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Hi Mewsers, This is a question for properties in Belgium or the Netherlands (or pretty much every country where payment rounding is a thing). With payment rounding I mean that all payments are rounded to the nearest  5 (ie. € 7,93 becomes € 7,95 and € 13,41 becomes € 13,40).As Mews does not support payment  rounding as a feature, we have created a product for this. This to ensure that all transactions are registered correctly for accounting. However, we are wondering how other properties are coping with this legal requirement.

  Managing hotel inventory can be a juggling act, but we've got you covered! We're thrilled to unveil our latest upgrade: Intelligent Inventory Updates!🌟This amazing feature prioritizes time-critical channel manager updates, slashing the risk of overbookings by 10%. 🚫📈Prioritizing Urgent Updates:With Intelligent Inventory Updates, our system identifies urgent updates and fast-tracks them for immediate action. Let's illustrate its impact:⌚At 15:01, you receive an update for next year, 50 rooms. It takes 10 minutes to process.⌚Just one minute later, at 15:02, you receive an update for two rooms for the upcoming weekend.Previously, these "urgent" updates were treated equally, risking overbookings. 😱 But now, our system prioritizes the time-critical update, ensuring a seamless guest experience. 🙌🏻Benefits of Intelligent Inventory Updates:🔹Prevent Overbookings: Minimize the risk of overbookings, wave goodbye to guest dissatisfaction caused by errors! 🔹Real-Time Adaptability: Keep pa

Hello,We have a small property lodge in Queenstown and we would like to find a way to deal with our “Trust the chef - dinner for 2” product.Ideally we would like the following things:We want the client to initiate the booking We want the client to choose the date of their dinner We want the customer to give us some compulsory information such as the number of people attending, dietary requirement, etc… We want to be able to decline or accept the client’s booking We want to be able to weekly share those information with our chefWe unfortunately have not found an efficient way to deal with this in MEWS.We are happy to offer a free stay at our property in Queenstown for any viable solution or work around 😊Thank youWayne

Did you know that Mews has a hidden gem that can save you valuable time and effort? ⌚We're excited to tell you more about the power of underlined items! These little underlines are more than just decorations – they are your shortcuts to various places within our system. When you click on an underlined item, it will take you directly to the respective location, bypassing unnecessary clicks and streamlining your workflow. 🚀Let's take a look at an example: Channel Manager Queue Within our Channel Manager Queue, you'll find all your bookings and reservations from various online travel agencies (OTAs) and booking platforms. Instead of manually navigating through multiple screens to find the integration you need, simply click on the underlined platform name, such as Booking.com, and it will instantly transport you to the Booking.com integration page in your Marketplace. Or by clicking on the Enterprise column, your are taken straight away to your enterprise settings.No more time wasted clic

Hello together, we are using Event Temple to organize our convention / event spaces, proposals and function sheets/banquet checks.In Event Temple we can also add over night stays to bookings which are posted to MEWS.If it is a fixed contingent all is fine. The amount of rooms, names, rates etc. are posted in MEWS and the rooms are blocked.BUT: if we offer allotments, we want the bookings in MEWS, but not blocking rooms (reducing the availability) as we do not know how many rooms will be picked up.As well we would like to see on one spot how many rooms are booked as allotments already to decide how many we can still offer. p.a.Allotment 100 rooms for 01.10.2023 - 03.10.2023wash step 1 - 30.06.2023 - reducing to 80 non-picked up rooms availablewash step 2 - 31.07.2023 - reducing to 50 non-picked up rooms availablewash step 3 - 31.08.2023 - reducing to 20 non-picked up rooms availablewash step 4 - 15.09.2023 - reducing to 0 non-picked up rooms available  How do you handle allotments in ME

Hey there, fellow community members! We're back with another valuable tip to enhance your experience on our platform. This week, we're shedding light on a handy feature that can save you a ton of time and clicks.⚡Introducing: the Search Bar Shortcut!⚡Are you tired of navigating through multiple menus and submenus to find the information you need? Fret not! Our platform has a powerful search function that allows you to swiftly access specific sections, such as rates, space categories, companies, and more. Let's dive in and explore how this nifty tool works.🔹Locate the Search Bar at the top of your screen🔹Enter Your Query: Type in keywords related to the information you seek. For example, if you want to jump directly to rates or explore different space categories, simply enter "rates" or "space categories" into the search bar.🔹Instant Access: As you start typing, you'll notice that the search bar presents a dropdown menu with relevant options. Click on the section you desire, and voil

We are so pleased to announce some great updates for task management in Mews! You can now attach images to tasks from Mews web and Mews mobile to help you better manage lost & found items at your property.  With this new functionality you can now take an image of a item, and link it to a reservation so that you can make sure lost items can always be related to a particular guest. Give your tasks greater clarity with the new text editor. Whether you choose to use lists, headers or add links to your tasks. The new formatting will help you stay organised and better support maintenance teams We believe that there are more opportunities to continue to develop task management and support for maintenance teams in Mews. Learn more about the new functionality here and feel free too share your feedback with us!  

As we continue to explore what further enhancements we can do with Mews, i am keen to hear what custom integrations you have created and what value they add to your operations. For instance, you may have integrated Mews PMS with a CRM system to manage guest information and preferences more effectively or perhaps you've linked it to a facility management system to streamline room status updates and maintenance requests.We've built a membership system utilising Mulesoft which syncs records with Salesforce creating an enterprise level view of members documenting their reservations/spend/habits/preferences across the group. We've utilised Zapier to automate a number of tasks: Importing of reservations balances Send SMS's based on check-in/check-out dates & times Notify partners of reservations, for services such as transfers & tours Creating agency vouchers for reservations made when a TA contract is applied Apply auto restrictions closeouts at certain times, for recpetions

We all understand that technology can sometimes fail, and in the hospitality industry, even a few minutes of downtime can have a significant impact on the operations. That's why we have introduced this feature that allows hotels to schedule emergency exports of their critical data in case of a system outage or any other unforeseen circumstances. 🕘😎📃Despite its importance, we have noticed that not many of our hotel partners are using this feature. We want to encourage all of our hotel partners to take advantage of this feature and ensure that they are well-prepared in the event of a system outage.You can find a list of all the suggested exports in the help article.  💡By using this feature, you can ensure that your hotel's critical data, such as guest information, reservations, and inventory, are always backed up and easily accessible, even if the system is down.We hope that all of our partners take advantage of this feature and use it to safeguard their operations. As always, if you

Hi all,After advice please on the price override function on stay products. We are so happy we have this function now and are using the override to update prices rather than updating the base price, so that future reservations who already booked are not affected by the price change. Where we struggle is that on the products page there is no indication that a price has been overridden and the price override has an expiry date. Has anyone got a solution for keeping track of your price overrides on products? (other than manually tracking) and solution to be aware when the price override is expiring? Thanks, Sam

Hallo zusammen,gibt es noch weitere Unterkünfte die mit den Schnittstellen von Omniboost Probleme haben?Wir haben Mews jetzt seit 15 Monaten und die Übertragung von unserem POS läuft  immer noch nicht richtig. Seitens Mews bekomme ich leider keine Unterstützung, sondern werde immer wieder an Omniboost verwiesen.Für mich keine akzeptable Dauerlösung, dass Mews dahingehend auch nicht an Omniboost herantritt und für den Kunden [email protected] 

If you missed the Unfold event and weren’t able to join online, the recordings have now been published and you can find them here.  

Dear communityHas anyone experience with creating individual reports from Mews (daily reports & lists in pdf format)?Of course you can export a lot via filters and Excel, but for daily use in the departments this is not really convenience. We have already programmed some reports ourselves, but wanted to ask here how other hotels handle this. How do you create your daily lists and reports and with which lists do you work at all?Thanks a lotKind regards

I’ve been searching for an OTA that caters to digital nomads.  Has anyone run across one?  🙏 

Hello Together, I would love to organize a call with MEWS regarding KIOSK and all users who are interested in to share all problems and discuss better solutions. Who wants to join?