Insights & Inspiration

Hi Community!Mews Unfold is back, and this year promises to be the most transformative yet. Scheduled for April 30, 2025, in Amsterdam, this one-day event is a must-attend for hoteliers, innovators, and visionaries eager to shape the future of hospitality.​Why Attend?Unfold 2025 isn't just another industry conference—it's a catalyst for change, with over 700 hoteliers and hospitality experts expected. Need a reason to say yes? Wait until you see what we’ve lined up. ✨ After an Introduction from Mews Founder, Richard Valtr, and CEO, Matt Welle, you can look forward to the following sessions:🌎 Navigating new frontiers together: Exceptional experiences and lasting impactExpand to see who’s speaking! 👇

When Norwegian group Kronen Hotels automated their revenue management through Atomize, a Mews company, they unlocked massive time savings – 50 hours per week across the group. Not only that, RevPAR jumped by 35%. Want to know the story behind those numbers? 👇  Revenue management, simplified For Kronen Hotels, managing the revenue strategy for five different properties meant applying pricing updates and tracking market and competitor data – all manually. That's hours and hours of time that could be spent on more valuable tasks. They needed a system that would streamline their operations through automation.  “Atomize turned out to be exactly the system we needed. It automatically collects and analyzes live internal and market data 24/7 for the next 365 days. This saves us about ten hours a week per hotel, which comes to fifty hours per week in total.”  - Chris Pedersen, CEO, Kronen Hotel

Dear Mews Community,We’re thrilled to invite you to Mews Unwind, an exclusive evening just for our valued customers! Join us on Tuesday, April 29, from 5 to 8 PM at the beautiful SkyBar Malabar in Hotel Jakarta, Amsterdam. 🌆 This intimate gathering offers a perfect opportunity to unwind before the excitement of Unfold 2025. Enjoy complimentary drinks 🍸 and delicious canapés 🍡 as you connect with fellow hoteliers, innovators, and visionaries in a relaxed atmosphere without any sales push.

We’re really excited to announce that Monica Galetti is this year’s headline speaker for Unfold 2025.Monica Galetti is a renowned Chef and television personality known for her role as a judge on MasterChef: The Professionals and Amazing Hotels: Life Behind the Lobby.In other words, someone who understands the value and importance of incredible hospitality experiences.Monica’s session is set to be the icing on the Unfold 2025 cake. 🍰The other important ingredient is forward-thinking hoteliers like you!Explore the website to find out more and secure your ticket.Don’t forget to use our community promo code: Unfold-Community

For historic Swedish property Frimurarehotellet, embracing an AI-driven Revenue Management System that optimizes rates in real time was an inspired move. The result? Less manual work, 20-30 hours saved every month, and an 8% boost in revenue. 👇  Smarter pricing, slicker operations At Frimurarehotellet, tradition and innovation go hand in hand. But its revenue management processes needed a modern touch. Manual pricing was time-consuming and led to missed opportunities. Enter Atomize, a Mews company. With powerful automation, Atomize freed up hours each week by eliminating manual rate tasks. As for revenue, no opportunity is lost – sophisticated algorithms dynamically price rooms based on market trends, competitor rates, and demand forecasts, ensuring optimal pricing every time.  8% increase in RevPAR  8% revenue growth  30 hours saved every month   

Hello Mews community!Check out our latest updates from March below! 🌼 🚀 New Features New group invoicing layout: Review bills with confidence. No more struggling to review complex group invoices. The new group invoicing layout simplifies billing for group reservations, making it easier for your customers to check charges and stay within agreed spending limits. Previously, guest charges were scattered across pages, making it hard to verify details. Now, every charge is neatly grouped by guest

When EMA House implemented Atomize, a powerful Revenue Management System and a Mews company, General Manager Jonathan Anthamatten expected a boost in performance. But the actual results – 19% higher ADR and 80% occupancy compared to a 50% local average – blew him away. Real-time pricing, real revenue growth Before Atomize, the team at EMA House looked at historic data and competitor analysis to set their rates. But they knew they needed a more proactive strategy. Atomize identifies emerging demand by continuously evaluating forward-looking market data. As a result, it suggests optimized rates instantly without endless manual research.  Now, rates at EMA House are updated automatically in real time, ensuring they're always competitive while maximizing ADR and occupancy. “I’m happy we decided to use Atomize as our revenue management system. Without it, we would have missed many opportunities to maximize our rat

Like many independent hotels, the team at Hotel de la Couronne in Geneva was spending too much time on manual pricing and operational admin, leaving revenue on the table. Enter Atomize, a Mews company and powerful Revenue Management System. Thanks to real-time rate updates and operational efficiencies gained through automation, the team achieved an 11% rise in RevPAR in just three months. 🚀   Smarter pricing, higher profits Pricing at Hotel de la Couronne used to be reactive – the team would adjust prices manually and try to keep up with market shifts. Now, Atomize does the heavy lifting by calculating optimum rates and updating them automatically in real time. No more guesswork, no more time-intensive admin or analysis, no more missed opportunities. With smarter pricing strategies in place, Hotel de la Couronne has seen significant revenue growth, all while spending less time managing it. 

Hello Mews community!Check out our latest updates from February below ✨ 🚀 New Features  Give your guests the power to choose their room in Mews Kiosk! Want to deliver a more personalised check in experience for your guests? With space selection in Mews Kiosk, guests can choose their ideal room based on their preferred space features, increasing guest satisfaction and freeing up your team’s time. 🔁 Improvements 

Do you want to boost revenue with international guests? Would you like to attract global travelers?  If the answer to either question is yes, then you should sign up for our exclusive webinar on Multicurrency by Mews Payments. Sign up now Why Multicurrency matters Multicurrency is a new feature that turns every transaction with international guests into a revenue-boosting opportunity – while also enhancing your guests’ payment experiences at the same time.  It’s a win for both properties and customers.  Take a first look As ever, we want M

When Eccleston Square Hotel added powerful Revenue Management System Atomize to their tech stack alongside Mews, it revealed something surprising. They could be much more aggressive with their rates than they thought. The result? An 18% bump in overall revenue. That's a number worthy of a closer look 🔎  Unlocking untapped revenue  Traditional fixed pricing limited the hotel’s ability to respond to market demand, leaving potential revenue untapped. Atomize’s sophisticated algorithms and advanced automation solved that problem. It automatically adjusts prices multiple times a day based on real-time market conditions to capture as much revenue as possible.   “We feel that Atomize is a lot more dynamic than the way that we did revenue management in the past. Our rates change literally up to 3 to 4 times a day, so it’s very fast pacing.” - Olivia Byrne,

When HotelTechReport announced their 2025 Awards, we were thrilled that Mews POS was named as a finalist in the Hotel Restaurant POS System category🎉  This is the first year that Mews POS has been eligible for the awards, so to secure such a great result is super exciting. It’s testament to the hard work our team has done to bring greater functionality, plus more characteristic Mews innovation, to the platform.  What makes Mews POS an industry-leading solution?  Digital ordering to remove friction and free staff to focus on service  Embedded payments to manage all payments effortlessly in one platform  Digital tipping makes rewarding staff easier and more transparent 

Hey Mews Community! 👋We’re looking for customers who are using the Mews Hourly Booking Engine in unique ways -whether that’s booking boat slips, desks, cabanas, karaoke rooms, or anything else outside the traditional hotel stay. 🚀Why? Be featured in an upcoming press release about the Mews Hourly Booking Engine. We'd love to showcase innovative real-world use cases by our wonderful customers and present some amazing impact data.If your property is doing something creative with the Mews Hourly Booking Engine, drop a comment below by next Wednesday, 26th February, for a chance to be featured!

Hello Mews community!We're excited to bring you an overview of the latest updates from January. Here’s what’s new: New Features Transform check ins and key management with MIWA!We are excited to announce that Mews now integrates with MIWA. The MIWA integration allows you to encode room keys directly from Mews Operations and Mews Kiosk. This avoids the need to switch between Mews and MIWA during check in for a more efficient process.

A big thank you to everyone who joined our recent webinar, Mews Roadmap: What’s new and what’s on the horizon. We hope you enjoyed getting an exclusive look at the exciting features and updates coming in 2025, all inspired by your valuable feedback as Mews customers.   Missed the live session? No problem.  If you follow this link, you’ll be able to watch the recording. If you can’t access the article, you’ll need to either login or create an account. 🫸But before you go, just a couple of things we want to cover off…. 👇 How did we do? We’d really appreciate your thoughts on how the webinar went. What did you think worked wel

Curious about what’s next for Mews? We’re pulling back the curtain to give you an exclusive look at the features coming in 2025, all crafted with your feedback in mind.   In this special session, our product team will walk you through upcoming releases, showcase demos of features currently in development and share a sneak peek of our longer-term roadmap. You’ll also get a recap of what’s been recently launched, ensuring you’re up to date on all the latest enhancements.   This webinar is designed just for our customers, and we’ve made it easy for you to join live – no matter where you are. We’re offering the webinar at three convenient times across different time zones:  Wednesday, February 5th at 2 PM CET Wednesday, February 5th at 11 AM EST (5 PM CET)

Dear Mews Community,what a year 2024 has been for Mews and the Community! ✨ We are thankful for the amazing journey, filled with inspiring conversations and constant support from you. Let’s make 2025 just as memorable! We want to spotlight our exceptional members who have made a real difference in 2024🌟:​@jones.eth ⭐️ ​@j.spiess ⭐️ ​@smehia ⭐️ ​@Leif Penning ⭐️ ​@Linus.Bihn What makes them great? Sharing their thoughts and ideas on ways that Mews can make a bigger impact in the industry, and their help when others ask questions. We have a wealth of knowledge among us and it’s a privilege to have you there to share yours. Thank you.  Here are some Community highlights from last year 🚀: 

It’s here!  We’re thrilled to announce the return of Unfold, our annual event that’s all about exploring the future of hospitality. Mark your calendars for April 30th 2025, and join us in Amsterdam for one jam-packed day of inspiration, innovation, and connection.This year’s event promises to be bigger and bolder than ever, with a focus on the trends and technologies shaping the guest experience, operational excellence, and sustainability in hospitality. Whether you’re a hotelier, property manager, or industry enthusiast, this is your chance to connect with like-minded professionals and gain actionable insights to elevate your business.Tickets are already on sale, but as a valued member of our community, we’re giving you free access with the code: Unfold-Community.Don’t miss out! Visit the official

Submissions are now closed. Awards took place in May 2025 in Amsterdam at Unfold.   Nominations are open for the Unfold Awards 2025 The world is full of remarkable hoteliers – and the Unfold Awards celebrate some of the best. The awards, now in their second year, recognise the amazing achievements of Mews customers, shining the spotlight on those who help to move our industry forward. Award categories  There are five awards up for grabs, and all Mews customers are eligible. Take a look through the categories and see where you fit in.  Most Innovative BrandThis award celebrates properties at the forefront of hospitality innovation, transforming operations and experiences through powerful, tech-driven solutions. These leaders do more than just adopt new tools, they fully embrace new ways of working to optimize w

Hi Mews Community! 🌟The results are in, and we’re beyond proud to share that Mews has been named the Best Hotel PMS at the 2025 HotelTechAwards! 🎉 This marks our second consecutive win, and it’s a a huge achievement for everyone that’s part of the Mews community, from our team to our partners to our incredible hoteliers. 🤝For those unfamiliar, the HotelTechAwards 🏆 are the hospitality tech industry’s gold standard, recognizing the most impactful and innovative products. And once again, Mews has earned a perfect 100 HT Score—a huge achievement that wouldn’t have been possible without your ongoing feedback and support. Thank you for being part of our journey and helping us grow year after year! Jordan Hollander, Co-Founder of Hotel Tech Report and orchestrator of the awards, commented:“Mews winning its second consecutive HotelTechAward for Best PMS cements its status as a

Hello Mews community!We're excited to bring you an overview of the latest updates from December. Here’s what’s new: New Features Keep your guest profile data accurate with the new Match and merge function! Manually searching for and merging matching guest profiles used to be time-consuming and error-prone. Now, with this new Match and merge feature, Mews automatically identifies and suggests matching guest profiles, making profile management faster and more accurate. Meet your new way to modify invoices: Address positioning is here! Say goodbye to extra steps when p

Here’s a roundup of what’s been delivered this month, November 2024:NEW FEATURE: Introducing the Mews for Salesforce integration: Your guest data, now in Salesforce. - Ever wished you could bring the full picture of your guest data right into Salesforce? Now you can! With Mews for Salesforce, enjoy a direct connection that syncs guest and spending data between Mews and Salesforce, helping you save on custom development costs and keep data fresh without extra effort. Empower your property network with Token Passport! - Tired of extra steps when processing guest payments? St

We are thrilled to announce that Mews has been named Tech Hero 2024!Here’s Matt to tell us more about it  This prestigious honor recognizes the work we’re doing to transform the hospitality industry. Competing against two remarkable companies, ASML and Nearfield Instruments, has been an honor, and we extend our congratulations to them for their outstanding innovations.The road to this award win was no small feat. Over the past few weeks, Mews’ CFO Daniel Ahremark and CEO Matt Welle faced rigorous sessions with the judges and Matt delivered a compelling 3-minute pitch in front of 400 CIOs. It was a defining moment that showcased not only our vision but the heart of what Mews stands for. We couldn’t have achieved this without the relentless dedication of our team, our customers, and everyone who shares our mission t

In recent months, there’s been a rise in sophisticated phishing incidents targeting hospitality employees, attempting to trick them into revealing their login credentials to cybercriminals.  Although these activities occur outside the Mews ecosystem, we’re dedicated to providing support wherever possible. We’re monitoring the situation closely and assisting those affected. Since education is the best defense against phishing, we’re bringing in two of our security experts to help. Tony Carroccio, Senior Product Manager of Security, and Terry Brown, Senior Director of Engineering, will be answering your questions in an upcoming video series. With decades of experience between them, they’ll share key insights to help you stay secure and informed.  How to participate  Submit your questions here