Insights & Inspiration

Hi Mews Community 👋June is behind us, but it left us with some exciting new updates! Here’s a quick look at what’s landed in Mews this past month. 🚀 🚀 New Features 📧 Introducing a new way to create professional looking guest emails in Mews. Say goodbye to your days of struggling with HTML just to update the colour of a button. A fully redesigned email editor is now available in Mews Operations. Anyone can create, update and personalize emails, without needing to write code. 🎓 

Hi Community - great news: you can now earn up to $/€/£2,000 for your referral!The Mews Referral Program is open to any Mews customer, partner or advocate that champions innovative, guest-first hospitality. It’s designed to reward those who believe great tech should be shared – and that the right tools can transform the guest experience, streamline operations, and help hospitality teams thrive. 💶 What’s new? Earn $/€/£1,000 when your referral books a qualified demo. Collect another $/€/£1,000 when they go live with Mews. No cap – refer as many properties as you want!  🔁 How it works Sign up to rece

Hello Community!It’s time for another Community Spotlight, where we hear from Mews customers about the realities of transforming hospitality operations—and the smart decisions (and lessons learned) along the way.In this episode, I spoke with Stefan from HOLI City Apart Hotel. Facts about HOLI City Apart Hotel Location: City center, Berlin Family owned and run Rooms: 70 Mews customer since: Migrated from HS3 to Mews in December 2024Here’s what we covered in our chat:They didn’t migrate everything – and they’re glad they didn’t. Stefan shares how they used the channel manager instead to get cleaner, more useful data into Mews. Payments were a game-changer – switching to automated payments was, in Stefan’s words, "one of o

Hi Mews Community 👋 We all know hospitality thrives on human connection, rather than data entry. But what does that look like for Mews hoteliers? Over the past 12 months we’ve been working hard to bring AI, automation and revenue-driving features to Mews. And each one is designed so you can spend more time building connections with your guests. Hear about these features in more detail 👇  And that’s just the beginning. Fill out a form and connect with your CSM to learn more about Mews Spaces and Digital 

Hello Community!I’m excited to bring you the first edition of our Community Spotlight series, where I chat with Mews customers about the big topics in hospitality, what drives their success, and—most importantly—how they’re using Mews in practical, impactful ways.For this first spotlight, I had the pleasure of speaking with Vegard Kaspersen, General Manager at Smarthotel in Oslo—an affordable, centrally located hotel that's redefining what smart hospitality looks like.We covered some great ground, including: Enhancing guest experience with tech Operational efficiency through automation Building a successful loyalty programme Future innovations on the horizon at Smarthotel 🎥 Watch the video below to hear Vegard’s insights and see how Smarthotel is putting innovation into action. 💬  And if you'd like to be

Hi Mews Community 👋May brought a fresh batch of updates – here’s what’s new and exciting! 🌟 🚀 New Features 📧 Build custom guest emails your way. You can now design your own branded email templates with the new, easy-to-use email editor in Mews Operations. Build using the new design templates or design from scratch with your own images, customize layouts, and more—no coding needed! But if you prefer code, that’s still available too.   🎓 Elevate your expertise: Mews University Monthly Update  Mews

🚨 -5°C and still fully operational? That’s just another day in the life of Arctic SnowHotel & Glass Igloos ❄️This iconic Finnish destination is running three restaurants, two bars (including one made of ice!) and complex F&B ops—all powered by Mews. With the Mews Terminal S2, staff are saving 1 hour a day, cutting down errors, and serving guests faster, all from one sleek handheld device. Even in Arctic conditions, everything runs seamlessly with our fully integrated PMS, POS and Payments setup. Highlights: Waitstaff now handle orders + payments from one device Real-time PMS <> POS sync means smoother operations Inventory management and daily reporting made easy Terminal S2 = more tips, happier staff Onboarding? A breeze.  Watch how they make hospitality look effortless, even when it’s freezing:

Hi Mewsers 👋 It’s been an exciting 12 months at Mews, with countless new product launches, game-changing acquisitions and feature enhancements. And with so much change, it’s easy to lose track of our achievements. So, Matt and Richard sat down to reflect on some of the most exciting product updates. Check out the product recap to see how we’re helping:  Drive direct bookings  Boost staff efficiency  Embrace AI and automation  Bring in even more revenue   And that’s just the beginning. After all, we’ve been busy 🚀 Every feature upgrade, new launch and product acquisition is driven by your feedback. So, thank you for being a part of this journey with us, we can’t wait to see what the next 12 months bring. 

Dear Community, it is time for Unfold 2025 Unpacked!Read about the highlights below and find a detailed version here. A note from Matt and RichardUnfold 2025 was, above all else, a reminder of what a privilege it is to partner with so many incredible hoteliers and technology experts.It's such a joy to come together and celebrate our collective successes as we continue to seek new and innovative ways to move our industry forward. This year's event was a timely reminder that unique hospitality comes from people. Only by empowering staff and working together can we create unforgettable experiences.Thank you to everyone who joined us on the day, and to all those who help us push for more. Five key takeaways from Unfold✨ Hospitality is a verb

Hi Mews community! 🌟Check out our new releases in April below 👇 🚀 New Features A smarter way to price for the seasons in Mews Operations! Tired of creating multiple rate copies just to handle seasonal pricing? Now, you can define dependent rates based on check-in dates, directly from the pricing grid.   Accounting is now easier with unique descript

For HOLI City Apart Hotel in Berlin, rate management was an all-too-familiar challenge: pricing was time-consuming, and manual adjustments couldn’t keep up with fast-moving demand. That all changed when they introduced Atomize, a Mews company and powerful Revenue Management System (RMS), into their tech stack. From manual to automated – with measurable results With Atomize in place, the team at HOLI shifted from reactive pricing to a proactive, automated strategy. Instead of manually tracking market changes and tweaking rates manually, Atomize now optimizes pricing automatically in real time. "Atomize helped us increase revenue because pricing updates happen instantly - crucial for a city hotel like ours."   - Stefan Langhein, Hotel Director, HOLI City Apart Hotel  The result?  A spectacular drop in manual workload for the team  Smarter, fas

For German hospitality chain JustStay, pricing used to come with a catch: their previous RMS (Revenue Management System) wasn’t fully integrated with their PMS, which meant delays and disconnects between pricing decisions and what actually appeared online. Now, with Atomize seamlessly connected to Mews, those frustrations are a thing of the past. “We’re excited to see Atomize take our revenue management into a whole new era.”   – Dr Christoph Hamann, Managing Director at JustStay.  Integrated systems, optimized outcomes Before Atomize, JustStay struggled with slow, clunky processes and missed revenue opportunities. But Atomize’s deep integration with Mews changed everything. Price updates flow directly from Atomize to the PMS and onto OTAs – no delays, no manual fixes, just smooth, automated revenue optimization. The JustStay team now benefit from: ✅ Seamless,

Hi Community!Mews Unfold is back, and this year promises to be the most transformative yet. Scheduled for April 30, 2025, in Amsterdam, this one-day event is a must-attend for hoteliers, innovators, and visionaries eager to shape the future of hospitality.​Why Attend?Unfold 2025 isn't just another industry conference—it's a catalyst for change, with over 700 hoteliers and hospitality experts expected. Need a reason to say yes? Wait until you see what we’ve lined up. ✨ After an Introduction from Mews Founder, Richard Valtr, and CEO, Matt Welle, you can look forward to the following sessions:🌎 Navigating new frontiers together: Exceptional experiences and lasting impactExpand to see who’s speaking! 👇

When Norwegian group Kronen Hotels automated their revenue management through Atomize, a Mews company, they unlocked massive time savings – 50 hours per week across the group. Not only that, RevPAR jumped by 35%. Want to know the story behind those numbers? 👇  Revenue management, simplified For Kronen Hotels, managing the revenue strategy for five different properties meant applying pricing updates and tracking market and competitor data – all manually. That's hours and hours of time that could be spent on more valuable tasks. They needed a system that would streamline their operations through automation.  “Atomize turned out to be exactly the system we needed. It automatically collects and analyzes live internal and market data 24/7 for the next 365 days. This saves us about ten hours a week per hotel, which comes to fifty hours per week in total.”  - Chris Pedersen, CEO, Kronen Hotel

Dear Mews Community,We’re thrilled to invite you to Mews Unwind, an exclusive evening just for our valued customers! Join us on Tuesday, April 29, from 5 to 8 PM at the beautiful SkyBar Malabar in Hotel Jakarta, Amsterdam. 🌆 This intimate gathering offers a perfect opportunity to unwind before the excitement of Unfold 2025. Enjoy complimentary drinks 🍸 and delicious canapés 🍡 as you connect with fellow hoteliers, innovators, and visionaries in a relaxed atmosphere without any sales push.

We’re really excited to announce that Monica Galetti is this year’s headline speaker for Unfold 2025.Monica Galetti is a renowned Chef and television personality known for her role as a judge on MasterChef: The Professionals and Amazing Hotels: Life Behind the Lobby.In other words, someone who understands the value and importance of incredible hospitality experiences.Monica’s session is set to be the icing on the Unfold 2025 cake. 🍰The other important ingredient is forward-thinking hoteliers like you!Explore the website to find out more and secure your ticket.Don’t forget to use our community promo code: Unfold-Community

For historic Swedish property Frimurarehotellet, embracing an AI-driven Revenue Management System that optimizes rates in real time was an inspired move. The result? Less manual work, 20-30 hours saved every month, and an 8% boost in revenue. 👇  Smarter pricing, slicker operations At Frimurarehotellet, tradition and innovation go hand in hand. But its revenue management processes needed a modern touch. Manual pricing was time-consuming and led to missed opportunities. Enter Atomize, a Mews company. With powerful automation, Atomize freed up hours each week by eliminating manual rate tasks. As for revenue, no opportunity is lost – sophisticated algorithms dynamically price rooms based on market trends, competitor rates, and demand forecasts, ensuring optimal pricing every time.  8% increase in RevPAR  8% revenue growth  30 hours saved every month   

Hello Mews community!Check out our latest updates from March below! 🌼 🚀 New Features New group invoicing layout: Review bills with confidence. No more struggling to review complex group invoices. The new group invoicing layout simplifies billing for group reservations, making it easier for your customers to check charges and stay within agreed spending limits. Previously, guest charges were scattered across pages, making it hard to verify details. Now, every charge is neatly grouped by guest

When EMA House implemented Atomize, a powerful Revenue Management System and a Mews company, General Manager Jonathan Anthamatten expected a boost in performance. But the actual results – 19% higher ADR and 80% occupancy compared to a 50% local average – blew him away. Real-time pricing, real revenue growth Before Atomize, the team at EMA House looked at historic data and competitor analysis to set their rates. But they knew they needed a more proactive strategy. Atomize identifies emerging demand by continuously evaluating forward-looking market data. As a result, it suggests optimized rates instantly without endless manual research.  Now, rates at EMA House are updated automatically in real time, ensuring they're always competitive while maximizing ADR and occupancy. “I’m happy we decided to use Atomize as our revenue management system. Without it, we would have missed many opportunities to maximize our rat

Like many independent hotels, the team at Hotel de la Couronne in Geneva was spending too much time on manual pricing and operational admin, leaving revenue on the table. Enter Atomize, a Mews company and powerful Revenue Management System. Thanks to real-time rate updates and operational efficiencies gained through automation, the team achieved an 11% rise in RevPAR in just three months. 🚀   Smarter pricing, higher profits Pricing at Hotel de la Couronne used to be reactive – the team would adjust prices manually and try to keep up with market shifts. Now, Atomize does the heavy lifting by calculating optimum rates and updating them automatically in real time. No more guesswork, no more time-intensive admin or analysis, no more missed opportunities. With smarter pricing strategies in place, Hotel de la Couronne has seen significant revenue growth, all while spending less time managing it. 

Hello Mews community!Check out our latest updates from February below ✨ 🚀 New Features  Give your guests the power to choose their room in Mews Kiosk! Want to deliver a more personalised check in experience for your guests? With space selection in Mews Kiosk, guests can choose their ideal room based on their preferred space features, increasing guest satisfaction and freeing up your team’s time. 🔁 Improvements 

Do you want to boost revenue with international guests? Would you like to attract global travelers?  If the answer to either question is yes, then you should sign up for our exclusive webinar on Multicurrency by Mews Payments. Sign up now Why Multicurrency matters Multicurrency is a new feature that turns every transaction with international guests into a revenue-boosting opportunity – while also enhancing your guests’ payment experiences at the same time.  It’s a win for both properties and customers.  Take a first look As ever, we want M

When Eccleston Square Hotel added powerful Revenue Management System Atomize to their tech stack alongside Mews, it revealed something surprising. They could be much more aggressive with their rates than they thought. The result? An 18% bump in overall revenue. That's a number worthy of a closer look 🔎  Unlocking untapped revenue  Traditional fixed pricing limited the hotel’s ability to respond to market demand, leaving potential revenue untapped. Atomize’s sophisticated algorithms and advanced automation solved that problem. It automatically adjusts prices multiple times a day based on real-time market conditions to capture as much revenue as possible.   “We feel that Atomize is a lot more dynamic than the way that we did revenue management in the past. Our rates change literally up to 3 to 4 times a day, so it’s very fast pacing.” - Olivia Byrne,