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Find and share Mews tips and tricks, and learn how other people are using Mews.

596 Topics
gabriel.bourgeois
Mews Employee
gabriel.bourgeoisMews Employee
published in Product best practice
Gear Up for Success: Your Essential Guide to Navigating Mews Like a Pro!Tutorial

You just graduated from the training center and you are now ready to compete! 🎓 Once again, thank you for choosing Mews as a teammate! 🙌 We will provide you with a refresher of the basics that will accompany you throughout your career. Just like a sprinter who focuses on the finish line, you will need to focus on what is essential and keep key resources at arm's length. 🏃 The Mews Help Center will be your best friend if you have any doubts. In order to get the answers to your questions, it is important to use the Mews vocabulary. For example, we refer to rooms as spaces at Mews, or allotments as availability blocks. 🔍 As a little welcome gift, here is your sports bag that aggregates most essential resources, to kickstart your journey alongside Mews. 🎁 Did you find an answer to your question, but cannot see the elements that you are looking for in your Mews environment? It is likely that you do not have the necessary permissions in Mews. Ask your supervisor and they will be able to

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gabriel.bourgeois
Mews Employee
G
gonzalogomezContributor
posted in Product best practice
Mexico

Is anyone here from Mexico? I'd love to share our experiences.

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marketa.oupicka
Mews Employee
J
Guru
Jasmin H.Guru
asked in Product best practice
Experience with the ID Scanner

I'm looking around for the best solution for the ID scanner. According to the statement for our setup manager, all data relevant for the country should be transferred with the Mews scanner. Now I have made some tests and e.g. no address is transferred for the German ID.Are there any recommendations for external scanners?Thanks for your input.

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A
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: What´s new at MewsNews

Hi Community!Here's your weekly overview of community happenings. Dive in and stay connected with the latest updates, events, and insights from Mews.1. New Customer Groups: Exciting news! We've launched new customer groups tailored to your interests and more are coming soon!Nouvelle passionnante! 🎉: Calling all hospitality and restaurant enthusiasts! Join our new French F&B group to elevate your hotel dining experience. Transition from Hotello to Mews: Are you transitioning from Hotello to Mews? Join our dedicated group to ease your transition and connect with fellow users.2. April Releases Overview: Check out the latest innovations from Mews in April 2024 in this post.3. Mews Community Unwind Series Launch: Join us for the inaugural Mews Unwind event in Amsterdam!Date: Tuesday, May 28th, 2024 Time: 5:00pm - 8:00pm CET Register here4. Insights on Hospitality Dynamics: Dive into Richard Valtr's latest post exploring the interplay between technology and guest experience in hospitali

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Industry News
Embracing Friction in Hospitality: Finding Balance in TechnologyNews

Greetings Mews Community!We're excited to share an insightful perspective on the dynamics of hospitality with you. Take a moment to explore Richard Valtr's latest post, where he delves into the intricate dance between technology and guest experience in the realm of hospitality. Dive in and discover the art of embracing friction for enhanced stays.While automation streamlines operations, it's essential to preserve moments of human connection and spontaneity. Richard emphasizes the distinction between "bad" and "good" friction, highlighting the importance of understanding guest needs and fostering meaningful interactions. He warns against the pitfalls of excessive automation, underscoring the value of personalized service in creating memorable stays.Read the full article here.Happy reading! ⭐

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
REMINDER: join our Mews Community Panel Series Vol. 2 on 22nd MayNews

Hey Community! Don't miss out on the chance to be part of the eagerly awaited second volume of our Mews Community Panel Series, this time on the topic of Operational Excellence🔍 What to Expect:Panel Discussion: Engage in a deep dive into the theme alongside industry experts and esteemed Mews community members  Q&A Session: Interact directly with panelists and our Solution Architect. Seize this opportunity to gather valuable insights and connect with influential figures in the field! We're looking forward to your participation. Register here 👈 

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marketa.oupicka
Mews Employee
sarah.trepanier
Mews Employee
sarah.trepanierMews Employee
published in Mews updates
Rejoignez le groupe Transition de Hotello à Mews !News

Faites-vous partie de la communauté Hotello en train de passer à Mews ? Rejoignez-nous dans notre groupe dédié pour faciliter votre transition et tirer le meilleur parti de votre expérience Mews !Connectez-vous avec d'autres utilisateurs de Hotello, posez des questions, partagez des idées et soutenez-vous mutuellement alors que nous naviguons ensemble dans cette excitante aventure. Cliquez sur le lien ci-dessous pour rejoindre :👉 Groupe Transition de Hotello à MewsÀ bientôt !

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sarah.trepanier
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Elevating Your Experience: Discover What's New in Mews - April 2024News

Hi community,We bring you the latest innovations in Mews from April 1 to April 30, 2024! Check out the exciting updates below and discover how they can enhance your Mews experience.Empower Guests with Flexible Booking LimitsCustomize service promotions for tailored guest experiences. Boost revenue potential with personalized booking options.Learn more here.Introducing the Mews Booking Engine CourseEnhance your understanding of the Mews Booking Engine. Accessible in English, enroll now for self-paced learning.Start your learning journey here.Streamlined Space Assignment in the Mews AppAssign spaces to staff directly from the app. Save time and improve efficiency in housekeeping management.Discover more here.Enhanced Security with Customizable 2FAEnjoy default 2FA for new properties. Tailor security based on individual roles.Configure your settings here.Automate Product Adjustments with Individual Rate Product RulesSimplify product management with automated rules. Ensure accuracy and min

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Countdown Alert! Mews Unwind Event in Amsterdam - May 28thNews

Embark on a journey with us as we launch the Mews Community Unwind series.🎉 Join us for the first-ever Mews Unwind event in Amsterdam!Date: Tuesday, May 28th, 2024Time: 5:00pm - 8:00pm CETLocation: Club Room, TNW City, Singel 542, 1017 AZ AmsterdamJoin us for an evening of connection, laughter, and celebration by securing your spot with an RSVP.This event is all about fostering genuine connections within the vibrant Mews Community. We can't wait to see you there! 🚀   

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marketa.oupicka
Mews Employee
Koen Vanherberghen
Mews Employee
Koen VanherberghenMews Employee
published in Mews updates
Rejoignez notre nouveau groupe F&B en français!News

Nouvelle passionnante ! 🎉À tous les amateurs d'hospitalité et les passionnés de restauration ! 🍽️ Êtes-vous prêts à sublimer l'expérience culinaire de votre hôtel ? Rejoignez-nous dans notre tout nouveau groupe F&B en français spécialement conçu pour vous !Ici, nous plongerons dans les dernières tendances qui façonnent le monde culinaire, échangerons des idées, et explorerons comment les produits Mews peuvent révolutionner vos opérations. Que vous soyez un professionnel aguerri ou un débutant, cette communauté est votre centre névralgique pour tout ce qui concerne la restauration et les boissons dans l'industrie hôtelière.Montez à bord et créons ensemble des expériences culinaires inoubliables ! Cliquez sur le lien ci-dessous pour nous rejoindre :👉 Lien vers le groupe iciÀ bientôt!

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Koen Vanherberghen
Mews Employee
Y
yasminamyesSenior Apprentice
asked in Product best practice
Front Office Checklist

Hello,I am a new to Mews and am currently at the beginning stages of opening our property.I was wondering if anyone would be able to share any advice / guidance on creating a Front Office Checklist. Any tips or best practices would be greatly appreciated.Thank youYasmin

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Y
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: What was hot last weekNews

Greetings, Mews Community!Welcome to our weekly overview, where we recap the latest happenings and exciting developments within our vibrant community. Let's dive in! Mews Community Unwind Event in Amsterdam Embark on an extraordinary journey with us as we kick off the Mews Community Unwind – a series of traveling events designed to foster connections in intimate settings across key locations. Join us for the inaugural event in Amsterdam on Tuesday, 28th May. RSVP here. Mews Community Panel Series: Operational Excellence in Hospitality Join industry experts and community members for an insightful discussion on operational excellence in hospitality. Save the date: May 22nd, 10AM CET. Stay tuned for the discussion question and sign up here to secure your spot! Enhanced Search Experience Based on your feedback, our engineers have revamped the search experience to make it more intuitive and efficient. Discover the new features and improvements coming your way. Learn more. Streamlined

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Introducing the First-Ever Mews Unwind Event in Amsterdam - Join Us for a Memorable Kick-Off!

Embark on an extraordinary journey with Mews Community as we introduce Mews Community Unwind – a traveling event series designed to connect with you, our valued customers, in smaller, more personal settings across key locations.But before we hit the road, we're launching with a bang in Amsterdam!Join us for the inaugural Mews Unwind event – a prelude to Mews Unfold – where we'll gather for an evening of connection, laughter, and celebration.🎉📆 Date: Tuesday, 28 May 2024⏰ Time: 5:00pm - 8:00pm CET📍 Location: Club Room, TNW City, Singel 542, 1017 AZ Amsterdam RSVP for Mews Unwind and be part of this heartfelt celebration. This isn't about sales pitches – it's about forging meaningful connections and unwinding with the vibrant Mews Community.

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Unlocking Operational Excellence in Hospitality: Join Us for Mews Community Panel Series

Hi Community!You're invited to be part of our exciting second volume of the Mews Community Panel Series, following the success of our first event! 🎉Topic: "Operational Excellence in Hospitality"🗓️ Date: May 22nd, 10AM CET🔍 Here's what's in store:Panel Discussion: Dive into the topic with industry experts and Mews community members @Sanne, @DamienJanssens & @Michal .Q&A Session: Get your burning questions answered by the panelists and our Solution Architect @CharlieDelamare .Stay tuned! Next week, we'll drop the discussion question. Don't miss out on this chance to gain insights and connect with top professionals in the field!Feel free to post your questions right here under this post. We're eager to hear your thoughts and queries!Sign up here 👈 

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marketa.oupicka
Mews Employee
martin.kucera
Mews Employee
martin.kuceraMews Employee
published in Mews updates
Upsell your bookable services with Mews’s flexible service promotionsNews

Hello Mews Community, Do you offer other bookable services such as meeting rooms, parking spaces, or bikes to your guests during their stay reservation process or online check-in? Here’s a great reason to consider promoting even more types of services:  Your guests can now choose the dates along with the quantity of these other services they want to add to their stay.  This means you:  Don’t miss any opportunity to meet your guests' needs.   Sell more experiences directly, potentially increasing direct bookings of your promoted services.  Maximize your available inventory’s potential for all types of services you offer, from parking to bike rentals.  Guests can add your promoted services and customize their stays according to their needs directly through Mews Booking Engine or Guest Portal, without additional manual work for your staff. Here's how it works:  When you set up your service promotions in Mews Operations, you can:  Set a booking limit: Fix the maximum quantity of each p

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martin.kucera
Mews Employee
gabriel.bourgeois
Mews Employee
gabriel.bourgeoisMews Employee
published in Product best practice
Get ready for an Olympic hospitality experience!News

Mews is ready to help you break records during the 2024 Paris Olympics. Although we are primarily creating content in French to help guide properties in France during the event, content in English will also be available for our customers that could find it useful for similar events in the future. We will be sharing tips and tricks that will help you to have the best strategy to tackle every event: The reservation marathon: your teams will be trained like champions. Register reservations faster than an Olympic swimmer! 🏊‍♂️ The check-in race: your teams will be faster than Usain Bolt’s sprint. You will be able to manage arrivals in a flash!⚡ The housekeeping relay race: your housekeeping teams will be ready to take care of rooms in record time thanks to the Mews App The invoice ceremony: our invoices are as detailed as artistic swimming choreographies. No surprises, just happy guests! 😊 The comments podium: don’t be shy, everyone’s participation is needed to reach Mount Olympus! Medal

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gabriel.bourgeois
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in All About Unfold
Unfolding Hospitality's Future: Insights from Niko Karstikko, CEO of Bob WInterview

Join us in shaping the future of hospitality with Niko Karstikko, CEO and Co-Founder of Bob W., an innovative affordable luxury hospitality brand. Discover how they blend the best of hotel experiences with the comfort of short stays, offering fully kitted-out apartments and authentic local knowledge.In a recent interview with Mews Founder Richard Valtr, Niko delves into technology, scaling strategies, guest loyalty, and more. Their success story, from opening their first property in 2018 to expanding across 17 cities in Europe, is truly inspiring.For a deeper dive into Niko's insights, book your ticket for Mews Unfold 2024 in Amsterdam on 29th May. Don't miss the chance to hear firsthand how technology is revolutionizing the hospitality industry.Read the full interview with Niko Karstikko here.🎟️ Get your ticket now and be part of the conversation!

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: Latest newsNews

Greetings, Mews Community!Hope you're all having a fantastic week! Things have been buzzing around here, so let's dive into the latest and greatest:1. Exciting Changes Coming to Mews UniversityGet ready for some big news! We're thrilled to announce that Mews University will be undergoing a significant upgrade, set to launch on May 14. This overhaul will introduce a host of new features and improvements aimed at enhancing your learning experience. Stay tuned for more details!Read more: Mews University Upgrade Details2. Join Us at Mews Unfold 2024We're extending a special invitation to all of you to join us at Mews Unfold 2024, taking place on May 29 at Amsterdam's Muziekgebouw. This event promises to be an inspiring gathering designed to explore the future of hospitality technology, featuring insightful talks, networking opportunities, and more. Don't forget to submit your entries for the Unfold Awards!Read more: Mews Unfold 2024 Details3. In Conversation with Dimitris ManikisWe're hono

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in All About Unfold
Matt Welle tells us what to expect at this year's Unfold event!News

Join us at Mews Unfold 2024, the premier hospitality technology forum hosted by Mews Hospitality Cloud. This curated event, designed by hoteliers for hoteliers, promises to inspire innovation, offer practical solutions, and foster industry collaboration.Here’s what our CEO, Matt Welle, is looking forward to at Unfold 👇There is still time to get your tickets - head to the main website to reserve your seatAnd, don’t forget your 25% off code, Unfold-HospitalityNet For more details, visit the official event page: Mews Unfold 2024.

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in All About Unfold
Unveiling the Future of Hospitality with Dimitris ManikisNews

Join us as we delve into the future of hospitality with Dimitris Manikis, President of Wyndham Hotels and Resorts. In a compelling conversation, Dimitris shares his unparalleled insights into the industry's evolution, emphasizing the delicate balance between technology and human interaction.For a comprehensive exploration, delve into the original article here: Shaping Hospitality’s Future with Dimitris Manikis of Wyndham Hotels. Be sure to secure your spot at Unfold and witness Dimitris' illuminating insights firsthand. Don't miss out on this opportunity to be part of the transformative discussions shaping the hospitality landscape.

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marketa.oupicka
Mews Employee
marko.balazevic
Mews Employee
marko.balazevicMews Employee
published in Product best practice
Table booking with inclusive package from PMSTutorial

Hello Community!Today we invite you to join Marko, our Solution Architect, in this quick video as he shows how Mews integrates seamlessly with Resdiary to enhance guest experiences.Discover how this integration simplifies sharing guest room info and dining preferences, and see firsthand how easy it is to manage table bookings directly from the PMS interface.Liked this content? Comment below and share your thoughts! 💡

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c.rex
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Industry News
Unlocking Hospitality's Future: Office Hoteling Strategies for SuccessNews

Hello Mews Community,Have you ever wondered about the benefits of incorporating office hoteling into your hotel's offerings? Our recent blog post delves deep into this topic, highlighting industry trends and best practices for maximizing your property's potential.Discover how office hoteling can optimize space utilization, generate additional revenue streams, and enhance adaptability within your hotel environment. From flexible workplace strategies to dynamic space management tools, we've got you covered with insights and practical tips to elevate your hospitality game.To read the full article and gain valuable insights, head over to the original post here. And don't forget to download our comprehensive guide, "Maximizing Your Property's Full Potential," to unlock even more strategies for success in the hospitality industry.Let's embark on this journey together and reimagine the possibilities for your hotel's future! 🚀

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marketa.oupicka
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Product best practice
Community panel discussion recording: Digital Transformation

This week, we were joined by 3 community members to talk about Digital Transformation.If you weren’t able to join the live session, watch the recording below👇 where @Timur.Dikmen , our Solutions Architect Director, asks:What drives digital transformation for them How do they prioritise implementation of digital solutions AI - what excites them about it and how are they already using it Their advice to anyone looking to make changes in their propertyThere were further questions put forward by our community audience.Thank you @Mick @ClaudiaM.  and @Linus.Bihn for your thoughts and input in this session.Look out for May’s edition on Mews Community Panel Series where we explore how to achieve Operational Excellence. 

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Sarah.Masterton-Brown
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: News and UpdatesNews

Greetings, Mews Community!This week has been bustling with activity. Let's dive into the latest updates together.  Mews Product Roadmap Recap Missed our latest Product Roadmap? Catch up on the key highlights!  Stay tuned for the recording of our first Community Panel Series on Digitalization in Hospitality that happened on the 18th April. Introducing Mews Stacks Discover Mews Stacks – tailored tech ecosystems designed to simplify your operations. Join Our Pilot Program Shape user training directly within the Mews app. Complete the survey here to join our exclusive pilot program. Calling All Finance Experts Share your feedback on accounting categories for city tax rebates and cancellations with our Product Manager. Your Opinion Matters: Payments Information Page Help us refine the payments information page. Share your thoughts with us. Community Discussion: OTA Experiences Join the conversation on OTA experiences. Thank you for being part of the Mews Community and see you ne

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marketa.oupicka
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
Missed the Mews Product Roadmap? Here's what you need to know

Missed out on the second edition of Mews Product Roadmap: What's coming next? No problem. We've got the key takeaways and a full recording so you can stay up-to-date on the exciting new developments coming to Mews.  Before we dive in, we’d love to hear your thoughts on how we did. Share your feedback in this form so we can learn how to make our webinars better for you.     This session explored many of our upcoming features and initiatives, including:  Space upgrade promotions: Easily offer room upgrades at check-in to boost earnings and enhance the guest experience. This feature was a hit in our Beta Program and will soon be available for all customers.  Maximize your spaces: Generate additional revenue by offering amenities like bike rentals, parking, desks, or gym access as upsells. Financial operations made simple: Streamline guest and company billing for greater efficiency and accuracy. Improved ledger reporting is coming to our Mews Community Beta Program soon – to help shape

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nienke.wilbrink
Mews Employee
Community-widget-Referral-Program

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