Mews Business Intelligence (BI)

Hey zusammen,wir versuchen schon seit längerem die Anzahl der Produkte nach Alter in einer Visualisierung in MEWS BI zu bauen.Uns geht es vor allem um die Anzahl der Gäste mit Frühstück (Produkt) bzw. Halbpension (Produkt), der Aufbau (und die Zahlen) sollte derselbe sein wie im Produktbericht. Da die age categories aus dem PMS nicht in Mews BI verfügbar sind, muss es nach dem tatsächlichen Alter sein. Falls jemand hiermit Erfahrung hat, freue ich mich auf Rückmeldung. Danke, Adrian

Hello AllI need to prepare my lodging tax return.  This is due every quarter. We are new to MEWS and have been on it for three months. I need the following information (Keyword here is STAYED in):How many room nights stayed in by the guests at the hotel How many of those nights came from OTAs How many reservations were were 7-30 nights stayed in How many reservations were 30+ night stayed in How much revenue from nightly stay within a given period How much revenue from 7-30 nightly stay for a given period How much Revenue from 30+ nightly stay in a given period I have been trying to figure this out from the reservation report, but this is not helping since it pulls data from when the reservation was created, or overlapping etc. It need data for nights that were consumed (for lack of better word) or STAYED in (regardless of when the reservation was created or modified or updated).

Hello everyone, I would like to better understand how the Guest In-House report is intended to be used. It has been brought to our attention that the Guest In-House report does not reflect all reservations that are actually in-house at a given moment. For example, the report does not include reservations that checked in earlier than the standard check-in time; these reservations only appear after the standard check-in time has passed. In addition, the report does not include reservations that are staying multiple nights and checked in yesterday or on a prior date. This functionality is not made very clear by Mews. If I were unaware of these limitations, the Guest In-House report would be the first report I would generate and provide to emergency services in the event of a fire or similar incident - assuming it accurately reflected all guests currently on property. Given these limitations, I’m curious to understand

Servus….Gibt es eine spezielle Rubrik oder einen Report, der granular und prozentual aufweist, wie viele Angebote in bestätigte Reservierungen gemündet sind?   

We would like to remove specific periods from our quarterly or yearly performance reports in Mews. During those selected periods, our property was closed, which results in artificially low occupancy and revenue figures.Our goal is to view performance without having the closed dates included in the calculations. Is this possible in MEWS?

Hallo zusammen,werden bei euch seit Stunden wild Export Reports erstellt?Ich bekomme seit 11 Uhr Benachrichtigungen dass der Manager Report erstellt wurde, ohne, dass ich was aktiviert habe.​@Mews Community Team Ist euch etwas bekannt? 

Hallo Zusammen,ich kann bei uns leider MEWS Analytics nicht mehr finden. Geht es noch jemandem so?Liebe GrüßeNina 

Buenas tardes, quería saber si hay algún informe que pueda emitir Mews para saber el número de pensiones vendidas en el mes, diferenciando desayuno, media pensión y pensión completa entre adultos y niños.

Alguno más tiene problemas para cargar los datos en Analytics? y por otro lado, aprovecho para preguntar si alguien sabe qué filtros hacer en el apartado analítica de gestión y en la pestaña “por día” para que sólo analice el revenue recibido por alojamiento, descartando otros productos.Por último, tenemos también problemas para conectar con analytics dos usuarios al mismo tiempo. Muchas gracias de antemano

Dear all, I would just like to check whether automated reports (eg. reservations or cancellations over the last 24hrs) are meant to omit the gues details from now on? (simply replaced by ****)All data still to be consulted in Mews if necessary.Thank you for the re-assurance.

Dear Community!I'm looking for some help in calculating hotel's management fees. The fee is based on a percentage of total revenue, but I'm struggling to find a single, reliable report in Mews that gives me the correct final revenue figure.The most logical reports - accounting & Manager - often show differences in the total revenue.Can someone please point me to the specific report you use for this?Any advice on filters or best practices would be a huge help.Additionally, if someone can help me understanding the differences in total revenues of both reports would be awesome. Thanks in advance for your assistance! ​@Mews Community Team ;)   

Bonjour,comment puis-je trouver le rapport de statistiques par nationalités pour l’INSEE. Il nous faut le nombre de clients en arrivées quotidienne par nationalité mais aussi le total des clients du mois par nationalité et ça je ne le trouve pas.Merci si vous pouvez m’aider.Bonne journée.Cécile

Hi everyone,I need to regularly submit accommodation data to Statbel, the Belgian statistics office. For this, I need to export a list from Mews that includes the following information: Country of origin Check-out date Purpose of stay (e.g., tourism, business, etc.) Number of nights Number of guests Number of occupied rooms Does anyone know how I can generate or customize a report in Mews that includes all these fields? Ideally, the list should be exportable as a CSV or Excel file so it can be uploaded easily to the Statbel platform.Any tips, templates, or step-by-step instructions would be greatly appreciated.Thanks in advance!Ellen

Good morning everyone ☀️Is anyone else experiencing issues with the automated reports?Ours are coming through almost completely empty every day 📄❌Just wondering if we’re the only ones affected or if others are seeing the same 🤔🔍

Can anyone clarify whether revenue from availability blocks is reflected in Mews Manager Analytics, particularly in cases where none of the blocked availability has been picked up? I had understood that it wouldn’t be included until converted into actual bookings, but I’ve noticed no revenue increase even after the block was released and the spaces were booked.

Gibt es hier MEWS BI Beta Tester? 

Hi Community,I hope someone can help me: I’d need a report by month for rooms occupied, out of order, ADR, revenue - but split up for every day. Is there a possibility to get such a report from Mews or do I have to download the report for each day and assembly it myself in excel?I hope you can help.Best regards,Katharina

Moin zusammen,ich bin auf der Suche nach einem Bericht, der mir das Verhältnis der wiederkehrenden Gäste zur Belegung zeigt.Ich möchte dabei die Anzahl RN in einem Zeitraum im Verhältnis zur Gesamtbelegung. Hintergrund: Wir wollen herausfinden, in wie weit ein Goodie-Programm für Wiederkehrer sinnvoll ist.Was ich finde, sind Zahlen zu den Personen über die Gästestatistik, übrigens auch, wenn ich dort Nächte (!?) filtere,oder über den Reservierungsbericht die einzelnen Reservierungen, allerdings müsste man die manuell zählen und müsste zudem über die Aufenthaltsdauer die RN dazu ausrechnen. Das kann es nicht sein, aber ich werde nicht fündig.Hat jemand eine Idee? Viele GrüßeLeif

Hello .We are new to mew. I read an article on saving filters for reports and creating a custom link.Sounds like a great idea. i tried that. Created a custom link. When I click on the link ( In custom links section ) nothing happens. Does anyone use this feature ? Thanks.

It would be a great development if there was the option of having saved filters for reports in the reporting area. Not in the export version, but that you can save reports with your own filters and create them as required. And not have to adjust the filter every time. Analytics is not an alternative for me here.