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Agentic AI for Hotels: The Mews vision for AI in hospitality

  • December 16, 2025
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jessica.becker
Mews Employee
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We’ve launched a new report exploring how intelligent agents will reshape hotel operations. Hospitality is entering a new stage of digital maturity, driven by agentic AI. According to our new report, Agentic AI for Hotels: The Mews Vision for AI in Hospitality, the shift from assistive to autonomous intelligence will redefine how hotels operate, learn, and deliver experiences in the decade ahead. 


About the report 

Agentic AI for Hotels: The Mews Vision for AI in Hospitality explores the real-world implications of autonomous intelligence for hotels and their technology partners. It covers the evolution of AI in hospitality, the role of the semantic layer, and a roadmap for adopting agentic AI safely and effectively. 

 

What’s inside?

Agentic AI is set to redefine the hotel experience for staff and guests. Are you ready for it?

  • The state of AI in hospitality today

    Key data and insights into how hotel operators are already using AI, including its benefits and limitations. Explore why agentic AI is so important and how the semantic layer is essential to its impact.

  • Agentic AI in Mews

    Learn how Mews is building the foundation for this shift through a unified semantic layer, a connected ecosystem and the arrival of intelligent digital agents across revenue, operations and guest experience that can plan, act and collaborate autonomously.

  • Who needs to read this?

    CIOs, IT directors, technology leads and curious, tech-savvy hoteliers who want to understand what’s next and get ahead.

 

Key takeaways

  • From automation to autonomy

    Understand the difference between simple AI assistants and true agentic systems that plan and execute tasks across departments.

  • Breaking legacy limits

    Discover how fragmented tech stacks hold hotels back, and how the semantic layer unifies systems for reliable, real-time coordination.

  • Agents that act, not just advise

    Meet intelligent digital workers that help boost revenue, optimize operations and personalize guest experiences.

  • The Mews advantage

    See why Mews’ open ecosystem, built on property management, payments, integrations and analytics, is uniquely positioned to deliver scalable agentic AI.

     

Check out the full report here.