Insights & Inspiration

When HotelTechReport announced their 2025 Awards, we were thrilled that Mews POS was named as a finalist in the Hotel Restaurant POS System category🎉  This is the first year that Mews POS has been eligible for the awards, so to secure such a great result is super exciting. It’s testament to the hard work our team has done to bring greater functionality, plus more characteristic Mews innovation, to the platform.  What makes Mews POS an industry-leading solution?  Digital ordering to remove friction and free staff to focus on service  Embedded payments to manage all payments effortlessly in one platform  Digital tipping makes rewarding staff easier and more transparent 

Hey Mews Community! 👋We’re looking for customers who are using the Mews Hourly Booking Engine in unique ways -whether that’s booking boat slips, desks, cabanas, karaoke rooms, or anything else outside the traditional hotel stay. 🚀Why? Be featured in an upcoming press release about the Mews Hourly Booking Engine. We'd love to showcase innovative real-world use cases by our wonderful customers and present some amazing impact data.If your property is doing something creative with the Mews Hourly Booking Engine, drop a comment below by next Wednesday, 26th February, for a chance to be featured!

Hello Mews community!We're excited to bring you an overview of the latest updates from January. Here’s what’s new: New Features Transform check ins and key management with MIWA!We are excited to announce that Mews now integrates with MIWA. The MIWA integration allows you to encode room keys directly from Mews Operations and Mews Kiosk. This avoids the need to switch between Mews and MIWA during check in for a more efficient process.

A big thank you to everyone who joined our recent webinar, Mews Roadmap: What’s new and what’s on the horizon. We hope you enjoyed getting an exclusive look at the exciting features and updates coming in 2025, all inspired by your valuable feedback as Mews customers.   Missed the live session? No problem.  If you follow this link, you’ll be able to watch the recording. If you can’t access the article, you’ll need to either login or create an account. 🫸But before you go, just a couple of things we want to cover off…. 👇 How did we do? We’d really appreciate your thoughts on how the webinar went. What did you think worked wel

Curious about what’s next for Mews? We’re pulling back the curtain to give you an exclusive look at the features coming in 2025, all crafted with your feedback in mind.   In this special session, our product team will walk you through upcoming releases, showcase demos of features currently in development and share a sneak peek of our longer-term roadmap. You’ll also get a recap of what’s been recently launched, ensuring you’re up to date on all the latest enhancements.   This webinar is designed just for our customers, and we’ve made it easy for you to join live – no matter where you are. We’re offering the webinar at three convenient times across different time zones:  Wednesday, February 5th at 2 PM CET Wednesday, February 5th at 11 AM EST (5 PM CET)

Dear Mews Community,what a year 2024 has been for Mews and the Community! ✨ We are thankful for the amazing journey, filled with inspiring conversations and constant support from you. Let’s make 2025 just as memorable! We want to spotlight our exceptional members who have made a real difference in 2024🌟:​@jones.eth ⭐️ ​@j.spiess ⭐️ ​@smehia ⭐️ ​@Leif Penning ⭐️ ​@Linus.Bihn What makes them great? Sharing their thoughts and ideas on ways that Mews can make a bigger impact in the industry, and their help when others ask questions. We have a wealth of knowledge among us and it’s a privilege to have you there to share yours. Thank you.  Here are some Community highlights from last year 🚀: 

It’s here!  We’re thrilled to announce the return of Unfold, our annual event that’s all about exploring the future of hospitality. Mark your calendars for April 30th 2025, and join us in Amsterdam for one jam-packed day of inspiration, innovation, and connection.This year’s event promises to be bigger and bolder than ever, with a focus on the trends and technologies shaping the guest experience, operational excellence, and sustainability in hospitality. Whether you’re a hotelier, property manager, or industry enthusiast, this is your chance to connect with like-minded professionals and gain actionable insights to elevate your business.Tickets are already on sale, but as a valued member of our community, we’re giving you free access with the code: Unfold-Community.Don’t miss out! Visit the official

Submissions are now closed. Awards took place in May 2025 in Amsterdam at Unfold.   Nominations are open for the Unfold Awards 2025 The world is full of remarkable hoteliers – and the Unfold Awards celebrate some of the best. The awards, now in their second year, recognise the amazing achievements of Mews customers, shining the spotlight on those who help to move our industry forward. Award categories  There are five awards up for grabs, and all Mews customers are eligible. Take a look through the categories and see where you fit in.  Most Innovative BrandThis award celebrates properties at the forefront of hospitality innovation, transforming operations and experiences through powerful, tech-driven solutions. These leaders do more than just adopt new tools, they fully embrace new ways of working to optimize w

Hi Mews Community! 🌟The results are in, and we’re beyond proud to share that Mews has been named the Best Hotel PMS at the 2025 HotelTechAwards! 🎉 This marks our second consecutive win, and it’s a a huge achievement for everyone that’s part of the Mews community, from our team to our partners to our incredible hoteliers. 🤝For those unfamiliar, the HotelTechAwards 🏆 are the hospitality tech industry’s gold standard, recognizing the most impactful and innovative products. And once again, Mews has earned a perfect 100 HT Score—a huge achievement that wouldn’t have been possible without your ongoing feedback and support. Thank you for being part of our journey and helping us grow year after year! Jordan Hollander, Co-Founder of Hotel Tech Report and orchestrator of the awards, commented:“Mews winning its second consecutive HotelTechAward for Best PMS cements its status as a

Hello Mews community!We're excited to bring you an overview of the latest updates from December. Here’s what’s new: New Features Keep your guest profile data accurate with the new Match and merge function! Manually searching for and merging matching guest profiles used to be time-consuming and error-prone. Now, with this new Match and merge feature, Mews automatically identifies and suggests matching guest profiles, making profile management faster and more accurate. Meet your new way to modify invoices: Address positioning is here! Say goodbye to extra steps when p

Here’s a roundup of what’s been delivered this month, November 2024:NEW FEATURE: Introducing the Mews for Salesforce integration: Your guest data, now in Salesforce. - Ever wished you could bring the full picture of your guest data right into Salesforce? Now you can! With Mews for Salesforce, enjoy a direct connection that syncs guest and spending data between Mews and Salesforce, helping you save on custom development costs and keep data fresh without extra effort. Empower your property network with Token Passport! - Tired of extra steps when processing guest payments? St

We are thrilled to announce that Mews has been named Tech Hero 2024!Here’s Matt to tell us more about it  This prestigious honor recognizes the work we’re doing to transform the hospitality industry. Competing against two remarkable companies, ASML and Nearfield Instruments, has been an honor, and we extend our congratulations to them for their outstanding innovations.The road to this award win was no small feat. Over the past few weeks, Mews’ CFO Daniel Ahremark and CEO Matt Welle faced rigorous sessions with the judges and Matt delivered a compelling 3-minute pitch in front of 400 CIOs. It was a defining moment that showcased not only our vision but the heart of what Mews stands for. We couldn’t have achieved this without the relentless dedication of our team, our customers, and everyone who shares our mission t

In recent months, there’s been a rise in sophisticated phishing incidents targeting hospitality employees, attempting to trick them into revealing their login credentials to cybercriminals.  Although these activities occur outside the Mews ecosystem, we’re dedicated to providing support wherever possible. We’re monitoring the situation closely and assisting those affected. Since education is the best defense against phishing, we’re bringing in two of our security experts to help. Tony Carroccio, Senior Product Manager of Security, and Terry Brown, Senior Director of Engineering, will be answering your questions in an upcoming video series. With decades of experience between them, they’ll share key insights to help you stay secure and informed.  How to participate  Submit your questions here

At Mews, nothing makes us happier than seeing our customers succeed.Your success stories show us that we’re delivering the right solutions, but even more importantly, they inspire others in our community to dream bigger and achieve more. From streamlined operations to increased revenue and happier teams, these stories highlight the transformative impact of innovation.These incredible examples show how our customers are pushing the boundaries of modern hospitality.If you would like to share your successes with us, we would love to collaborate. Post in the thread below.Here’s October’s highlights: Wythe HotelThis industry-leading US independent hotel shared some amazing insights and numbers!They love how all of the guest-facing features are modern and straight-forward, while backend automation tak

Explore the Future of Hotel Automation with Mews, Flexkeeping, and WestCord HotelsIn the latest episode of Mews Coffee Corner, join Damien as he hosts Luka Berger, founder of Flexkeeping, and ​@mauritsbots , ICT Specialist at WestCord Hotels, to discuss the transformative power of automation in hospitality.The conversation focuses on:Streamlined Operations: Learn how WestCord Hotels transitioned from outdated systems to seamless, cloud-based integrations powered by Mews and Flexkeeping, resulting in smoother workflows and enhanced guest satisfaction. Empowering Housekeeping Teams: Discover how Flexkeeping revolutionized daily operations by reducing paperwork, minimizing human error, and enabling real-time task management, making housekeeping a cornerstone of exceptional guest experiences. Impactful Results: Hear how Hotel

Hello Mews Community!We’re thrilled to share some exciting updates and initiatives happening in the world of Mews:1. BWH Hotels Partnership AnnouncementWe’re excited to announce a new partnership with BWH Hotels! BWH has chosen Mews as their certified PMS provider to streamline hotel operations, improve guest services, and integrate seamlessly across their European properties. This partnership aligns with BWH’s mission to deliver exceptional guest experiences.2. Upcoming LinkedIn Live Session: The Future of Hotel TechnologyJoin us on November 6th at 6:30 PM CET for a LinkedIn Live session with our CEO Matthijs Welle, HotelTechReport.com’s CEO Jordan Hollan

Hi Mews community!73% of hoteliers believe that emerging technology is key to improving hotel performance.Join us for an exciting LinkedIn Live session on November 6th at 6:30 PM CET with our CEO, Matthijs Welle, alongside industry experts Jordan Hollander, CEO of HotelTechReport.com, and Steffen Schmickler, CEO of Customer Alliance.Together, they’ll explore the future of hotel technology and discuss the latest trends shaping the industry.We’d love to hear your thoughts! What technologies do you see as most impactful for your hotel’s future? How are you currently leveraging tech to enhance guest experiences and streamline operations? And what challenges are you facing in adopting new solutions?Don't miss out! Register here

Hello Mews Community!We’re thrilled to share some exciting news with you! BWH Hotels, a leading global hospitality group, has partnered with Mews to enhance their operational efficiencies and guest experiences as they continue to expand their global footprint.By choosing Mews as their certified PMS provider, BWH Hotels will leverage our innovative cloud-native platform to improve hotel operations, streamline guest services, and seamlessly integrate with existing systems across their European properties. This partnership is set to bring even more value to BWH hoteliers and guests, boosting both operational excellence and guest satisfaction.Ron Pohl, President of WorldHotels and International Operations at BWH Hotels, said it best: “The collaboration with Mews aligns with BWH’s dedication to delivering exceptional guest experiences. We look forward to working with Mews to increase operational efficiencies and enhance guest loyalty.”We’re tr

Hi Community,Thank you for another exciting week filled with new features and industry updates. As we move forward, don’t forget to share your feedback on our latest releases and keep the discussions going!1. Mews POS – Web Interface vs. Mobile App:Understanding the distinctions between the web interface and mobile app is critical for efficient use. The web interface handles setup tasks like payment methods, tipping configurations, and printer setup, while the app is designed for daily operations. Keep these differences in mind as you optimize your setup.2. Payment Request by Invoice Feature (Live on October 29):We're excited to introduce a new payment request feature for in

Hi Community,We love hearing these incredible success stories from our customers, and today we’re proud to share that Bob W has been named a finalist in the EY Entrepreneur of the Year Awards 2024! 🚀They’ve made it to the Top 10 and are also one of the Top 2 in Tech! A massive congratulations to their co-founders, Niko Karstikko and Sebastian Emberger, for their leadership and vision! 🙌It’s inspiring to see their hard work and innovation being recognized. And with the help of their amazing team and community, they’ve achieved so much.✨Could their tech-driven success have anything to do with Mews? We're happy to see how it may be playing a part in their journey! 😉💪 And don’t forget—you can help them secure the Audience Favourite award!  Vote for Bob WSpecial shoutout to

Hello Mews community!We’re excited to bring you some recent industry news today. The World Travel & Tourism Council (WTTC) has released fresh data that shows positive strides in reducing the sector’s environmental impact. According to their report, in 2023, Travel & Tourism emissions accounted for 6.7% of global emissions, a significant drop from 7.8% in 2019. This is a great sign that our industry is finding ways to grow economically while simultaneously lowering its environmental footprint.However, there’s still more work to be done. While we’re moving in the right direction, the WTTC is urging the industry to accelerate the shift to greener practices, particularly in the area of renewable energy. Despite some progress, fossil fuel dependence only dropped modestly from 90% in 2019 to 88.2% in 2023. To meet climate targets, we need to step up our game and push for bigger, bolder actions.You can read

Hello Mews Community! 👋We’re back with another round of highlights from the past week, bringing you the latest updates, insights, and innovations designed to enhance your operations and guest experiences.1. Mews Coffee Corner:Catch Sebastian Garstecki from the Tyssedal Hotel in Norway as he shares insights on how Mews has streamlined their operations and enhanced guest services. Be sure to catch this episode for tips on optimizing your tech stack!2. Mews Terminal S2:Exciting news! The new Mews Terminal S2 is here 🎉. This handheld POS device simplifies your F&B operations by combining order taking and payment processing in one portable system. It enhances efficiency and guest satisfaction b

Hello Mews Community! 👋Have you been following the incredible customer stories on the Mews website? We’re excited to share the latest five case studies showcasing how our solutions are driving success across various hotels and hostels. Each one highlights a unique journey to operational excellence powered by Mews, but there are some key similarities worth noting.Customer Stories Overview: Fettehenne Hotels (Germany): This family-owned lifestyle hotel chain overcame rapid scaling challenges with Mews’ intuitive system. Their team appreciated the seamless onboarding process, going live in just three days. The ease of use led to shorter staff training times and more time for personalized guest experiences. Petit Hostel (Spain): Known for its innovative approach, Petit Ho

Ladies and gentlemen, welcome to another edition of the Mews Coffee Corner!We’re excited to share with you valuable insights from our customers and partners. In this episode, we’re delighted to highlight @Sebastian Garstecki from the Tyssedal Hotel in Norway.Mews Coffee Corner is our space for sharing knowledge and experiences, where our customers and tech partners provide tips on operations, successes, and how to optimize tech stacks. Our goal is to offer a brief yet insightful look into how the right tools can make a difference.Now, let’s hear from Sebastian as he shares his experience with Mews and the impact it has had on their operations. From streamlining property management to enhancing guest services, we’re sure you’ll find this discussion packed with useful takeaways. So, sit back, relax, and enjoy!

Hello Mews Community!Here’s a quick overview of what’s happening this week:Bundles, Modifiers, and Variants Guide: Learn how to optimize product setups to streamline guest experiences and operations. Mews POS Tutorial: A new video explains revenue center configurations and trade-offs for smoother POS operations. Baltic Coast Hotel 2025 Event Series: Join us in Rostock and Stralsund on October 8-9 for insights into future guest and employee strategies.