in the Marketplace! Read more here.2. Festive Musings on Holiday Vouchers 🎁 Explore the versatility of vouchers, from gifting stays to boosting future bookings, and learn how Mews Operations makes voucher management a breeze. Have a closer look at our tips.3. Hospitality Insights for 2024 🌐🚀 Embark on a journey into the future of hospitality with insights from industry titans. Delve into discussions on shifts in legacy platforms, the evolving role of AI, and exciting predictions for 2024 that promise to shape the industry's landscape.Hospitality Insights: 2023 recap

 Hello Mews Fam! 🌟Let´s dive into this months Mews Updates. Exciting features await – let's explore together! Unleash the Payment Power with Mews POS and Mews Payments! Get ready to level up your payment game with the dynamic duo: Mews POS and Mews Payments.  Mews Payments, the heart and soul of Mews PMS and Mews Kiosk, is now bringing its magic to Mews POS. Enjoy a one-stop-shop for all things payments! Say goodbye to KYC hassle – do it once and enjoy the simplicity across your PMS and POS world. Unlock a unified experience with Mews POS, using one terminal across all sales points. VCC Management Upgrade for Time Efficiency and Accuracy We heard you, and we're enhancing the Virtual Credit Card (VCC) management for your peace of mind. Automatic upgrades for scheduled VCC payments – no more manual headaches. See VCC scheduled payments as a 100% charge for ultimate clarity. Upgrade of VCC preauthorizations with chargeable amounts for a hassle-free transactions. Coming Soon: Te

Another year over?! That was so quick!We hope you’ve been able to make use of the seasonal content that we’ve been busy creating:Search the tag ‘Holiday Season’ for more best practice articles.As we approach the end of another year, we wanted to take a moment to express our gratitude for your support, dedication, and the sense of togetherness you bring to our community. You’ve truly made it a thriving hub of information, inspiration, and connection.This community will remain open 24/7, just as it always has, over the holiday. Our incredible moderator, @MarketaOupi, will be here to keep things running smoothly and ensure that your discussions continue to flow, with a little break during international holiday days.From all of us here, we wish you a joyful and successful Christmas period. 🎄 May the New Year bring you new opportunities, fresh perspectives, and continued growth. Thank you for being an integral part of this incredible community.See you here in the community in the New Year!

Dear Mews Community,As we bid adieu to 2023, let's reflect on the transformative journey our industry has embraced. At Mews, we stay ahead by uniting the brightest minds in hospitality through our webinar series: Hospitality Insights: What’s in Store for ’24? 🌐🚀In our inaugural episode, discover shifts in legacy platforms, the triumph of early arrival charges, and the pivotal role of AI. Anticipate 2024 trends in space management, digital twins, and elevated guest experiences. 🏨🤖✨Part two welcomed industry titans from Deloitte, McKinsey, Forbes Travel Media, and HotelTechReport, offering diverse insights on recruiting top hotel talent, the evolving role of AI, and harnessing data for decisions. They also unveiled exciting predictions for 2024 – a glimpse into the future of hospitality. 🔮🗓️Embark on this enlightening journey by exploring the full breakdown, reliving 2023 highlights, and catching a preview of 2024 trends. The hospitality landscape is evolving, and Mews leads the wa

Hello Mews community! 🎉🏨With the holiday season upon us, it's time to talk about something festive—holiday vouchers! How are you creating enticing voucher opportunities for guests to celebrate the holidays at your property? Share your creative ideas and success stories! 🎇Some properties can issue vouchers for stays or services. Let's explore the various ways vouchers can be utilized—whether it's for gifting a stay or enticing future bookings. What's your take on leveraging vouchers during the holiday season? Understanding VouchersVouchers offer a versatile tool for managing promotions and discounts. With Mews Operations, you can use vouchers to give special customers , companies, or travel agencies access to special rates. This flexibility allows you to tailor promotions, increasing revenue, enhancing customer loyalty, and opening up marketing opportunities. Types of Vouchers 🎁Public Vouchers: Available to guests for use in the booking engine, such as a 'Valentine’s Day voucher' wi

 Hey there, Mews Community! 😎We are thrilled to share that Mews has surpassed 1000+ integrations in the Marketplace! 🎉"Technology has become indispensable for elevating guest experiences and aiding hotels in optimizing operations," shares Matt Welle, CEO of Mews. With access to our extensive marketplace, Mews empowers hoteliers to build the tech ecosystem that perfectly suits their goals.Hoteliers can now seamlessly leverage Mews for streamlined operations, revenue boost, and enhanced guest experiences. Our commitment to an expansive Marketplace and open API ensures seamless connectivity, setting new operational standards.Welcoming Dayuse as our 1000th partner underscores our dedication to innovative space management, allowing customers to book hotel rooms for shorter durations. Together, we're reshaping the future of hospitality technology! 🌐✨What's your favorite Mews integration that has transformed your hotel operations? Share your thoughts! 💡Explore more info about Mews Marketp

Greetings Mews Community! 😎 Welcome to our weekly update where we bring you the latest news and insights to help you navigate the dynamic world of hospitality and technology, with a POS flavour this week! Let's dive into the key highlights of the week:Check out the Mews POS webinar: Do you have an F&B function at your property? Find out more about how Mews POS can help you streamline your operations. Recording is here. Summary of new releases in November: Don’t miss any of our new features or improvements that we delivered last month. Check them out here. Festive Cheer with Mews POS Smart Solutions: Elevate your offerings this Christmas with our POS system! Effortless navigation, tailored invoices, and automated discounts with the Promotions tool. Share your experiences and make this season magical! 🎄🍔Stay tuned for more exciting updates and insights! 🚀

Dear Mews Community, 🍀In response to repetitive inquiries, this week's support tip sheds light on Average Daily Rate (ADR) calculations and how various reservation types may or may not impact it. Let's address some common questions:House use: When creating house use reservations, rest assured that it doesn't affect your ADR. ADR is the average price paid for rooms sold. Since house use is not a sold room and doesn't remove spaces from your inventory, it doesn't impact your ADR. Out of Service (OOS): Rooms marked as Out of Service (OOS) also have no effect on your ADR. These rooms remain available for sale, ensuring they are not deducted from your inventory. Office Spaces: We understand that some hotel rooms may be repurposed as offices. If these office spaces are still bookable by guests, they won't affect your ADR. As long as these spaces remain in your inventory and can be sold, your ADR remains unaffected.For more detailed insights, you can explore our comprehensive guide on "What

This November, it’s been another busy month for our product team delivering some new features for you.Take a look:NEW FEATURE:Showcase your free cancellation rates in the Mews Booking Engine Now offer your guests a more customized booking experience with the option to view free cancellation only rates in the Mews Booking Engine. - read more. Streamline guest check in with pre-arrival preauthorization in the Mews Booking Engine.Now with the Mews Booking Engine you can automate card payment preauthorisation in the booking process itself to securely validate funds on your guests' credit cards before their arrival ensuring a smooth and efficient check in process. - Read more. IMPROVEMENT:Streamline your block management with multiple groups and a simplified dashboard.Create availability blocks with multiple reservation groups, enabling you to save time and streamline block billing. - read more. Mews University update: Mews Kiosk course now available.Want to learn how Mews Kiosk can help de

Hey fellow hoteliers! 🏨✨ As we gear up for the holiday season, let's dive into a crucial topic that impacts many of us—expiring corporate rates. Negotiating rates with corporate giants or airlines is a norm, but the challenge arises when these rates are set to expire at the end of the year. 🎊🗓 A quick recap: Corporate rates are often negotiated in exchange for a set number of rooms or nights within a given period. For instance, a company might propose bringing 500 room nights in exchange for a sweet deal like £99 a night, including breakfast. These negotiated rates are usually booked through large travel agencies on behalf of the corporate clients.  Now, here's the real kicker—although these rates are typically negotiated for the entire year, they're often only loaded into the system from January 1st to December 31st. The catch? Negotiations can continue well into the new year. This means that if discussions extend beyond December 31st, your corporate rate might suddenly disappear. 

This week, our Senior Product Manager @martin.kucera  talked to us about the Space Management and how to unlock revenue potential in your property. We also heard about our flexible financing option, available through the Mews+YouLend partnership, from our Senior Product Manager @juan.caicoya.If you missed the live webinar and Q&A, don’t worry, you can watch the recording below. What is covered in the session:Turning spaces into profit - looking at the options available (from 2min:20sec) How the Space Management feature works within Mews (from 17min:43sec) Customer success stories (from 28min:06sec) How to access flexible financing offered by Mews (from 31min:54sec) Q&A (from 37min:35sec)If you have any questions about Space Management or the YouLend partnership with Mews, please post in the comments below.​​​​​​​

Did you know that our Point of Sale (POS) system is your holiday helper for creating seamless and smart solutions? This Christmas, elevate your offerings and enchant your customers with customizable product bundles and promotions! 🍔 Introducing the £12 Christmas Burger Menu: Give your customers the joy of choice with our innovative product bundles. The Christmas Burger Menu, priced at £12, lets your patrons build their own festive feast. From savory toppings to mouthwatering sides, the possibilities are endless!🌟 Effortless Navigation with Mews POS: Our POS system makes it a breeze for your staff to handle diverse menus and discounts. The Christmas Burger Menu takes up just one slot in the shortcut grid, ensuring swift navigation between various offerings. This not only accelerates service but also consolidates popular choices in one accessible place.🧾 Visibility on Invoices - Your Choice: Tailor your invoices based on legal requirements and preferences. You have the flexibility to