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Welcome. This section is a guide to get you on your way with Mews and this community

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MarieBoulangerMews Employee

posted in Onboarding

Accounting categories

Hello Mews Community! 🤠 Using accounting categories, you can easily organize and track your property's products, revenue, and payments. Once you've set them up, your accounting team can make good use of these categories to keep tabs on your income and expenses 💻💳Remember, the accounting categories are different from your actual products. They simply help you link your products to specific categories for better organization 📁📂. So, let's say you have a shop on your property. You can link all the items to the 'shop 🛒' accounting category. When you check your accounting report and expand that category, voila! You'll see all the products linked to it, giving you a nice breakdown of your revenue. Oh, and don't worry, it'll even show the revenue divided by VAT rates.🤓 To create an accounting category you can follow this guide from the help center ❔If you are working with an accounting software, you will have to fill in the ledger account code. You have the option to have multiple acco

Sarah.Masterton-BrownCommunity Manager

posted in About Mews Community

Looking to translate posts in this community? Here's how...

We're fortunate to have members from diverse corners of the world, creating a vibrant and multi-lingual environment. 🌍 While the community itself doesn't currently have built-in translation capabilities, fear not! There's a nifty solution using Google Translate.No matter which browser you use, you can easily download the Google Translate browser extension. Just search for "Google Translate extension" for your specific browser and follow the simple download process. Once installed, you can configure the extension to translate text on-demand or automatically translate entire pages not in your selected language, all from your browser settings.This community is predominantly English language. But when it comes to replying to a thread in another language, the choice is yours! You can respond in your own language or utilize Google Translate to help you translate your message on the fly as you type.We're powered by Gainsight, and we're excited to share that multi-lingual functionality is on

Sarah.Masterton-BrownCommunity Manager

posted in About Mews Community

A community thank you

I wanted to give a special community shout-out to our superstar community member @Mick for being the first to hit an amazing 1,000 community points - what a milestone. 🙌🏻You’ve probably seen Mick around here lending a helping hand, and perhaps he’s commented on one of your posts. So, on behalf of all of us at Mews and in this community, thank you Mick for sharing your experience and knowledge and making this community a great place to be part of. 💛

Sarah.Masterton-BrownCommunity Manager

published in About Mews Community

Completing your profileCommunity

Hello. Well done on getting registered in the community. Hopefully the process was quick and easy?Step 1 of your community journey is having a completed profile so that others know who you are, and you can get to know others too, and what kind of opportunities could you help with.Here’s what you need to do:A recent profile picture of yourself: having a face against a username gives that extra human validation and will encourage others to respond to you.About Me: It doesn’t need to be long, just a couple of points. Tell us about your skills, experience, hobbies, anything that adds to your current role and personality, Feel free to share your social profiles too.Property: It’s good for others to know what type of property you work for. You can even add a link to your website here.Location: It’s key to understand which part of the world you are from, timezone, etc. Signature: Something fun - if you have a catch phrase or would like to add your property or linkedin link here, feel free. It

Sarah.Masterton-BrownCommunity Manager

posted in About Mews Community

Weekly member update!

Welcome to all our new members:@Johanna AMSELLEM @SarahSCP @Pedro Lapa @Bella @andreas @Sabrina @Lauriane Genestout - it’s great to have you here.@Mick great job in reaching the top spot again. 🤴 We’re in awe of your product knowledge and willingness to help out@MatthiasH and @Eric Kröll also top of the leaderboard this week. Nice work 💪We have a new feedback post and I would love to get your thoughts this community - what’s working well and where we’re not hitting the mark. Thanks 🙏

Sarah.Masterton-BrownCommunity Manager

published in About Mews Community

We'd love to hear what you think of this new community...community

Hey Everyone,👋This community has now been live for a couple of weeks. We hope that you’re enjoying the connections you’ve been making.We’d love to hear your feedback on how we’re doing so far - even if it’s just a few words.But if you do have a couple of minutes, here’s some inspiration on what would be useful feedback for us:What are you enjoying about this community? What isn’t working so well? What aren’t we doing / would you like to see more of? What community content would you benefit from i.e. discussion topics, industry news, product updates, customer case studies?Our wish is to deliver the greatest value to our customers via this community so thank you in advance for your thoughts. 🌈The Community Team

Sarah.Masterton-BrownCommunity Manager

posted in About Mews Community

Community tips: Marking an answer as Best Answer

You might have noticed there is a Best Answer option at the bottom of all questions. I’m here to explain what this does and why it helps 🙂Clicking best answer means that out of several responses you may receive on your question, one comment will have the most relevant solution. Marking that answer as the best one will help others that are looking for a solution to the same question find the most obvious answer more easily.Not only that, you receive points when you select a best answer to your question. ⭐ And if someone marks your answer as a best answer to their question, you get double the points! 💪 Sometimes an answer is marked as best answer when it hasn’t solved the problem. Some areas of Mews may not work as designed, or is on the roadmap for improvement or is experiencing a bug. The best answer here would be to either raise a support ticket or create or vote on a feature request. While this isn’t technically solving the issue, it’ll remove the question from the Help Others sect

Sarah.Masterton-BrownCommunity Manager

posted in About Mews Community

Announcing this week's community top performers

To close the week off, I wanted to give a special mention to a handful of our community members who have been doing a great job in getting involved in discussions and helping to answer questions.@Mariusz Siwkowski - congrats for your new rank of contributor and for achieving most likes of the week! 🤴Good work for making the new rank of Helper @Georg Gaag @Simone @SabineSchr @barb00sa and special mention to @Mick for being our Senior Helper and being pretty much all over it! 🐶It’s great to see your involvement here and I look forward to this list of names get longer as we grow 🤗

DamienJanssensHelper

posted in About Mews Community

Hello everyone,I’m thrilled because this is my first post on the Mews Community !At Mercure Roeselare we are seriously considering making a switch of POS in the next months. We are currently using Lightspeed L series but I’m not happy about the mapping nor the QR ordering possibilities . As an alternative we are of course looking into Mews POS.Does someone here have some experience with it already and could give me some feedback ?Thanks in advance

Sarah.Masterton-BrownCommunity Manager

published in About Mews Community

How to use this community: FAQsCommunity

Using the community – here’s what there is to know 👇:I’m new here. Where do I start?I’m glad you asked. Update your profile first. Everyone likes to know who they are speaking to and...fun fact alert...by adding more information to your profile, you are more likely to receive better and quicker replies from other Mewsers.Start with your profile picture, (did you know posts with a profile pic actually get 2x as many responses?!) Add some info in About Me Identify your role, company and location etc.Now head to the How to use this community - best practice article which explains some standard practices so everything runs smoothly around here. Who is this community for?Anyone who comes across Mews in their working week, whether at the front-desk or in the CEO’s office, at a boutique hotel or global chain, based anywhere from Scotland to Timbuktu. Everyone is very welcome here, to ask questions, start discussions, and give feedback. We are all equal when we need help and we’ve all had to

Sarah.Masterton-BrownCommunity Manager

published in About Mews Community

How to use this community: best practiceCommunity

We encourage you to use this community to share what you’re working on, ask and answer questions, and give and ask for feedback 💬. We want this community to be a happy and welcoming place 🌞 for everyone and to help us with that, here are some guidelines to follow when it comes to using this community:😊 Be open and inclusive. Everyone here is valued, we are professional, we are all human, and we are special because we have such a diverse community. With that in mind, don’t post anything that a reasonable person would consider offensive and treat others with dignity, kindness and respect.💪 Support each other. Be welcoming and supportive of others. If you have feedback for the Mews team, that’s great, we just ask that you make it constructive. Having a collaborative mindset and being ready to take part will add value to everyone here. This community is fully moderated so if a discussion is seen to fall outside this community code, appropriate steps will be taken.👬 It is a public foru

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