Hello dear Mews Community! 🌟
As we approach the end of this eventful year, we want to take a moment to express our deepest gratitude for being part of our wonderful community.
Now, let's dive into an essential topic that has been brought up several times in the past few weeks - emergency reports. With the end of the year upon us, property management is a hot topic, and understanding how to navigate emergency situations is crucial. Here's a recap of a recent discussion and some valuable insights:
Emergency Reports: Your Lifeline in Crisis: 🌈
In the dynamic hospitality world, emergencies can stem from various sources. Whether it's a system glitch, internet blackout, or power outage, having a plan in place is crucial. Here's a concise overview of key insights:
Why These Reports Matter:
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Guests in-house report: Track guests that are currently in the property and their details
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Space status report: Monitor housekeeping status of all the spaces at your property.
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Reservation report: Access detailed data on active reservations, notes, and products.
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Accounting ledger: Gain an overview of guest profiles with pending balances.
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Availability & Occupancy report: Monitor occupancy, availability, and nightly rates.
Report Frequency:
To ensure real-time data during emergencies, schedule these reports hourly. Be prepared for any situation with the latest information at your fingertips.
Implementation Strategy:
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Send reports to your front office reception email address.
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Open them only when needed – your emergency toolkit.
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Schedule reports hourly for the most recent data.
Have a look at our help article, where we advise properties in details, including the suggested filters for each report.
As we approach a new year, we wish you a fantastic 2024 – filled with prosperity, success, and joy. Stay safe, stay informed, and let's make the upcoming year extraordinary together! 🚀
