Mews University

🌟 Unlock smoother guest journeys and more efficient operations with our refreshed Digital Key course! Whether you’re using Bluetooth keys or the new Wallet-based keys, this updated training will guide you through everything you need to know - from expert tips and best practices to setup and configuration, helping you elevate every aspect of the guest experience. 👥 Who’s it for?Front Office teams: Learn how Digital Key works, how guests can set it up, and discover practical ways to make every interaction seamless. Property Administrators: Get step-by-step guidance on configuring Digital Key in Mews Operations to deliver a flawless guest experience. 👉 Start learning today! Translations coming soon.

Introducing the Mews Events learning path in Mews University! ✨ This course takes you through everything you need to know to use Mews Events - from initial setup and configuration, to managing quotes and billing – in combination with Mews PMS. 🎓 Start learning today! Soon available in German, French, and Dutch. 

Managing products across multiple properties just got a whole lot easier! 🚀With Mews Multi-Property, you can now create and manage central products directly from your account - saving you time and keeping your product list consistent. 🎓 Check out our latest course in Mews University to learn how to:  Create central products from the Products page.  Assign and configure central products across multiple properties in one go. Translations coming soon. 

 We’ve just launched a brand new Guest communication: Emails course on Mews University🎓. This course is designed to help you get even more out of email templates and the intuitive email editor, so you can communicate with guests more effectively without slowing down your operations. 💪 The course walks you through:the essentials such as editing basics key information about the setup of the templates advanced features such as merge tags and conditions adding translations🚀Start your journey with guest emails now! (Soon available in Spanish, French, German and Dutch) 

Can you resolve billing issues quickly and keep operations running smoothly? Test your skills with our latest Try it activity: Rebate, Refund, and Generate a New Bill! You can choose the learning format that best suits your proficiency level:Watch a video Follow step-by-step instructions Work independently with hints and feedback available throughout the exerciseGet started today!   

This space is packed with training, ideal for busy individuals. Here’s what you’ll find in Microlearning  and why you’ll enjoy it:⏱️Quick learning: Short, easy to digest modules focused on one topic at a time 🏋️Try it activities: Hands-on tasks where you learn by doing. 🎞️ Video-based training: Coming soon!📚 Explore Microlearning now!

Want to see how effortless managing reservations can be? With our latest Try it activity, you’ll get hands-on practice creating bookings right from your timeline. 📅✨Pick the perfect room 🛏️, choose dates 🗓️, add guest details 👤, and discover just how smooth the process is. Give it a try and take your reservation game to the next level!🚀Follow this link. Translations coming soon!

Are you a property administrator curious about your property's security features or the strength of your current security measures in Mews? 🔍If so, our new microlearning course will guide you through the essential features of the Security Overview screen, your go-to control panel for digital security in Mews. 🔐✨ Learn how Mews rates your current security level and enhance security through tailored, practical tips.⚙️ Enable security features such as trusted device authorization and single sign-on (SSO).Let's dive in and make your property safer! 🚀Follow this link. Translations coming soon!

Unlock the power of billing automations in Mews!⚡Whether you’re an admin 🛠️🔒 or front desk staff 🛎️😊, our new course has tailored tips, videos, and hands-on activities to boost efficiency ✨, accuracy ✔️, and guest satisfaction 🛌. Start learning by selecting this link! 🚀 Translations coming soon!

Can anyone please help direct me into learning more about how to set up the rooms and its prices for our property? If anyone can send links from mews university or any forums that relate to that topic, please send them my way. Thank you!

We’re excited to introduce a brand-new course in Mews University: The Text Messaging Package. 🚀  📲 What is the Text Messaging Package? This powerful add-on allows you to send guests automated text message reminders for online check-ins. Looking to increase online check-ins and boost upsell opportunities? The Text Messaging Package might be just what you need!  🎓 What will you learn?In this short course, you’ll learn how to:  Subscribe to the Text Messaging Package.  Configure the add-on settings and text messaging.  Access the Text message queue and understand the status of the text messages.   👉 Ready to get started? Click here to enroll now, or search for the course in Mews University. Currently available in English - translations coming soon! 🌍 Happy learning! 🎉 

We are excited to announce the launch of our latest course: 'Managing Group Bookings'! 🎉The course includes lots of practical activities and helpful tips.💡 It covers the following topics:how to find group details in Mews making changes to groups changing reservations within groups billing and payments for groups.The course is available for self-enrollment in the Mews University catalog (translations coming soon!). Simply follow this link or use the search function.Get ready to master group bookings and take your skills to the next level! Happy learning! 👩‍💻

Exciting news! 🎉 Based on your valuable feedback, we’ve updated our Front Office Agent and Front Office Manager learning paths to make your learning experience more engaging, practical, and effective.  ✨ What’s New?  A refreshed look with up-to-date branding  More interactive elements so you can practice as you learn  Knowledge checks and quizzes to reinforce key concepts  A structured format with clear sections for a smoother learning flow  Only the most relevant modules - focus on what truly matters!  We’re confident these key improvements will make gaining confidence with Mews easier and more intuitive than ever. 🚀  👉 Ready to dive in?  Log in now and explore the new experience: Front Office Agent Learning Path: English – French – German – Spanish – Dutch Front Office Manager Learning Path: English – French – German – Spanish – Dutch 💡 Revisit and rate We encourage users who have completed the path in the past to revisit it and enjoy the upgraded learner experience. Your

We have published a new bite-sized course in Mews University all about Trusted Device Authorization - a key security feature that helps you stay protected by ensuring only approved devices can access Mews accounts. 🧑‍🎓 Want to learn more?Access the course and learn how to enable Trusted Device Authorization and manage their trusted devices. 🌎 LanguagesThe course is available for self-enrollment in English - French - German - Spanish - Dutch. Stay safe, and happy learning! 🚀

Hi, With it being low season, I would like to refresh my Mews knowledge - in depth.Any courses you can recommend? Just the Mews University? ...

Hi Mews Community, Great news: there’s a brand new course live on Mews University: the Mews Guest Portal. ✨ ℹ️ What’s in the courseThis course is packed with everything you need to know about the guest portal. You’ll explore its key features, follow a step-by-step guide to setting it up, and get pro tips to help you make the most of it - including how to boost revenue and guest satisfaction. 🌎 LanguagesThe course is now available for self enrollment in English - French - German - Spanish - Dutch. 👉 Click the links to start your interactive learning journey, or log in to Mews University here. Happy learning! 🚀

Is there a way to have an overview what courses your team members has finished and what their progress is and also assign members to courses? Kind of an university team admin?

I need to check the status of some team members trainings and I can only see a few of them, has anyone else experienced this or know how to find the rest? Thanks :)