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Mews updates

All the latest Mews updates and what's hot

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284 Topics
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
Best wishes for the holiday season

Another year over?! That was so quick! We hope you’ve been able to make use of the seasonal content that we’ve been busy creating: Search the tag ‘Holiday Season’ for more best practice articles. As we approach the end of another year, we wanted to take a moment to express our gratitude for your support, dedication, and the sense of togetherness you bring to our community. You’ve truly made it a thriving hub of information, inspiration, and connection. This community will remain open 24/7, just as it always has, over the holiday. Our incredible moderator, @MarketaOupi, will be here to keep things running smoothly and ensure that your discussions continue to flow, with a little break during international holiday days. From all of us here, we wish you a joyful and successful Christmas period. 🎄 May the New Year bring you new opportunities, fresh perspectives, and continued growth. Thank you for being an integral part of this incredible community. See you here in the community in the New

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Sarah.Masterton-Brown
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Exciting News from Mews Marketplace!News

Hey there, Mews Community! 😎 We are thrilled to share that Mews has surpassed 1000+ integrations in the Marketplace! 🎉 "Technology has become indispensable for elevating guest experiences and aiding hotels in optimizing operations," shares Matt Welle, CEO of Mews. With access to our extensive marketplace, Mews empowers hoteliers to build the tech ecosystem that perfectly suits their goals. Hoteliers can now seamlessly leverage Mews for streamlined operations, revenue boost, and enhanced guest experiences. Our commitment to an expansive Marketplace and open API ensures seamless connectivity, setting new operational standards. Welcoming Dayuse as our 1000th partner underscores our dedication to innovative space management, allowing customers to book hotel rooms for shorter durations. Together, we're reshaping the future of hospitality technology! 🌐✨ What's your favorite Mews integration that has transformed your hotel operations? Share your thoughts! 💡 Explore more info about Mews Ma

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marketa.oupicka
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
Weekly Community Overview - Highlights of the WeekNews

Greetings Mews Community! 😎 Welcome to our weekly update where we bring you the latest news and insights to help you navigate the dynamic world of hospitality and technology, with a POS flavour this week! Let's dive into the key highlights of the week: Check out the Mews POS webinar: Do you have an F&B function at your property? Find out more about how Mews POS can help you streamline your operations. Recording is here. Summary of new releases in November: Don’t miss any of our new features or improvements that we delivered last month. Check them out here. Festive Cheer with Mews POS Smart Solutions: Elevate your offerings this Christmas with our POS system! Effortless navigation, tailored invoices, and automated discounts with the Promotions tool. Share your experiences and make this season magical! 🎄🍔 Stay tuned for more exciting updates and insights! 🚀

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Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
What's new in Mews: Latest features for November '23New release

This November, it’s been another busy month for our product team delivering some new features for you. Take a look: NEW FEATURE: Showcase your free cancellation rates in the Mews Booking Engine Now offer your guests a more customized booking experience with the option to view free cancellation only rates in the Mews Booking Engine. - read more. Streamline guest check in with pre-arrival preauthorization in the Mews Booking Engine. Now with the Mews Booking Engine you can automate card payment preauthorisation in the booking process itself to securely validate funds on your guests' credit cards before their arrival ensuring a smooth and efficient check in process. - Read more. IMPROVEMENT: Streamline your block management with multiple groups and a simplified dashboard. Create availability blocks with multiple reservation groups, enabling you to save time and streamline block billing. - read more. Mews University update: Mews Kiosk course now available. Want to learn how Mews Kiosk can

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Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
Webinar recording: How to maximise revenue with Space ManagementWebinar

This week, our Senior Product Manager @martin.kucera talked to us about the Space Management and how to unlock revenue potential in your property. We also heard about our flexible financing option, available through the Mews+YouLend partnership, from our Senior Product Manager @juan.caicoya. If you missed the live webinar and Q&A, don’t worry, you can watch the recording below. What is covered in the session: Turning spaces into profit - looking at the options available (from 2min:20sec) How the Space Management feature works within Mews (from 17min:43sec) Customer success stories (from 28min:06sec) How to access flexible financing offered by Mews (from 31min:54sec) Q&A (from 37min:35sec) If you have any questions about Space Management or the YouLend partnership with Mews, please post in the comments below.​​​​​​​

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Sarah.Masterton-Brown
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Reminder: Maximize Revenue Webinar - December 6thNews

Dear Mews Community, Don't miss out on the opportunity to learn how to maximize revenue with space management in our upcoming webinar! Join Martin Kučera, Product Manager at Mews, as he delves into the strategies to help your property reach its full potential. Event Details: Title: How to Maximize Revenue with Space Management Speaker: Martin Kučera, Product Manager at Mews Date: Wednesday, December 6 📆 Time: 1:00 PM - 2:00 PM (CEST) ⌚ Format: Online Webinar 💻 In this session, you'll discover how to say goodbye to manual efforts, paper, and spreadsheets, and welcome automation integration. Learn how to grow your revenue with multiple service bookings seamlessly through Mews. Register here 👈🏼

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Exciting News: Quality Lodgings Partners with Mews for their 100+ HotelsNews

Dear Mews Community, We're thrilled to announce that Quality Lodgings, featuring over 100 handpicked hotels across Europe, has chosen Mews as their preferred partner. 🎉 Thirty of their distinctive hotels, including renowned establishments like Kasteel Kerckebosch, Hotel De Sterrenberg, and Landhuishotel & Restaurant De Bloemenbeek in The Netherlands, are now powered by Mews. 🚀 Quality Lodgings' commitment to delivering memorable experiences aligns seamlessly with Mews' emphasis on guest-centric operations. This partnership provides all Quality Lodgings hoteliers with exclusive access to special rates. Notably, Mews' fully integrated point-of-sale (POS) solution enhances operational control for hoteliers, offering features such as digital ordering, integrated payments, and connected inventory for efficient stock management. 📈 "We appreciate the value of personalized hospitality, and Mews is the ideal platform to deliver exceptional experiences," says Mathilde van der Weerd, Managing

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: A short recapNews

Greetings Mews Community! Here's a look back at the week: Webinar Highlights: "Transforming F&B Operations" 🗓️ On Wednesday, November 22, we hosted the highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS." Attendees delved into strategies to capture guest attention, streamline revenue management, and effortlessly boost sales. If you missed it, stay tuned - the recording will be available next week. New Mews University Course: Mews Kiosk Mastery 🧑‍🎓 Dive into our latest Mews University course, focusing on the impactful features of Mews Kiosk. Discover how it can significantly reduce manual front-office tasks, increase revenue through upsells, and automate early check-in fees. Happy learning! 🤓 Exciting Marketplace Addition: New Key Cutter Integration 🌐 We're thrilled to introduce the Vostio key cutter integration in our Marketplace. This direct cloud-to-cloud connection offers unparalleled convenience, stability, and ease of setup. Explor

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Exciting News: Community Check-In & Future InitiativesNews

Hello Mews Community! ☀️ Last week, we started a brand new initiative - Virtual Community Check-In, where we aim to bring small groups of hoteliers together, get to know each other, connect and discuss. It brought insightful discussions with @Linus.Bihn and @mauritsbots . 🌟 Here's a brief overview: Linus gave a shoutout to how the community brings everyone together and shared some details on their Christmas operations, also he expressed he enjoys attending Mews events. On the other side, Maurits talked about changes in government rules, gave us some ideas for next years Unfold and mentioned why working together in the community is a big deal. 👥 Future Role-Specific Check-In Chats: We're planning more role-specific conversations in January. Your feedback is crucial! What topics would you like to explore? Share your ideas! 💡 We Want to Hear From You: Excited about this initiative? Let us know! Have ideas for specific topics? Share them! 🗓️ Save the Date: Keep an eye out for more deta

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c.rex
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Exciting News: New Key Cutter Integration in Mews Marketplace!News

We're thrilled to introduce the latest addition to our Marketplace - Vostio key cutter integration which is a direct cloud-to-cloud connection. While we have several key cutter integrations, each partner brings unique benefits. Explore the advantages of this new integration: 🌐 Cloud-to-Cloud Convenience: This integration simplifies setup without the need for additional downloads or Windows PCs. No need for the Mews Connector desktop application in this case. 📈 Enhanced Stability: This new integration reduces the risk of errors by 5%, reduced connectivity issues ensure smooth check-ins whether at the reception or on the Mews Kiosk 📥 Easier set up Without the need for additional software, you can set up and start using the integration in as little as 15 minutes! 🚀 Unlock Seamless Operations! For detailed steps and further information, visit our help article. 📧 Need Help? Contact support@mews.com for assistance. Explore other key cutter integrations that our Marketplace offers here.

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Webinar Reminder: Transforming Your F&B Operations with Mews POS!News

Dear Mews Community Members, This is your friendly reminder that our highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS," is just around the corner! 📅 Date: Wednesday, November 22 🕒 Time: 2:30 PM - 3:30 PM (CEST) Key Highlights: ✨ Maximize Revenue: Learn how to capture guest attention, streamline revenue management, and boost sales effortlessly. 📱 Seamless Mobile POS: Discover the power of a mobile point of sale platform that enhances the guest experience and improves operational efficiency. What to Expect: 🚀 Success Stories: Real-world examples of businesses that have transformed their operations with Mews POS. 🔄 Integrated Solutions: Explore how Mews POS integrates seamlessly to create a frictionless guest experience. Why Attend? Elevate your business efficiency, increase guest satisfaction, and position yourself at the forefront of industry innovation. 🔗 Register Here Don't miss this opportunity to reshape the future of your F&B ope

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Roundup - Buzzworthy UpdatesNews

Dear Mews Community, we are bringing you the weekly updates of what happened in the Community. 🌟 Elevate Your Property Operations: Mews University Live Sessions 📚 Embark on a specialized learning journey with Mews University's Live Sessions. Dive into the core of property management systems through two focused sessions: Reservations in Mews: Uncover the intricacies of our user-friendly dashboard, color-coded timeline, and reservation management. Billing & Rebates: Empower yourself in financial mastery, from interpreting the billing screen to managing invoices and payments. Ready to elevate your Mews proficiency? Enroll now. TIP OF THE WEEK: Updated Availability & Occupancy Report 📈 Exciting news! Enhancements to our Availability & Occupancy report: More Data at a Glance: A new Total column for key information. Improved Navigation: An intuitive interface for seamless analysis. Explore these enhancements: Read more. Blog: Elevating Hospitality Experiences 🚀 Delve into insights shapin

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Mews Milestone: 5,000 Customers worldwideNews

Exciting news, Mews Community! 🌟 We've hit a major milestone, surpassing 5,000 customers worldwide, marking almost 40% growth this year. 🌍 Global Impact: From boutique properties to international chains, Mews is building a diverse community of forward-thinking hospitality leaders. 📈 Impressive Growth: In the last nine months, our customer base has surged by a third, fueled by a $185 million Series C investment and seven strategic acquisitions. 🌟 Celebrating Our Customers: Thank you to all our partners, including Strawberry, edyn, Generator and The Social Hub, as well as leading innovative independent hotels including Airelles, Finn Lough, The Dylan Amsterdam and Good Hotel and more, for making this journey extraordinary. 🎉 Accolades and Achievements: Processing €3.5 billion in payments since January, Mews was crowned 'World's Best Hotel PMS Solutions Provider' at the 2023 World Travel Tech Awards. 👏 A Message from Our Leaders: Richard Valtr, Mews Founder, and Matt Welle, CEO, are

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marketa.oupicka
Mews Employee
coline.poussiere
Mews Employee
coline.poussiereMews Employee
published in Mews updates
TIP OF THE WEEK: The Updated Availability & Occupancy ReportNews

Dear Mews Community, We're thrilled to share a great enhancement to our Availability & Occupancy report, designed to make your data analysis even more seamless and insightful. 👁️ More Data at a Glance No more manual calculations! We've introduced a new Total column that instantly provides key information per space category, saving you time and effort. Now, in one comprehensive view, you can analyze: ✅ Average Occupancy Rate ✅ Average Price ✅ Total Number of Available Spaces, including adjustments 🔄 Improved Navigation We understand the importance of a user-friendly interface. That's why we've grouped filters and the full detail section for a more intuitive experience. Navigating through the report is now smoother than ever! Curious to explore these enhancements further? Dive into the details of the Availability & Occupancy report and discover the wealth of information it now provides. 🔗 Learn more about the Availability & Occupancy report ! Happy Analyzing! 🧐✨

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coline.poussiere
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: Mews Community HighlightsNews

Hello Mews Community! 👋 Welcome to our weekly overview, keeping you in the loop on the latest and greatest happenings in the Mews universe.🌌 1. Missed the New Mews Kiosk Webinar? Watch the Recording If you missed the new kiosk live webinar on 2nd November, you can watch the recording. The webinar covers updates since the release, live demos of the new feature, time-saving efficiencies for guests, and a Q&A session with Product Manager James Taylor. Access the recording here. 2. TIP OF THE WEEK: Streamlined Company Billing We've revamped company billing! Now, create dedicated company bills for organized billing. Choose between a proper company bill or a guest bill with the company attached. Read more here. 3. Exciting News: "Flexible Release Dates" Beta Next Week! Get ready for the beta of "Flexible Release Dates" next week! Say goodbye to rigid release dates and hello to efficient room inventory management. Boost revenue and strengthen partnerships. Have a look at the original post.

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Exciting News: "Flexible Release Dates" Coming Soon!News

Hello, amazing community members! 😎 We have a special announcement we can't wait to share. Get ready to be among the first to experience "Flexible Release Dates", as the beta version arrives next week! 📅 Say goodbye to rigid release dates and hello to a more efficient way of managing room inventory for travel agencies and corporate groups. This feature will unlock exciting opportunities, particularly for small and mid-market properties, allowing you to sell large volumes of inventory through flexible contracts. 🚀 Get ready to boost revenue, strengthen partnerships, and achieve greater success. Stay tuned for more updates and exclusive previews as we prepare for the official release of "Flexible Release Dates." Thank you for being part of our vibrant community, and we can't wait to embark on this journey together.

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marketa.oupicka
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
published in Mews updates
Missed the new Mews kiosk webinar? Watch the recordingWebinar

If you missed the new kiosk live webinar on 2nd November, don’t worry, you can watch the recording here where our Product Manager, @James.taylor covers: What’s happened since the release? (3m 50sec) the new feature in a live demo (5m 50sec) How kiosk delivers on time-saving efficiencies for your guests, with supporting statistics (20m 00sec) Q&A where our PM @James.taylor answered +30 questions around the new feature (31m 30sec) Read further below for FAQ’s that we weren’t able to get to as we ran out of time. How accurate would the ID scanner reservation search be? Does it scan just the last name? Using the find by ID option to find a reservation uses both the first and last names extracted from the ID to match against a reservation. Is it possible to use 1 kiosk to check-in at multiple different properties? For locations that have off-site front-office? Kiosk is configured to a single bookable service within one Mews property, as configured in Mews. It is not possible to configure on

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Sarah.Masterton-Brown
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: The Top Moments of the Week!News

Hello everyone, 🙋🏽 It's been a bustling week in our Mews Community 🌈 Here's a quick roundup of what went down: Mews Editable History Windows: We learned how to tinker with these windows to control past reservations more effectively. City Tax Changes: Get ready for city tax shifts coming in January. Don't procrastinate; take action now! Mews University's New Courses: No need to stick to one learning path; pick and choose courses that suit your needs. Smooth Onboarding Case Study: A story about how "boring and uneventful" can mean an exceptionally successful rollout. October Release Highlights: Get the scoop on all the great updates Mews rolled out in October. Deposit Flow Improvements: Beta alert! Changes to deposit handling are here to make your life easier. Centralizing Guest Info in Mews: Join the conversation to help revolutionize how guest profiles are managed. Mews Kiosk Webinar: We had a great webinar yesterday on the New Mews Kiosk, we are preparing an article and the recordi

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
October Release HighlightsNews

Hey there, community users! We've got some exciting updates for you: New Mews Kiosk 🛍️: Get ready to take your guest experience to the next level and boost your revenue. With the revamped Mews Kiosk, you can customize registration fields, upsell products, and even jazz up your brand representation with custom screensavers. Plus, enjoy smoother check-ins with automatic space reallocations. SMS Add-On 📲: Say goodbye to waiting times! Our SMS add-on in Mews Marketplace is here to make online check-ins a breeze. It's not just about saving time; it's also about increasing upsell opportunities. The result? A 20% boost in completed online check-ins. Segmentation Reporting 🔍: We've tidied up how segments are assigned for new reservations. You're in control, and segmentation reporting is now more consistent than ever. Enhanced Restrictions 🚫: Goodbye, unintentional changes! We've improved how restrictions work in Mews to keep things neat and clear. No more surprises. ResDiary Integration 🍽

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marketa.oupicka
Mews Employee
Sarah.Masterton-Brown
Mews Employee
Sarah.Masterton-BrownMews Employee
posted in Mews updates
TODAY: Don't miss the webinar on the new look KIOSK!

Don't miss today’s webinar on the new look KIOSK where you’ll hear from our product manager @James.taylor on it’s exciting new features. Sign up for the event here 👈 See you at 2pm CET today!

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Sarah.Masterton-Brown
Mews Employee
brenna.oneill
Mews Employee
brenna.oneillMews Employee
published in Mews updates
Don’t get ‘path-locked’: Unlock your learning with Mews University, one course at a timeTutorial

Have you ever wanted or needed to learn more about a specific feature of Mews, but it wasn’t included in your assigned learning path of Mews University? Here in the Global Education team, we do our best to make sure that the role-based learning paths in Mews University fit everyone. However, we also know that each property and role has its own unique needs. Previously, if you wanted to upskill or simply learn more about a particular Mews topic, you had to enroll in a full learning path just to find the specific content you were after. No more! We are happy to share that all of the courses included in our role-based learning paths are now also available as stand-alone courses in the catalogue . Not sure how to access the catalogue? It’s easy. Once you are logged in to Mews University, click on Catalogue in the top left of the screen. You can scroll through the catalogue to see what piques your interest or use the search function to find a course directly. Bonus: Through the catalogue, y

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brenna.oneill
Mews Employee
coline.poussiere
Mews Employee
coline.poussiereMews Employee
published in Mews updates
City Tax Changes: Early Warning and Your Next StepsNews

Hey there, Amazing Community! 🍀 As we near the end of the year, it's time to give you a friendly heads-up about some upcoming changes in city taxes that will go into effect on January 1st. But please note, these changes will vary by country, so make sure to check if they apply to your location. City Tax Changes: Don't Wait Until the Last Minute! ⏰ These changes might impact your property and reservations, so it's crucial not to leave them to the last minute. Our teams will need some time to process your requests. Here's what you need to know: Two Ways to Handle City Tax Changes: 1. Fixed City Tax: If your city has opted for a fixed city tax rate, get in touch with us at support@mews.com. We'll help you set up the new city tax rate, but we will need official documents to make it official. 2. City Tax as a Product: When you become aware of an upcoming change in your city's tax rate on a specific date, you have the opportunity to get ready and make adjustments using our dynamic pricing f

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coline.poussiere
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
posted in Mews updates
Cheers to Matthias: Mews Community's First Guru with 100+ Replies! 🎉

Huge shoutout to @MatthiasH from The Pand Hotel! You totally rocked it by reaching the Guru Rank in the Mews Community. You're the trailblazer, being the first to hit this milestone with over 100 replies – how cool is that! 😎 Your awesomeness is shining through 🌞, and your active participation has made the community an even better place. Keep on being amazing and keep those insights coming 🍀 Massive kudos to you! 🎉🙌🌟

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marketa.oupicka
Mews Employee
marketa.oupicka
Mews Employee
marketa.oupickaMews Employee
published in Mews updates
Weekly Community Overview: What transpired this week?News

Hello, Mews Community! 🖐 We're here to give you the lowdown on what went down this week in our Mews community. Let's dive into the highlights: 1. Mews Introduces Direct Expedia Connection: Exclusive Preview 🌟 Exciting news: Mews now has a direct connection with Expedia, offering seamless onboarding, real-time synchronization, and it's completely free! Read more here. 2. Boosting Digital Safety in Hospitality 🔑 Prioritize guest security with Two-Factor Authentication (2FA). It's a quick and effective way to safeguard your data. Have a look at this exciting article from one of our amazing solutions architects! 3. FAQs About Our SMS Package 📩 Because you asked, we decided to sum up your questions. Have a look at your queries about SMS Package, from languages to error messages, and more. 4. TIP OF THE WEEK: "Moving Bills" vs. "Moving Items" 📜 Clarifying the difference between "Move Item" and "Move Bill" for smoother billing. Read a clear explanation by our billing expert in this post.

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marketa.oupicka
Mews Employee
aylin.klinge
Mews Employee
aylin.klingeMews Employee
published in Mews updates
Mews Introduces Direct Expedia Connection: Exclusive PreviewNews

Hello, Mews community! 🖐 We're thrilled to share a sneak peek with you today before the official release tomorrow – Mews has built a direct connection with Expedia, and you're among the first to know! Seamless Onboarding Once you activate this connection, Mews will automatically fetch all your future Expedia reservations. No more manual entry during onboarding! Real-Time Synchronization Expedia sends new bookings, modifications, and cancellations to Mews in real time. It's even quicker than 30 seconds! No More Middlemen Our direct connection eliminates third-party delays, reducing the risk of overbookings. It's simple and efficient. Speedy Processing The connection is lightning-fast. Expedia sends us over new bookings, modifications and cancellations in real time, so the changes happen almost instantly. Manage Multiple Accounts Handling multiple Expedia accounts? No problem. Mews lets you connect them all, ideal for property groups and more. Access Child Companies You'll also gain acc

1150
aylin.klinge
Mews Employee
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