You’ve made it through your Mews go-live… congratulations!  

Now, let’s make sure everything’s running smoothly. Use this handy checklist to catch any sneaky issues and score peace of mind.  

Key Cutter Connections 

• Are your key cutters connected and making keys as expected? For help with key cutters, see our article on key cutter integrations️ 

Reservation Checks 

• Confirm that all reservations were imported correctly (from your channel manager, OTAs, website, manual entries, groups, or allotments). Guide here   ️ 

• Double-check guest numbers (adults/children), dates, room categories, and that agencies are linked properly for each booking. If you need more on reservation details or the Reservations overview module, see this article  

Pricing Tab 

• Review that all nightly rates and charges are correct. For a refresher on rate management, visit this article  

Items and Extras 

• Make sure all extra products (breakfasts, pet fees, etc.) are attached to bookings correctly (whether per person, per night, or both). Help here   

• Confirm city tax is posted where needed, and excluded for children when applicable. Set-up instructions  

• If you need to remove city tax as a stay product, check out this link.  

Accounting and Payments 

• Review the Accounting Report with your accounting team to ensure everything aligns. See HERE  

• Have you entered all prepayments from the previous PMS as external payments? Details here.  

Group & Allotment Bookings 

• Check that group bookings are linked correctly and that ledgers (if used) are entered properly. 

• If your property manages group rates, make sure all allocations and links look right. 

Credit Cards from OTAs 

• For OTA bookings, confirm credit card (or virtual card) details show up in guest profiles. 

Reports & Availability 

• Take a random sample of availability (including busy/sensitive dates) to catch any surprise overbookings. 

• Are you happy with the short names for your rates and products in the reservation report? (If unsure, check here)  

• Would you like to set up future restrictions for busy dates? (Here’s how) 

• Don’t forget a final check of the Manager Report! If you’re not sure where to find key data 

Wrapping Up 

• Celebrate a smooth start (and pat yourself on the back )! If you spot any issues, tackle them now to avoid surprises.  

• Remember, better safe than sorry! If in doubt, check the Mews Knowledge Base. 

Sources 

Mews Knowledge Base articles linked above:

• List of key cutter articles for Mews PMS

• Import future reservations

• The reservations management screen

• Managing the pricing details of a rate in Mews Operations

• How to create a product in Mews Operations

• Set up city tax

• Cancel city tax as a stay product

• The Accounting report

• How to transfer payments from an old PMS if you haven’t declared VAT

• The Reservation report

• Creating availability blocks in Mews Operations

• The Manager report