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Hi, 

When assigning spaces to housekeeping, we need to know if it is a stayover or a departure. Is this possible ?

Hello @Camilla.Evelyn 

 

Yes indeed either when clicking on the space status donut on the dashboard or on the phone app or by filtering accordingly

 

As you can see on the picture here below you can clearly observe the number of nights remaining for the stayover reservations

 

The line in the middle indicates the theoretical maximum check-out time if a departure is scheduled for the reservation

 

On the Mews phone app, it is clearly mentionned “stayover” (see picture below)

 

For the filters to choose from you go on the room status donut and then simply choose from the list

 

Once you have what you need you can even create a custom link https://help.mews.com/s/article/create-modify-or-delete-a-custom-link?language=en_US

 

Hope it helps a little

 

Regards

 

Stephane


Thank you @smehia :)

 

My issue is when click to chosse spaces for the assignee, then it only shows the room number, not the status (stayover or departing)

 

So then i have to first use the fílter Stayover and choose rooms and then change the filter to departed/departing and choose rooms again. It would be easier with the staus shown next to the room :)

 

 


Indeed, if you do the room assignment via the phone app, that would be easier but it is based on the same model as for the web API so the issue is the same

 

Therefore you have to make a first search (as you already do) and then assign the rooms. It is not convenient at all and has already been reported several time on this forum and on the feedback forum too for the developpers to come up with an enhanced version of the housekeeping management feature but according to @Aldair Borges it is not on the roadmap for now

 

You can always turn to an additional integration that will do the job Mews does not, but is goes with additional costs too

 

On our side, we made an Exel calculation sheet that works in relation with the export file of the room status generated by Mews to help us ease our tasks and the cleaning planning management…

 

Maybe one day, we will finally get what we excpect 🤞

 

Stephane


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