Welcome

Are you passionate about creating custom integrations for your property? Do you want to discover how others are using the API to boost their hotel operations?Welcome to the Mews API Hub – the ultimate destination for hoteliers, developers, and tech enthusiasts to collaborate, learn, and innovate together! Learn from Each Other: Share your experiences, ask questions, and exchange knowledge with industry peers.   Raise Challenges: Bring your toughest challenges to the table and find creative solutions together. Share Tips: Discover and share tips and tricks to make the most out of the Mews API.Don't miss out on the opportunity to be part of a vibrant community that supports and uplifts each other. Whether you're a seasoned expert or just getting started, there's something for everyone at the Mews API Hub.👉 Join Us Today!Connect, collaborate, and elevate your property’s operations with the power of the Mews API Hub. Click the link to become a member and start your journey with us!

Faites-vous partie de la communauté Hotello en train de passer à Mews ? Rejoignez-nous dans notre groupe dédié pour faciliter votre transition et tirer le meilleur parti de votre expérience Mews !Connectez-vous avec d'autres utilisateurs de Hotello, posez des questions, partagez des idées et soutenez-vous mutuellement alors que nous naviguons ensemble dans cette excitante aventure. Cliquez sur le lien ci-dessous pour rejoindre :👉 Groupe Transition de Hotello à MewsÀ bientôt !

Embark on a journey with us as we launch the Mews Community Unwind series.🎉 Join us for the first-ever Mews Unwind event in Amsterdam!Date: Tuesday, May 28th, 2024Time: 5:00pm - 8:00pm CETLocation: Club Room, TNW City, Singel 542, 1017 AZ AmsterdamJoin us for an evening of connection, laughter, and celebration by securing your spot with an RSVP.This event is all about fostering genuine connections within the vibrant Mews Community. We can't wait to see you there! 🚀   

Embark on an extraordinary journey with Mews Community as we introduce Mews Community Unwind – a traveling event series designed to connect with you, our valued customers, in smaller, more personal settings across key locations.But before we hit the road, we're launching with a bang in Amsterdam!Join us for the inaugural Mews Unwind event – a prelude to Mews Unfold – where we'll gather for an evening of connection, laughter, and celebration.🎉📆 Date: Tuesday, 28 May 2024⏰ Time: 5:00pm - 8:00pm CET📍 Location: Club Room, TNW City, Singel 542, 1017 AZ Amsterdam RSVP for Mews Unwind and be part of this heartfelt celebration. This isn't about sales pitches – it's about forging meaningful connections and unwinding with the vibrant Mews Community.

Mark your calendars! On May 14, Mews University is getting a major makeover. Get ready for a new look and a smoother learning journey. Read on for a sneak peek at what’s in store and how these improvements will benefit you. What's changing? 🌟Our upcoming Mews University upgrade will introduce new features and improvements to make your learning experience even better. UX improvements: More intuitive and user-friendly platform  Learn in your language: View content in your preferred language, including English, French, German, Spanish, or Dutch  Easier management: Line managers can plan and manage learning of their direct reports  And many more 🎉 Platform access updates 🔑 With our platform upgrade, accessing Mews University will look slightly different. We're simplifying the login process to guarantee a smooth experience for everyone.On launch day (May 14), you'll get an email with your new platform login instructions. Simply follow the steps in the email to access the new Mews Univers

Are you ready to join our exclusive pilot program where you will have the opportunity to shape the evolution of user training directly within the Mews app? If you are eager to form part of this exclusive group, please complete this survey and let's pioneer together!The Mews University team is always looking to innovate and help customers like yourself make sure employees are trained effectively and they are confident to jump in and use Mews in their daily operations.That's why we are piloting a new way for users to get up and running with Mews in a more agile way - directly in-app!Our pilot program will take users through some of the most essential tasks for their day-to-day within your property's Mews demo environment. This will allow them to get hands-on and learn by doing, without the risk of making any errors to live customer data.Are you ready to help us pilot this new experience? Fill out the survey and a member of our team will reach out to you. 

Dear Mews Community,As we mark our first-year milestone 🎂, we're grateful for the incredible journey with inspiring conversations and unwavering support. @richard.valtr, our founder, and @matthijswelle  share with us their thoughts on this remarkable journey… We want to spotlight our exceptional members who have made a real difference: ⭐@mauritsbots  @Mick  @smehia  @Linus.Bihn  @barb00sa  @j.spiess  @Sanne  @marc agilotel  @ClaudiaM.  What makes them great? Sharing their thoughts and ideas on ways that Mews can make a bigger impact in the industry, and their help when others ask questions. We have a wealth of knowledge among us and it’s a privilege to have you there to share yours. Thank you.  So, here’s a recap of things we’ve achieved through this community in 1 year 🚀:Increased visibility and accessibility of beta programs for you to access pre-release features. We’ve connected you to our Product Team through this forum to share your feedback and ask questions  Created some inspi

Hello Mews Community, Do you want to learn how Mews Kiosk can help decrease manual front-office tasks and increase revenue through upsells and automatic early check-in fees? 💰 Our brand-new Mews Kiosk course offers comprehensive learning on the key features of Mews Kiosk, guiding you through the setup process, and sharing valuable best practices. 🌟The Mews Kiosk course is now available in the Mews University catalog for self-enrollment in English. Click here to start your interactive learning, or log in to Mews University here. 🧑‍🎓 Did you miss the new Mews Kiosk webinar? Watch the recording here. You can also find more information about Mews Kiosk in this release note too. 😎 Happy learning! 🤓

In the fast-paced world of hospitality, keeping up is the name of the game. And right in the middle of all this action, there's Mews University – a treasure trove of knowledge waiting to be uncovered. But what's surprising is that despite all the buzz and updates from the Global Education team, some places are still missing out on this golden opportunity.  Learning for Everyone 🌟Mews University isn't your run-of-the-mill school. It's designed with Mews users in mind, making learning a piece of cake. With new courses gradually added, it's puzzling that some places are missing the memo. 📖Courses Tailored Just for You 🎯At the core of Mews University's power is its tailored approach to education. Offering a diverse array of courses, each designed for specific roles within the hospitality realm, it's essential to highlight some examples:Reservations & Revenue Manager: Master rate management, agency creation, and reporting insights for strategic decision-making. General Manager: Navig

Hey there Community, 😎Great news, the Mews Multi-property courses are Live now! 🚀Following our product launch and webinar on Mews Multi-Property we are introducing The Mews University Multi-Property courses that are now available in the Mews University catalog for self-enrollment in English. ⚡Mews Multi-Property: User Management 🏫👨👩👧👦You'll learn to set up your portfolio and understand what the difference is between users and roles. In addition, you'll set up and customize users and roles.Mews Multi-Property: Rate Management 🏢💰You’ll learn to set up your portfolio and how to add, edit, delete, and manage rates and vouchers. In addition, you'll learn how to download and import the portfolio rate template. Start your interactive learning about User and Rate management functionalities by clicking on the links above or logging in to Mews University here For more information, please check our release note 👈We hope you enjoy the courses and give us feedback! Happy learning! 🤓

As mentioned a few weeks ago in this conversation, Mews is gradually rolling out company billing to all Mews properties! 🌟 Company Billing simplifies the billing process by allowing company profiles to own bills and removing the burden of managing paymaster accounts. 📜 To help you master this new feature, we have created a new Company Billing Course for you! This Mews University Course is now available in the Mews University catalog for self-enrollment in English (German, French, and Spanish versions coming up in the following weeks). ⏰ This course will give you the knowledge to create and manage company bills with our new Company Billing features. ✅ We also have a couple of useful Help Center articles you can take advantage of: 🤓  Company billing FAQs How to create and manage company bills How to add, change or remove company details from a customer bill Understanding company profiles Create, modify or delete a company profile  If you want to learn more about Company Billin

Back in January this year, we launched this community with one main goal in mind: to connect our customers with each other to share ideas, best practice, experiences and have a place to ask questions and get support from your peers. (or was that 5 goals?!)To give you a better idea as to why it’s important to be involved in this forum, here’s some inspirational thoughts and actions you can take to get the most value out of this community: Connecting with Peers and Sharing Best Practices. Why?Everyone uses Mews in different ways and it’s good to be able to get input from other customers to find out if there is a better report or configuration for a particular solution, for example. Take a look at some of the great conversations already happening around best practice:Guest communication software that lets you text message guestsEmail template customisation: Are you getting the most out of them?Getting help with your questions.In this forum, no question is a stupid question. We’re here to

Hello. Well done on getting registered in the community. Hopefully the process was quick and easy?Step 1 of your community journey is having a completed profile so that others know who you are, and you can get to know others too, and what kind of opportunities could you help with.Here’s what you need to do:A recent profile picture of yourself: having a face against a username gives that extra human validation and will encourage others to respond to you.About Me: It doesn’t need to be long, just a couple of points. Tell us about your skills, experience, hobbies, anything that adds to your current role and personality, Feel free to share your social profiles too.Property: It’s good for others to know what type of property you work for. You can even add a link to your website here.Location: It’s key to understand which part of the world you are from, timezone, etc. Signature: Something fun - if you have a catch phrase or would like to add your property or linkedin link here, feel free. It

Hey Everyone,👋This community has now been live for a couple of weeks. We hope that you’re enjoying the connections you’ve been making.We’d love to hear your feedback on how we’re doing so far - even if it’s just a few words.But if you do have a couple of minutes, here’s some inspiration on what would be useful feedback for us:What are you enjoying about this community? What isn’t working so well? What aren’t we doing / would you like to see more of? What community content would you benefit from i.e. discussion topics, industry news, product updates, customer case studies?Our wish is to deliver the greatest value to our customers via this community so thank you in advance for your thoughts. 🌈The Community Team