Insights & Inspiration

🌟 Exciting New Releases in July - Mews University Update! 🌟 Mews University Expanded Course Catalog: In July, Mews University introduced a range of new courses to enhance your property management skills! The eagerly awaited Company Billing Course was launched, simplifying billing by allowing company profiles to own bills. Additionally, users had the opportunity to explore User Management and Rate Management courses, as part of the new Mews Multi Property course. Enroll now to level up your expertise and stay ahead in the hospitality industry! ✅ Product Roadmap Webinar: On the 18th of July

Connecting to different integrations has become a natural transition from our old custom ways in the hospitality industry. We've moved from on-premise solutions to the cloud. ⛅This step involves constructing a tech stack capable of responding to your needs and even acting as a savior for your business. 💻🛡️At Mews, we've noticed the trends. Over the last couple of years, on average, Mewsers have gone from 4 integrations to almost 6 integrations per property. A testament to how the Mews Marketplace continues to grow over time, with over 650+ integrations today! Clearly, the ability to connect to almost any solution within a single click is having its intended effect. 💹Naturally, hotel operators strive to create the perfect environment in our hotels for both clients and colleagues. But how do you actually choose the ideal integrations that fit your specific operational needs?The first part will always be defining a budget that factors in what you are and are

Guess what, community people? The wait is over! Get ready to create your ultimate property portfolio with Mews Multi-Property and experience a whole new level of property management fun! ⚡Let's face it, handling multiple properties can be a real challenge. But fear not, because Mews Multi-Property is here to save the day! With this amazing tool, you can effortlessly manage all your properties and say goodbye to those time-consuming tasks. ⏰🚫So, what's in it for you? Well, let me break it down in a more exciting way:🍀 Get the full picture: Say hello to comprehensive overviews! With Mews Multi-Property, you'll have all the juicy details about your users, rates, and vouchers across your entire property empire.🍀 Master rate management: Become a rate management ninja! With the power of Mews Multi-Property, you can create, update, and delete rates for multiple properties all at once. 🍀 Improved voucher administra

Thank you to those who attended our Product Roadmap webinar with the Product team:@Aldair Borges @James.taylor @martin.kucera @Joanna Kozlowska @coudert.mathias  and to @Jason.Warnaar  for fielding a lot of questions around the content 💜 There was lots of great new features discussed in this session:  Working around staff shortages:Configure data you collect during online check-in Digitalizing the breakfast listEliminating financial inefficienciesCorrecting closed bills & invoices Correcting open bills Billing screen enhancements Guests pay early in online check-in Enhanced restriction

Hey Mews Community! Here's the latest scoop for this week: Mews University Update: 🌟 Company Billing Course is Live! 🌟 Good news! Company Billing is now rolling out to all Mews properties! It simplifies billing by letting company profiles own bills. And guess what? We've got a new Company Billing Course in Mews University! Enroll now to learn how to manage company bills like a pro! ✅ Onboarding Manager's Article: Overcoming the Fear of Your Software Migration -  Our Onboarding Manager has shared a fantastic article on tackling software migration fears. If you're moving to Mews or planning to, give it a read for some helpful tips! 🚲🛶

Last week, Skift published an extensive report on The State of Travel 2023. Don’t miss it! It reveals 250+ insights defining the state of travel today and the trends that will shape the future. Through their findings, they have declared that 2023 ‘’is the year that travel fully recovered’’. Would you agree?There are some really interesting highlights around:Which are the countries are lagging behind in making this full recovery. GDP is 20-30% higher than it was pre-pandemic while travel has only just recovered. This suggests that there is still potential for significant ‘catch up’ growth in travel in every region of the world. U.S. outbound travel spending is $2 billion above pre-pandemic levelsAnd where the opportunities are for hotels:Remote work boosts travel: The impact of remote work for business travellers - the majority reported that they have taken more shorter trips and/or travelled for a

Hello Community!Wow, what a busy week it has been, now its time for a community Weekly Roundup 🚀 Product Roadmap Webinar Recording is Ready! Thanks to our product managers and community members who joined. The recording is now available, please ask your questions in the thread. ❔ Insightful Article from our VP of Customer Support - check it out for our support experience plans. 👈 New Course on Mews University! Explore User Management and Rate Management courses. 💹 New Product Best Practice: Creating a Package with

Hello Mews Community members,Hope you're all doing great and enjoying the vacation season or getting ready to do so soon! As I approach my third month as the VP of Support at Mews, I wanted to give you an update on what we've been up to and how we plan to make your experience with us fast and effortless. In Mews Support, our North Star is to offer our customers a consistent and effortless support experience that not only meets their immediate needs but also drives adoption and retention. Your success is vital to us, and we're totally committed to delivering top-notch service in every interaction.Here's how we plan to deliver on this: As we move forward, our support strategy for the remainder of 2023 centers on essential foundational work divided into four primary areas.Customer Experience:Our primary focus is to ensure that every interaction you have with our Support team is positi

Hey there, community members! Here's your weekly roundup of what's been happening in our vibrant community: 🕺💃🏽 Product Webinar: Don't miss out! We have an exciting product webinar coming up on the 18th of July, where you can explore the latest features, enjoy demos, and ask questions directly to the Mews product team. Register now to secure your spot! 📅 Celebrating 6 Months Together: We're thrilled to announce that our community has reached a major milestone - 6 fantastic months together! 💗 A huge round of applause to each and every one of you for making this place truly amazing. We've had remarkable conversations, thought-provoking questions, and valuable contributions. Let's keep the awesomeness going! 😎

Hey there, incredible community members! 😎🤴🏼😍We're thrilled to announce that our community has reached a major milestone: 6 fantastic months together! This calls for a celebration and a big round of applause for each and every one of you. You've made this place truly amazing! 🍾🎉🎈Throughout these 6 months, we've had the privilege of witnessing some truly remarkable conversations, thought-provoking questions, and valuable contributions from all of you. Your dedication and support have transformed this community into a thriving hub of knowledge and collaboration. Thank you for making it what it is today! 💚Now, it's time to give a special shout-out to our top users who have consistently gone above and beyond to make this community shine:💎 @Mick  from YHA Australia: Mick, you're a superstar! Your awesome 1512 points and 58 replies have been invaluable in providing great answers and sharing your expertise. Kudos to you!

Hello, community! 😎 We're thrilled to share the latest updates and new features that have been released in June. These additions are designed to help you streamline operations, boost revenue, and provide an enhanced user experience. Let's dive into the details: 🏄 M

Hey there, 👋Don't miss your chance to talk with our experts 🤓On 29th of June, we’re holding a 75 minute webinar to share all the features, functionalities and the many ways Mews Multi-property will make managing multiple properties faster, easier and more secure. Have a burning question you’d like the team to answer in the Q&A? Submit your question in the thread below! Register for the webinar today. 

Hey everyone! 😎Great news! The recording of our highly anticipated Mews Multi Property webinar is now ready for you to view. 🎥🔥 If you missed the live session or want to rewatch it, simply click here.We'd also love to hear your feedback and thoughts on the webinar! Join the existing discussion thread and share your comments and questions there. Let's keep the conversation going! 💬🗨️Don't forget to spread the word and let others know about the recording too! 📢Happy watching and commenting! 🤓

What really matters for hospitality operators? It's safe to say that "first impressions" take the top spot on everyone's list. 🥇When it comes to providing accommodation, a series of time-sensitive events occur before the big "Grand Reveal" for both operators and guests. The moment when guests finally access their accommodation is significant and defines their experience. It's like a "home away from home" where they can securely store their belongings, enjoy private amenities, rest, and plan their local activities in a calm and safe space. 💤🏡This point in the guest journey is crucial and cannot be compromised. The consequences of getting it wrong are immeasurable and cannot be fully captured by data or metrics. 📈The unsung heroes of hospitality are undoubtedly our beloved housekeeping teams. Underestimating the value of a housekeeping team is a recipe for disaster. Operators who empower their housekeeping teams on personal and professional levels c

Recently, Mews announced it’s partnership with Saira Hospitality, the pioneers of pop-up hospitality schools, to address ongoing staffing shortages and revolutionize education in the industry.This collaboration aims to attract, train, and retain hospitality staff for Mews customers. The partnership involves the creation of five new hospitality schools worldwide, starting with London on July 10th 2023, and later Amsterdam, using Saira's innovative curriculum to develop a skilled workforce. We’re inviting our customers to join us and be part of this great initiative. Currently we’re looking to recruit London-based Mews customers to become hiring partners in this program. If you’re you’d like to know more about the program, either add a comment in the thread below, or add your details to

Hello, Mews Community! 👋The hospitality industry is rich with opportunities to learn, connect, and experience cutting-edge advancements. So far, 2023 has delivered some great industry events all around the globe. We've collated a list of must-attend conferences, exhibitions, and forums for the rest of the year. 📆If you're attending an event not mentioned here or have already registered for one of the listed events and would like to connect with fellow attendees, feel free to share your thoughts in this thread. It's a great opportunity to inform others and foster connections. 🤝EUROPE:HIC EveningCampVienna Vienna, Austria 19 June Amsterdam Boat Tour  sponsored by Mews Utrecht,

Check out the feature releases for May 2023 🚀: IMPROVEMENT:Add more context to tasks with images, quotes and more.Now, when you create or update a task in the Mews app or in Mews Operations, you can add more context for your team with the improved Task description field. - read more. Add notes to reservati