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🎉 Exciting news!We’re thrilled to announce the launch of the new certification for Property Administrators in Mews University! This certification is designed to recognize your expertise in using Mews and provide you with a verified digital credential to showcase your skills. 🎓 How It Works:If you complete the Property Administrator learning path, you'll be automatically enrolled in the certification exam. The certification exam consists of 25 questions. Once you pass the exam, you’ll earn a verified digital credential that can be shared on your social media profiles, including LinkedIn, to demonstrate your expertise. 💡 Why Get Certified?Boost your career: Stand out by showing your certified skills in using Mews. Share your success: Add your ce

Welcome to the Mews Customer Community! 👋We’re so glad you’re here—let’s get you settled in! What’s this community all about?The Mews Community is designed for everyone, whether you’re a new user or a seasoned pro. Your level of experience doesn’t matter—there’s a wealth of knowledge and expertise here just waiting for you to tap into. 💡This isn’t just another place to ask questions or a support desk. It’s a space to give and get help, share tips, and learn from each other’s experiences. The more you contribute, the more you’ll get back. Plus, acts of kindness and helpful contributions are recognised with points, badges, and some cool rewards along the way. ⭐See what our CEO, Matt Welle, has to say about the community...  The basic setup of our community is simple:CommunityExplore topics an

🎉 Exciting news!We’re thrilled to announce the launch of new certifications for Front Office Agents and Front Office Managers in Mews University! These certifications are designed to recognize your expertise in using Mews and provide you with a verified digital credential to showcase your skills. 🎓 How It Works:If you complete the Front Office Agent or Front Office Manager learning path, you'll be automatically enrolled in the certification exam. The certification exam consists of: 15 questions for Front Office Agents. 20 questions for Front Office Managers. Once you pass the exam, you’ll earn a verified digital credential that can be shared on your social media profiles, including LinkedIn, to demonstrate your expertise. 💡 Why Get Certified?

Hello, Mews Community!Today, we're diving into the use of Bundles, Modifiers, and Variants in your product setups, all designed to streamline the guest experience and enhance operational efficiency.When to use Bundles?Bundles are a great way to combine products into one and avoid confusion for your guests. A product bundle is a feature that includes multiple products or their variants into a package and treats them as one item in the cart or invoice.Example: daily menu, 3-courses menu, Sunday menuWhen to use Modifiers?Modifiers are used to make a distinction between the same item without creating new products or variants.You can use modifiers to:-             Make temperature variations (For example: cold or warm m

Hey Community,Want to learn how Mews Booking Engine can enhance your guests' online experience and provide them with the best possible stay options?Our brand-new course offer comprehensive learning on the key features, guiding you through the setup process, and sharing valuable best practices.The course is now available in the Mews University catalog for self-enrollment in the following languagesEnglish French German

Hi Mews Community, 😎Want to learn how how Mews Digital Key can make guest stays smoother and operations more efficient?Our brand-new course offer comprehensive learning on the key features, guiding you through the setup process, and sharing valuable best practices.The course is now available in the Mews University catalog for self-enrollment in the following languages:EnglishFrenchGerman

Hello Community, 🍀Want to learn how to stay informed and utilize Mews to its fullest potential?Our brand-new Make the most of Mews course provides you with everything you need to get clear answers to your questions and stay up-to-date with new features.Whether you recently switched from an old PMS (great choice!) or want to make the most of Mews, we've got you covered.The course is now available in the Mews University catalog for self-enrollment in the following languages:EnglishFrenc

We now have 3 tutorials available in Mews University to get you up to speed on protecting against phishing attacks and step-by-step guidance on enabling 2FA in your property:Access course here:  Two-Factor Authentication (English)Learn how to set up 2FA to avoid any disturbances and keep your account secure.Access course here:  Two-Factor Authentication for Admins (English)As an administrator, learn how to activate mandatory 2FA for your entire property. This will prompt all users to enter the 2FA setup process the next time they log in to Mews.Access course here: 

Dear Community,We want you to feel empowered to provide remarkable experiences to your guests. Sign Up Now for our live sessions ! 👈 What: Starting from July 30th, and every two weeks thereafter, our POS team will hold a 1-hour and 45-minute session to deepen your knowledge of our POS system setup, focusing on the setup part (Web Admin).Who: We strongly encourage every property in the onboarding phase to join once most of the MEWS University admin learning path is completed.When: July 30th at 10:00 AM CET (and every two weeks after this date).Where: To secure your spot, please sign up from your MEWS University account (Live Sessions tab).Why: In this interactive workshop, you will gain valuable insights, which will ultimatel

And the Mews Community Champion Award goes to….. 🥁At Unfold in May, we celebrated the great achievements from our Mews customers across multiple categories: Tech team of the year; Most innovative staff experience; Trailblazer award, Most innovative guest experience.All winners are announced here.Mews Community Champion Award The winner of the Mews Community Champion Award went to Mick Vazquez of YHA.Mick's dedication to the community is evident in his actions. He was one of the first to create a profile and start engaging with fellow hoteliers and technology professionals. His insights and contributions have been invaluable, enriching discussions and generating a culture of learning and growth here in this community.He shared, "The value of Mews Community is b

Mews Community just hit 2,000 members, and we couldn’t be more thrilled! It's incredible to see so many users supporting each other in making the most of Mews, but also giving feedback to help Mews grow and improve.  Some Interesting Facts About Mews CommunitySince its launch in early 2023, Mews Community has seen 4,500 posts and 3,500 replies across over 900 topics. ⭐ Here is what you love:🌸Beta Programs: Guess what was the most viewed content? You guessed it right, the Beta program group and topics is always on top and is a great way to get ahead and share feedback with our Product Team. 🚀 Check out the latest beta programs and sign up here. 🌸 Panel sessions: We've also curated a series of product webinars, live Q&A sessions, and recently launched our Community Panel Seri

The Vision Behind Mews Unwind:Aren’t things just a bit easier when you connect in person?  We’ve launched Mews Unwind, a series of in-person and informal events, and in doing so, we hope to create an environment and atmosphere to:Connect Communities Facilitate real-life (IRL) interactions Empower our customersWho Can Attend?Mews Unwind events are inclusive, welcoming all Mews customers.  We hope that by the end of each event, attendees will be inspired to continue their discussions here in the Mews Community. What to Expect at a Mews Unwind EventIntimate Gatherings: Each event is designed to be intimate, with approximately 25 customers in attendance.