Hi,
When assigning spaces to housekeeping, we need to know if it is a stayover or a departure. Is this possible ?
Assign Spaces to Housekeeping - Stayover or Departure
Hello
Yes indeed either when clicking on the space status donut on the dashboard or on the phone app or by filtering accordingly
As you can see on the picture here below you can clearly observe the number of nights remaining for the stayover reservations
The line in the middle indicates the theoretical maximum check-out time if a departure is scheduled for the reservation
On the Mews phone app, it is clearly mentionned “stayover” (see picture below)
For the filters to choose from you go on the room status donut and then simply choose from the list
Once you have what you need you can even create a custom link https://help.mews.com/s/article/create-modify-or-delete-a-custom-link?language=en_US
Hope it helps a little
Regards
Stephane
Userlevel 2
Thank you
My issue is when click to chosse spaces for the assignee, then it only shows the room number, not the status (stayover or departing)
So then i have to first use the fílter Stayover and choose rooms and then change the filter to departed/departing and choose rooms again. It would be easier with the staus shown next to the room :)
Indeed, if you do the room assignment via the phone app, that would be easier but it is based on the same model as for the web API so the issue is the same
Therefore you have to make a first search (as you already do) and then assign the rooms. It is not convenient at all and has already been reported several time on this forum and on the feedback forum too for the developpers to come up with an enhanced version of the housekeeping management feature but according to
You can always turn to an additional integration that will do the job Mews does not, but is goes with additional costs too
On our side, we made an Exel calculation sheet that works in relation with the export file of the room status generated by Mews to help us ease our tasks and the cleaning planning management…
Maybe one day, we will finally get what we excpect 🤞
Stephane
Reply
Join the Mews Community!
Welcome Mews customers. Please use the same email address for registration as in your Mews account. By doing so we can help you faster if we might need to check something in your account.
Already have an account? Login
Login to the community
No account yet? Create account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.