If you're starting with Mews, get ahead with helpful guides, best practices and discussions.
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Introduction: Streamlining Reservation Imports 🌟Importing future reservations into Mews can be intimidating, especially for newcomers. Fear not, for we are here to guide you through the process step by step. This comprehensive guide offers clear and concise advice, making reservation imports a breeze, even for beginners. 🤓Step 1: Starting with a Clean SlateAccess your property's Settings. In the upper-right corner, click the user icon next to the question mark. Find and click "Download," then select "Download empty template.” This empty reservation template is now ready for your data.Step 2: Prioritize Essential InformationPay attention to mandatory fields marked with asterisks:Enter at least the guest's last name. Include their email address whenever possible. Did you know that hovering over column names reveals useful tips for data input? For instance, the "Title" field is optional, but if you choose to fill it, stick to "Mister," "Miss," or "Misses." The "sex" field will be p
Are you ready to transform your hotel operations, drive revenue growth, and elevate the guest experience to new heights? The Mews Marketplace is your gateway to achieving these goals, offering a wide range of apps and integrations designed to enhance your hotel's performance and guest satisfaction. In this all-encompassing guide, we'll delve deep into the world of Marketplace integrations. From understanding the distinctions between integration types to offering basic instructions, we'll equip you with the knowledge and tools needed to navigate the Mews Marketplace with confidence. Here's a glimpse of what we'll cover: Connection Types: We’ll go over the two types of Integrations (Purchasable vs. Connectable) in the Mews Marketplace. Integration Types: A brief explanation of the different types of Integrations Mews has to offer. For example, Revenue Management Systems or Facility Management Systems. Setup Types: The different types of Setups that you might need to go through from
Most of the accounting integrations that Mews has to offer in our Mews Marketplace are generally built and managed by our tech partner, Omniboost. Their aim is to simply facilitate the connection. They do not manage the setup on either the Mews or the accounting side of things. They merely help to maintain the bridge between the two.This article aims to shed some light on the process of setup. STEP 1: Initiating the setupIn order to kick off the process, follow these simple steps Head to the Mews Marketplace and search for your desired integration. Before clicking “Connect” ensure that the accountant or person who’ll be undertaking the accounting setup is the one who adds the Integration via the Mews Marketplace. Once the integration is added, the Omniboost team will be notified and will reach out to the person who initiated the setup. STEP 2: Accounting Category SetupBefore the Omniboost Team can commence building the Accounting Integration for your property, the Accounting Cat
🚀 Best Tricks to Use Mews like a Pro! 🏨If you're a user of Mews, you're already aware of its immense potential to revolutionize the way you manage your property. But are you truly harnessing its full capabilities? In this comprehensive guide, we're about to take you on a journey through the best tricks to use Mews like a pro, elevating your operational prowess and delivering an unparalleled guest experience. 🌟Schedule Export Email 📊 Mews' "Schedule Export Email" feature enables you to effortlessly manage your reporting tasks. By setting up automated exports of essential data, you can wave goodbye to manual retrieval. This feature is time-saving and ensures that you receive crucial reports directly in your inbox without any manual intervention. Whether it's occupancy reports for your revenue meetings or product order summaries for your team, scheduled export emails keep you informed without the hassle. With this powerful tool at your disposal, you can focus on strategic decision-mak
Change is an inevitable part of life, and in the dynamic world of technology, it is particularly dominant. When it comes to the software you use as the heart of your business, the fear of change can often arise, and it’s understandable. You may have invested time and resources in adopting a particular software that you have been using for years, and the prospect of changes being introduced can be daunting. However, with the right approach and support from the Mews Onboarding team, you can confidently navigate through the changes, ensuring a seamless and successful transition for your team, and maximizing the value of your PMS. ✅ Understanding the Fear of Change: Change can trigger various emotions, including fear, anxiety, and resistance. The fear of change typically stems from the following concerns: Disruption of your Operations: Change can disrupt established workflows and processes, leading to concerns around productivity losses and inefficiencies. Customer Complaints: It might
Hello everyone,It happened now a few times that I was in contact with hotels, that were not sure about how they would like to set up their rate structure, what rates to offer and how to define cancellation policies etc.Thus, I thought it would be nice to ask the community about what it is that is important for you, when developing a new rate structure?What are rates, where you think that they are a must-have?To me I often see the following rates:Flexible Rates (with free cancellation) Automatic payment only at the beginning of the stay Non-Refundable Rates (with no cancellation possible) Automatic payment at confirmation of the stay And sometimes special/cheaper rates that can only be booked if I stay for a specific amount of nights When I would create this rate structure, I personally would try to work as much as possible with derived rates. Thus, using one rate as the base rate for all the other rates.By doing this, I can eliminate the manual work of amending rates, and only need t
Hello Mews Community! 🤠 Using accounting categories, you can easily organize and track your property's products, revenue, and payments. Once you've set them up, your accounting team can make good use of these categories to keep tabs on your income and expenses 💻💳Remember, the accounting categories are different from your actual products. They simply help you link your products to specific categories for better organization 📁📂. So, let's say you have a shop on your property. You can link all the items to the 'shop 🛒' accounting category. When you check your accounting report and expand that category, voila! You'll see all the products linked to it, giving you a nice breakdown of your revenue. Oh, and don't worry, it'll even show the revenue divided by VAT rates.🤓 To create an accounting category you can follow this guide from the help center ❔If you are working with an accounting software, you will have to fill in the ledger account code. You have the option to have multiple acco
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