Accounting

Hallo Zusammen, wir stellen gerade unsere Buchhaltung auf vereinnahmte Entgelte um. Das heißt, wir würden gerne nur den Zahlungseingang aufgeschlüsselt nach den einzelnen Buchhaltungskategorien. Laut Mews gibt dies keine Liste her. Hier müsste man im Auszahlungsbericht jede einzelne Rechnung aufmachen und zusammen addieren?Wie macht ihr dies? 

We have been using MEWS since March 2024 and are located in Ohio, USA. Due to our location, we work closely with government agencies, local higher education organizations, and several 501© tax-exempt organizations. We asked this during our onboarding almost 10 months ago and received the same responses listed in Can you generate invoice without VAT  Summary - duplicate your product library (both Stay and Additional Services) that have the option of a taxed and non-taxed item/stay/product, or, create a product that you add to the bill as a negative amount equal to the taxed amounts. Has anyone found any other “work arounds” to this? Is ​@Mews Community Team  looking into a more user-friendly alternative (I provided a suggestion in the topi

Does anyone else already miss the old accounting report? 😅I find the new “ledger activity report” very user-unfriendly, with all the small boxes you have to scroll through.It gives no good overview at all.

Hi Community,The accounting report is no longer showing on the main dashboard, however this the report used daily by multiple departments. How can I add this back to our dashboards? Thanks,

Could somebody please confirm if Mews is working on a solution to enable invoice sending via PEPPOL by the end of this year? Because on the search i could ot find anything about this. Best regards Robin 

We are new to MEWS - day 4 today. Which report shows a list of guest that have unpaid bills? We collect full payment at check-in, but there are situations where this list/report is needed as shown in example below.For example:Morning front desk receives a request from an in house guest to extend their stay. So they extend the stay. The guest had originally paid by cash. Guest states that they will come by and settle the bill. Now the morning shift front desk is gone at the end of their shift. How do I as owner or next shift person know which bills/guests owe money that need to be collected? We are a large property - so going guest, by guest is NOT a solution for us. Second Example:What if a guest is checked out with a balance. How do I track those guests that ower the hotel money?

Hallo,gibt es bereits eine Vorgehensweise, wie ab 01. Januar 2026 mit der Mehrwertsteuer Umstellung umgegangen wird? Erfolgt die Umstellung automatisch durch Mews? Wie verfahren andere Hotels mit dem Speisen und Getränkeanteil (Verhältnis 3:7)?Danke

Hola a tod@s, necesitaría saber cómo a hacer (o hacen los del SII) del sector hotelero para cerrar las facturas con Verifactu si no tienen los datos de los clientes y que control se podría realizar sobre estas facturas.

Bonjour, toujours moi avec mes éternelles questions.  Nous avons plusieurs cohortes avec des hébergement de longue durée mais pour les finances nous devons facturer au mois, quand je fais la facturation je sélectionne au mois et oct, nov, déc etc apparait. Je choisi le mois voulu mais le bémol est que les dates sont de toute la durée de leur séjour et non par mois comme demandé.  Avez vous une manière pour que les dates soit bien le mois sélectionné et non toute la durée.  Merci à l’avance.

Hallo,wir können nicht finden, wie wir eine Rechnung durch zwei Teilen?Wenn zwei Nächste übernachtet wird, ist das für uns ja kein Problem, aber wenn nur eine Nacht übernachtet wird, können wir die Rechnung nur bei der Zahlung splitten, aber keine separaten Belege erstellen. Ist das bei MEWS möglich, zwei Rechnung mit der Hälfte des Betrages zu erstellen?Oder wie sind die Erfahrungswerte bei den anderen Häusern? Gruß Torsten Rolfes 

Wie kann man das Rechnungsformular anpassen?#wenn ich rechnungen die per Überweisung bezahlt werden mit dem Zahlungsziel 14 Tag habe ich mit den Empfängern Problme, da die Rechnung unüberichtlich gestellt und einen Nullbetrag für bezahlt ausweist.

Hello, I would like to reduce or change the font size used in customer invoices.The product items are written in large, bold letters! This takes up a lot of space on the invoice. Please let me know how to change this...

Hallo zusammen, ich habe gestern das Hauptbuchkonto komplett abgeglichen. Nun möchte ich quasi täglich das Hauptbuchkonto checken, aber jeweils neue Einträge. Ich finde hierzu jedoch keinen Weg, so dass ich eigentlich gezwungen bin, alle Einträge neu zu checken, Ein Ticket habe ich bereits beantragt, aber vielleicht gibt es ja auch hier Rückmeldungen zu diesem Problem. Herzlichen Dank, Detlef

Hey everyone,We are currently using Xero for our accounting, but we are facing some challenges, especially when it comes to budgeting and forecasting.Could anyone recommend an accounting system that is fully integrable with Mews and more suitable for a mid-tier hotel brand? Any insights or experiences would be greatly appreciated.Thank you in advance!

Hi everyone,I’ve been trying for some time to find a way to issue partial invoices in MEWS.For example: when we have a wedding at our venue, we send an invoice one month in advance for a 50% prepayment of the total amount.At the moment, I do this by sending a pro forma invoice with a note stating that it is a 50% partial invoice. Once the payment is received, I process it as an external payment and then issue the final invoice with the correct amount, so that the payment is properly recorded in the system.To me, it seems only logical that there should be an option to create a partial invoice for a specific amount.Does anyone know if this is possible in MEWS?

Hello dear Mews Community! We have changed our tax advisor. Until now, we worked with a physical folder, and 7 pages of the Mews accounting report were manually recorded. Now, we are transitioning to a digital exchange with a digitally equipped tax advisor. Are there any comparable hotels that digitally transfer their Mews accounting reports to their tax advisor? If so, what experiences have you had, and how do you work with Excel exports or connections from Mews to DATEV Unternehmen Online via OmniBoost? I would appreciate specific feedback. Looking forward to your insights! 

Dear Amazing Mews Team,We’ve been using Mews for the past four years. Over time, we’ve seen your CEO delivering inspiring keynotes, speaking about how Mews saves both time and money. Unfortunately, our experience doesn’t always match these promises — and it feels like someone is not telling the full truth.Right now, I urgently need a development to respond to a guest request — or perhaps your CEO can personally explain to the guest why your PMS is not functioning properly or efficiently in this case.Here is the situation:We need to split the breakfast charges. One breakfast is covered by the guest’s company, and the second breakfast (for the accompanying person) is to be paid directly by the guest. The guest has requested a separate invoice showing this breakdown.How can I do this in Mews?You already allow thi

Hi folks, We are new to MEWS and haven’t delved into Billing Automations yet. Can you offer some use cases? We are excited to use all its features! Savvy suggestions and feedback appreciated! Thank you!Rye

Has anyone had this error message that the automatic billing is removed when you change another rate in an existing reservation?I have set up automation for one company, but also selected all rates in the settings.Best regards,Jasmin

Hello everybody, I’m part of a new hotel that just opened.We had our first event and we have trouble with the billing. Our billing goes through another program than Mews and we don’t know how to close our bill in Mews. Does someone have the same and could help me? Thanks a lot, Ameline

Ciao tutti, I’m looking for some clarity on the best way to handle a case where we decide to comp a guest’s stay due to a complaint — both from an operational and fiscal point of view in Mews. Here’s the situation and what I’ve considered so far: Scenario: The guest has paid a deposit (1 night), and we want to offer the rest of the stay for free. At first, I thought I could simply go into the Pricing tab and set the remaining nights to €0, leaving the paid night untouched. Then I considered a possibly better approach: move the paid night(s) and deposit to a separate bill, and set the rest of the stay to €0 — this way we isolate the paid and comped items. This would also help if we want to refund the paid part — since it’s separated, we can issue a credit note or refund as needed. I also moved city tax to a separate bill, since it must be paid regardless (either by the guest or by the ho