Check out the feature releases for May 2023 🚀:
IMPROVEMENT:
Add more context to tasks with images, quotes and more.
Now, when you create or update a task in the Mews app or in Mews Operations, you can add more context for your team with the improved Task description field. - read more.
Add notes to reservations effortlessly.
You can now add notes to reservations faster than ever. Save time when taking reservations on the phone, or in person, while enjoying a smoother booking experience. And no more writing paper notes! - read more.
More speed and less effort when managing picked-up reservations in availability blocks.
We've improved how you manage picked-up reservations within availability blocks, cutting time and clicks by half. - read more.
NEW FEATURE:
Restore canceled reservations with ease.
Accidentally canceled the wrong reservation? Now you can restore it with one click. - read more.
ANNOUNCEMENT:
Now print Mews Analytics reports with one click.
Want to print out your data from Mews Analytics? You asked and we answered!
You can now click the print button to download and print your data as a PDF file, making it easier to share reports throughout your organization—and to archive them for auditing.- read more.
FIXED:
Products posted incorrectly after changes in a channel manager reservation.
We’ve updated the way Mews assigns product to reservations from channel managers. Now you spend less time correcting duplicate or missing products and city taxes when a reservation is adjusted, such as when a customer wants to extend their stay. You will see night prices posted correctly for your reservations, so your finances are accurately reflected in your reporting.
You can learn more about products and channel manager by reading our guide.
Save time looking for channel manager reservations with instant profile updates.
Can't find reservations for customers booking through travel agencies? Don’t worry, Mews now creates a new customer profile instead of updating the existing one when you get a new reservation through a channel manager.
Before, with each new travel agency reservation, Mews updated customer profiles with new information. This made it harder for reception staff and customers checking in via the kiosk to find the correct reservation.
Now, when a travel agency reservation uses the same email as a pre-existing profile but a different name and other guest details, Mews:
- Creates a new customer profile.
- Adds the new profile to the reservation as a customer.
- Adds the existing profile as the booker to the reservation. This profile holds credit cards and payments for the bookings.
This way, you and your guests can quickly find reservations. For more information on customer profiles, read our guide here.