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Can you resolve billing issues quickly and keep operations running smoothly?

 

Test your skills with our latest Try it activity: Rebate, Refund, and Generate a New Bill! You can choose the learning format that best suits your proficiency level:

  • Watch a video
  • Follow step-by-step instructions
  • Work independently with hints and feedback available throughout the exercise

Get started today!

 

 

 

Hello,

Great exercise!

However, if a bill is paid in full, we can only close it as a bill, not as an invoice. This might depend on system settings - possibly related to receivables tracking?

I’d also love to see a similar exercise that involves only an invoice, with no external payments, so we can use it for internal training purposes.

Additionally, it would be great to see more exercises covering scenarios like correcting the amount of a product, reissuing an invoice to a different company, and similar variations.


Hi,

 

i am just wondering why you are using the rebate function and not reeisue as open bill function.

This would then avoid a ghost refund/payment und breakfast could be easily canceled via items. No need to manage ghost refund/payments 

 

Best

Linus


Hi,

 

i am just wondering why you are using the rebate function and not reeisue as open bill function.

This would then avoid a ghost refund/payment und breakfast could be easily canceled via items. No need to manage ghost refund/payments 

 

Best

Linus

Hey,
Great input! I noticed this too - in the exercise, the "Reissue as open bill" option wasn't available.
Maybe this was intentional to give us a deeper understanding of how to process a rebate manually ?  


Hi,

 

i am just wondering why you are using the rebate function and not reeisue as open bill function.

This would then avoid a ghost refund/payment und breakfast could be easily canceled via items. No need to manage ghost refund/payments 

 

Best

Linus

Hey,
Great input! I noticed this too - in the exercise, the "Reissue as open bill" option wasn't available.
Maybe this was intentional to give us a deeper understanding of how to process a rebate manually ?  

Hey, 

yes that could be true. In our properties we do not use rebate itself as there are other options that usually fit better like changing billing details or reissue as open bill. We did had soe issues with our accounting team and front office staff using rebate itself. 

But this may be depending on the operations, SOPS and properties.

 

So would be best if Mews does include all rebate options and give recommondations which to use for each reason. 

 

Best


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