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Can not get the Onboarding Wizard to show in Brave or Firefox


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Hello!

I am a new Mewser and would love som guiding now when I can not get the Onboarding Wizard to show. I am using VPN but tried everything from taking this away to allowing third party cookies but it just does not show. I dont like to take these away ofcourse when I want to make as much safetymoves online as possible.

Any guidence on how to get the Onboarding Wizard showing in a safe way?

Best regards,

Arpan

Best answer by Arpan

So, when I finished the University courses Basic and Property admin the wizard showed for me. A bit funny no one knew (or thought about) that :p Lot of hustle but yah, happy to have wind in our sails. Looks like a cool system

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jessica.becker
Mews Employee
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Hi ​@Arpan

if the Onboarding Wizard is not visible, please try the following:

  • allow cookies on your Mews profile
  • stop ad blocking software on your browser
  • try a different browser as company security settings may prevent the Wizard from opening

If the above does not work, please contact our team at digitalonboarding@mews.com. Thank you! đŸ™‚


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  • Apprentice
  • April 23, 2025

Hello Jessica! I appriciate your guidance. I have tried this + with one more browser and It just does not show. I have sent you an email and hope we can connect so we can solve it with shared screen or something. 

Cheers, Arpan


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  • Apprentice
  • April 26, 2025

So, when I finished the University courses Basic and Property admin the wizard showed for me. A bit funny no one knew (or thought about) that :p Lot of hustle but yah, happy to have wind in our sails. Looks like a cool system


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