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Mews updates

All the latest Mews updates and what's hot

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MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: This Week's Buzzworthy Highlights!News

📢 Big News! Mews Hits 600+ Hotels in France!Mews celebrates a game-changing milestone - powering over 600 hotels in France. That's 116% revenue growth and 55% staff increase. 💡 Tip of the Week: Unleash Loyalty Power!Explore Mews Loyalty for seamless connections, diverse program support, and easy management. Track statuses, utilize icon alerts, and maximize loyalty strategy potential. Sync existing programs for success.🛠️ Mastering Mews Terminal 2.0: Quick Guide!Set up Terminal 2.0 easily. Troubleshoot card issues, NFC challenges, and more. Reach out to support if needed for hassle-free experiences.🕒 New Beta: Elevate Guest Stays with Hourly Services!Introducing Beta Hourly Services Promotion. Let guests book meeting spaces during booking/check-in. Multiply bookings, seamless management. Join Beta by replying with property details.Stay tuned for more Mews updates! 🌟😎 You Can Still Vote for Mews!World's Best Hotel PMS Solutions Provider 2023 World's Best Independent Hotel PMS Solut

MarketaOupiCommunity Manager

published in Mews updates

Mews Celebrates 600+ Hotels in France 🎉News

Big news, everyone! 📢Mews just hit a major milestone - 600+ hotels in France are now part of the Mews family. Let's dive into how this game-changer is shaking up the French hospitality scene. 💙Growth Spurt: As of August 8, 2023, Mews is celebrating its mega achievement - teaming up with over 600 hotels across France. And the numbers speak volumes: a whopping 116% bump in revenue and 55% staff growth. Who's on Board? From big shots like Machefert Group and Dalmata Hospitality to cool names like Groupe Pichet, Les Airelles, and Edgar Suites, Mews' customer list is the who's who of hospitality. Whether it's managing bookings, payments, or guest services, Mews has these hotels covered. 💪Safety First, Always: With the hospitality industry facing VAT fraud issues, Mews steps up to the plate. Mews holds an NF525 certificate, ensuring their systems meet strict EU standards. Rocking the Numbers: It's not just tech - Mews is a numbers game too. With easy-to-use dashboards and smart integrati

MarketaOupiCommunity Manager

published in Mews updates

Mews Community Weekly Overview: Don't Miss Out on the Latest!News

Hey there, Mews Community!Ready for your weekly dose of Mews magic? Here's what's cooking:1. Let's Win Big at the World Travel Tech Awards 2023! Great news! Mews is in the running for not one, but TWO awesome awards this year. Help us claim the titles:World's Best Hotel PMS Solutions Provider 2023: Vote Here World's Best Independent Hotel PMS Solutions Provider 2023: Vote HereVoting rocks until September 3, 2023. Your clicks count! 🏆2. Talk it Out: Marketplace Must-Haves & Staff Woes. Your opinion is solid gold. Tell us if our Marketplace is your jam and share insights on staff challenges in the industry. Join the convo and let's tackle these topics together. 🤝3. Pro Tip: Smooth Sailing with Highlighted Open Payments Billing bloopers? Nah, not with us. Peek our pro tip to nix those premature bill closures and accounting hiccups. 🏨💼📊4. Sneak Peek: Beta Testers Wanted for Boosted Analytics Fancy a sneak peek into our upgraded Balance and Guest report? Be a Beta tester and let us

Sara SmithMews Employee

published in Mews updates

Join the Conversation: Is Our Marketplace Offering the Integrations You Need?News

Hello Community!👋 We want to make sure we're offering solutions through our Marketplace that are relevant to you.Staff recruitment and retention is an industry-wide challenge for our customers currently and at Mews, we're investigating ways we can relieve the pressure. We'd love to hear from you on this topic. 🌟Your voice matters! We'd love to hear from you, and any comments you add below will be greatly appreciated. Share your experiences and insights on how you're navigating challenges in this area. Let's tackle this together! 🤝💪

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: Do not miss out on the new contentNews

Hey there, Mews Community! 👋 Here's what's hot this week:1️. TIP OF THE WEEK: Harmony between Mews POS and PMS!Avoid confusion and disruptions by syncing changes made in Mews POS and PMS. Don't assume they auto-sync! Stay in the loop for smooth operations. Read more here. 2️. Marketplace Marvels!Cloud-based solutions rock! Pick tools from our booming Marketplace (650+ integrations!) for your needs. Easy connections, happier business! 💻🛡️ Read a great article from one of our amazing solution architects. 3️. Master Your Accounting Ledger! ⚡📊Filter like a pro to unlock the true power of your Accounting Ledger! Get the most out of your financial data. To learn more, click on this link. 4️. July's Awesome Updates! 🌟The month of July brought some fantastic new releases that we're thrilled to share with you! In this overview, you'll find a comprehensive list of the latest features and updates that have been rolled out, enhancing your Mews experience. Stay ahead with the latest developmen

MarketaOupiCommunity Manager

published in Mews updates

Exciting New Releases in July 🌟News

🌟 Exciting New Releases in July - Mews University Update! 🌟 Mews University Expanded Course Catalog: In July, Mews University introduced a range of new courses to enhance your property management skills! The eagerly awaited Company Billing Course was launched, simplifying billing by allowing company profiles to own bills. Additionally, users had the opportunity to explore User Management and Rate Management courses, as part of the new Mews Multi Property course. Enroll now to level up your expertise and stay ahead in the hospitality industry! ✅ Product Roadmap Webinar: On the 18th of July, we hosted an epic product webinar. We showed off the latest features, gave awesome demos, and even had a direct Q&A session with our Rockstar Mews product team! 📅 Customized Online Check-in form for faster, frictionless check-ins. We made online check-ins a whole lot smoother! In July, you could customize the Check-in form with your preferred fields. Talk about a speedy check-in process, h

MarketaOupiCommunity Manager

published in Mews updates

Mews Multi-Property is live!News

Guess what, community people? The wait is over! Get ready to create your ultimate property portfolio with Mews Multi-Property and experience a whole new level of property management fun! ⚡Let's face it, handling multiple properties can be a real challenge. But fear not, because Mews Multi-Property is here to save the day! With this amazing tool, you can effortlessly manage all your properties and say goodbye to those time-consuming tasks. ⏰🚫So, what's in it for you? Well, let me break it down in a more exciting way:🍀 Get the full picture: Say hello to comprehensive overviews! With Mews Multi-Property, you'll have all the juicy details about your users, rates, and vouchers across your entire property empire.🍀 Master rate management: Become a rate management ninja! With the power of Mews Multi-Property, you can create, update, and delete rates for multiple properties all at once. 🍀 Improved voucher administration: Need to manage vouchers like a pro? Mews Multi-Property has got your b

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: What happened this weekNews

Hey Mews Community! Here's the latest scoop for this week: Mews University Update: 🌟 Company Billing Course is Live! 🌟 Good news! Company Billing is now rolling out to all Mews properties! It simplifies billing by letting company profiles own bills. And guess what? We've got a new Company Billing Course in Mews University! Enroll now to learn how to manage company bills like a pro! ✅ Onboarding Manager's Article: Overcoming the Fear of Your Software Migration - Our Onboarding Manager has shared a fantastic article on tackling software migration fears. If you're moving to Mews or planning to, give it a read for some helpful tips! 🚲🛶 Manage Your Bike and Boat Rentals - Share Feedback! Got bikes and boats for rent? We want your feedback! Tip of the Week: Closing Bills Before Guest Arrival - Closing bills before guests arrive? We've got some tips and considerations for you. Check out the article! 📚 Skift Research’s State of Travel 2023 Report - A Must-Read! Stay in the loop

MarketaOupiCommunity Manager

posted in Mews updates

Managing Bikes and Boats on Mews! Yes or no? 🚴🛥️

Hey there, awesome Mews users! 😎We've noticed a growing demand for managing bikes 🚴 and boats 🛥️ on Mews. Currently, we don't support them, but we're totally up for it if you are!We know some of you have been using workarounds to make it happen, and we appreciate your creativity! But wouldn't it be awesome to have these resources directly integrated into Mews?If you think having bike and boat services on Mews would be cool, let us know! We've set up two Uservoice tickets to gauge your interest. Upvote and share your thoughts, and we'll do our best to make it happen.🔗 Vote for Bikes here 🔗 Vote for Boats hereYour input means the world to us! Thanks for being part of the Mews community and helping us grow.Happy managing! 🚀

MarketaOupiCommunity Manager

published in Mews updates

Highlights from the week - Exciting Discussions and Content!News

Hello Community!Wow, what a busy week it has been, now its time for a community Weekly Roundup 🚀 Product Roadmap Webinar Recording is Ready! Thanks to our product managers and community members who joined. The recording is now available, please ask your questions in the thread. ❔ Insightful Article from our VP of Customer Support - check it out for our support experience plans. 👈 New Course on Mews University! Explore User Management and Rate Management courses. 💹 New Product Best Practice: Creating a Package with an Included Product in the Room Price. Learn the trick shared by our onboarding managers. 💬 New Beta: Handle Manual Settlement Rules during Online Check-In - sign up and give it a try! 💰 Best Product Practice: share your insights on setting up rates. 💡 Tip of the Week: Discover the Value of The Time Spent Report. Simplify city tax calculations with this hidden gem. Check it out here. 📑 New Blog Post: 5 Reasons to be a Member of This Community. Make sure y

Stela.KolevaMews Employee

published in Mews updates

Enhancing Your Support Experience: An Update from VP of SupportNews

Hello Mews Community members,Hope you're all doing great and enjoying the vacation season or getting ready to do so soon! As I approach my third month as the VP of Support at Mews, I wanted to give you an update on what we've been up to and how we plan to make your experience with us fast and effortless. In Mews Support, our North Star is to offer our customers a consistent and effortless support experience that not only meets their immediate needs but also drives adoption and retention. Your success is vital to us, and we're totally committed to delivering top-notch service in every interaction.Here's how we plan to deliver on this: As we move forward, our support strategy for the remainder of 2023 centers on essential foundational work divided into four primary areas.Customer Experience:Our primary focus is to ensure that every interaction you have with our Support team is positive and valuable. To achieve this, we are improving our processes and tools to reduce the time it takes to

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Product Roadmap Update: H2 2023 - watch the webinarProduct update

Thank you to those who attended our Product Roadmap webinar with the Product team:@Aldair Borges @James.taylor @martin.kucera @Joanna Kozlowska @coudert.mathias and to @Jason.Warnaar for fielding a lot of questions around the content 💜 There was lots of great new features discussed in this session: Working around staff shortages:Configure data you collect during online check-in Digitalizing the breakfast listEliminating financial inefficienciesCorrecting closed bills & invoices Correcting open bills Billing screen enhancements Guests pay early in online check-in Enhanced restriction managementDiversify revenue streams & driving ancillary revenue:Hourly bookable services in Mews guest journey Long stays: pro-rata and precise reportingIf you would like to view the roadmap webinar, send a direct message our Community Team @Mews Community Team and we will send you a link.We hope you found this session useful. If you have any questions around what was presented, add it to the t

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: What´s hot!News

Hey there, community members! Here's your weekly roundup of what's been happening in our vibrant community: 🕺💃🏽 Product Webinar: Don't miss out! We have an exciting product webinar coming up on the 18th of July, where you can explore the latest features, enjoy demos, and ask questions directly to the Mews product team. Register now to secure your spot! 📅 Celebrating 6 Months Together: We're thrilled to announce that our community has reached a major milestone - 6 fantastic months together! 💗 A huge round of applause to each and every one of you for making this place truly amazing. We've had remarkable conversations, thought-provoking questions, and valuable contributions. Let's keep the awesomeness going! 😎 Reservation Reports Guide: Efficient reservation management is crucial, and we've got you covered. Check out our concise guide with practical examples and insights into reservation reports. Discover how they can transform your reservation processes and optimize resources.

MarketaOupiCommunity Manager

published in Mews updates

🎉 Celebrating 6 Months of Community Awesomeness! 🎉News

Hey there, incredible community members! 😎🤴🏼😍We're thrilled to announce that our community has reached a major milestone: 6 fantastic months together! This calls for a celebration and a big round of applause for each and every one of you. You've made this place truly amazing! 🍾🎉🎈Throughout these 6 months, we've had the privilege of witnessing some truly remarkable conversations, thought-provoking questions, and valuable contributions from all of you. Your dedication and support have transformed this community into a thriving hub of knowledge and collaboration. Thank you for making it what it is today! 💚Now, it's time to give a special shout-out to our top users who have consistently gone above and beyond to make this community shine:💎 @Mick from YHA Australia: Mick, you're a superstar! Your awesome 1512 points and 58 replies have been invaluable in providing great answers and sharing your expertise. Kudos to you!💎 @MatthiasH from The Pand Hotel: Matthias, you're simply incr

MarketaOupiCommunity Manager

published in Mews updates

Exciting New Releases in JuneNews

Hello, community! 😎 We're thrilled to share the latest updates and new features that have been released in June. These additions are designed to help you streamline operations, boost revenue, and provide an enhanced user experience. Let's dive into the details: 🏄 Mews Multi-Property is here!: Managing multiple properties is now easier with Mews Multi-Property. This feature allows you to gain comprehensive overviews, manage rates and vouchers in bulk, streamline user management, and export user permissions across all your properties. Simplify operations and save time with this powerful tool. 🏣🏩🏰 More control over editing space properties with changes in permissions: We've improved access control for editing space properties. Employees now require the "Manage property settings" permission to modify space details, preventing confusion that arose from accidental changes. This ensures better control and minimizes errors in space management. 📝 Introducing hourly services to maximiz

MarketaOupiCommunity Manager

published in Mews updates

WATCH the Mews Multi-Property webinar recordingWebinar

Hey everyone! 😎Great news! The recording of our highly anticipated Mews Multi Property webinar is now ready for you to view. 🎥🔥 If you missed the live session or want to rewatch it, simply click here.We'd also love to hear your feedback and thoughts on the webinar! Join the existing discussion thread and share your comments and questions there. Let's keep the conversation going! 💬🗨️Don't forget to spread the word and let others know about the recording too! 📢Happy watching and commenting! 🤓

MarketaOupiCommunity Manager

posted in Mews updates

Community Update: What Happened in the Past Week?

Hello, Mews Community! 🌟It's time for our weekly recap to keep you updated on the exciting happenings at Mews. Here's a roundup of the key highlights from the past week:👉 Mews Multi Property Launch: We are thrilled to announce the launch of Mews Multi Property, a powerful feature that allows you to manage multiple hotels in one place. This new functionality streamlines operations, enabling you to oversee and optimize your hotel management processes more efficiently.👉 Product Roadmap Webinar Registration: Don't miss out on our upcoming Product Roadmap Webinar! Discover what our talented product managers have been working on and get a sneak peek into the exciting new features and improvements in the pipeline. Register now and be sure to bring your questions along!👉 HITEC Toronto Exhibition: A big thank you to everyone who stopped by our vibrant pink stand at the Hi-Tech Toronto Exhibition. We appreciate your interest and engagement. It was a pleasure meeting you and showcasing our in

Sarah.Masterton-BrownCommunity Manager

posted in Mews updates

Weekly community update: What not to miss!

Another week gone!! Time certainly flies when the Summer is here. ⏰⛱Firstly, I’d like to welcome all our new members to the community!👋 It’s great to have you here in this forum. If you have any questions that you’d like to ask the group, go for it. We have lots of helpful Mews experts here happy to help out.Here’s a couple of events that you may be interested in attending:Product Roadmap Webinar: 18th July 3-4pm CET. Sign up here Multi-property Webinar: 29th June. Details to come but submit your q’s for the Q&A here or comment to express your interest 🙂From the Product team:Don’t miss this one from @Medina.Vultur about our SEPA DD integration. Post on this thread if you’d like to hear more. Hear from our VP of Design, @juanhidalgo on what it means to disengage with your customers! Hospitality: IT’s time to get your time backCheck out our Tip of the week: How to deactivate a card from my gateway payment 🤓On the community leaderboard this week, drumroll please 🥁:@MatthiasH @M

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Ask your questions: Introducing Mews Multi-PropertyEvent

Hey there, 👋Don't miss your chance to talk with our experts 🤓On 29th of June, we’re holding a 75 minute webinar to share all the features, functionalities and the many ways Mews Multi-property will make managing multiple properties faster, easier and more secure. Have a burning question you’d like the team to answer in the Q&A? Submit your question in the thread below! Register for the webinar today.

MarketaOupiCommunity Manager

posted in Mews updates

Weekly Community Update: Exciting Highlights and Future Plans

Hey there, Mews Community! 😎👧🏽👨👩👧Hope you're all doing fantastic! It's time for our weekly update, where we share the coolest stuff, give props to outstanding members, and spill the beans on what's coming up. Let's jump right in! 🍀Highlights from This Week We've had an amazing week full of awesome achievements and lively conversations. Check out some of the highlights: Welcoming New Members: A big shout-out to all the fresh faces who joined our community this week! We're stoked to have you with us. Don't be shy—introduce yourselves and connect with fellow Mewsers! 🙋🙋🏼🙋🏾 Hats off to Top Users: Let's give a round of applause to @MatthiasH, who racked up a mind-blowing 185 points and claimed the top spot this week! @Ethros and @Milou also deserve a huge high-five for their impressive contributions. You rock! 🤘 Cheers to Mews Employees: We want to give a special shout-out to @coline.poussiere, @Nienke Wilbrink and @Aldair Borges from the Mews team. Keep up the fantastic

MarketaOupiCommunity Manager

published in Mews updates

Customer spotlight: Meet Mick from YHAInterview

We interviewed our community superstar and long-term Mews customer, Mick Vazquez of YHA, and got the lowdown on what’s coming up for YHA this year and his top tips for getting the most out of working with Mews. Here’s what we said… Hi Mick. Can you briefly introduce yourself and your role within your organization? My name is Mick Vazquez, I work for YHA Australia serving as the Senior Application manager, I am responsible for all applications that power our operation and enable us to deliver exceptional service and experiences to our guests. How would you personally describe your chain? Could you provide some insights into its overall atmosphere, amenities, and the experience it offers to guests? YHA is a membership-based, for purpose organization which for more than 80 years, has encouraged inclusion and diversity by welcoming travelers from all walks of life.We provide unique and sustainable accommodation across Australia, connecting our guests to opportunities, experiences and a

MarketaOupiCommunity Manager

posted in Mews updates

TIP OF THE WEEK: Availability Report Update

📯 Exciting News: New Availability Report Update Now Live on Production! 🚀We are thrilled to announce that the latest update to our system has been successfully implemented, and the new and improved Availability Report is now live on production! This update brings a host of benefits and enhancements designed to provide revenue your team with a more streamlined and efficient experience. ⭐The primary objective of this update is to empower users by providing them with crucial details at their fingertips, eliminating the need to navigate through multiple cells in the report to access essential metrics. With the new update, the following key metrics are now readily available: 👉 Availability: The updated report provides real-time information on the availability of rooms, allowing properties to make informed decisions quickly and accurately.👉 Total Capacity: Easily access the total number of rooms assigned under a specific service or category, providing valuable insights into the overall c

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

What's new in Mews: improvements and new features for May 2023New Release

Check out the feature releases for May 2023 🚀: IMPROVEMENT:Add more context to tasks with images, quotes and more.Now, when you create or update a task in the Mews app or in Mews Operations, you can add more context for your team with the improved Task description field. - read more. Add notes to reservations effortlessly.You can now add notes to reservations faster than ever. Save time when taking reservations on the phone, or in person, while enjoying a smoother booking experience. And no more writing paper notes! - read more. More speed and less effort when managing picked-up reservations in availability blocks.We've improved how you manage picked-up reservations within availability blocks, cutting time and clicks by half. - read more. NEW FEATURE:Restore canceled reservations with ease.Accidentally canceled the wrong reservation? Now you can restore it with one click. - read more.ANNOUNCEMENT:Now print Mews Analytics reports with one click.Want to print out your data from Mews An

Sarah.Masterton-BrownCommunity Manager

posted in Mews updates

COMING SOON! Mews Multi-Property

Hello everyone!We have some news for you. Mews Multi-Property is coming very very soon 🚀 — making managing Multi-Property easier, faster and more secure with our newest suite of functionalities. Register here if you want to know more.

MarketaOupiCommunity Manager

posted in Mews updates

INSIGHT OF THE WEEK: Introducing Intelligent Inventory Updates!

Managing hotel inventory can be a juggling act, but we've got you covered! We're thrilled to unveil our latest upgrade: Intelligent Inventory Updates!🌟This amazing feature prioritizes time-critical channel manager updates, slashing the risk of overbookings by 10%. 🚫📈Prioritizing Urgent Updates:With Intelligent Inventory Updates, our system identifies urgent updates and fast-tracks them for immediate action. Let's illustrate its impact:⌚At 15:01, you receive an update for next year, 50 rooms. It takes 10 minutes to process.⌚Just one minute later, at 15:02, you receive an update for two rooms for the upcoming weekend.Previously, these "urgent" updates were treated equally, risking overbookings. 😱 But now, our system prioritizes the time-critical update, ensuring a seamless guest experience. 🙌🏻Benefits of Intelligent Inventory Updates:🔹Prevent Overbookings: Minimize the risk of overbookings, wave goodbye to guest dissatisfaction caused by errors! 🔹Real-Time Adaptability: Keep pa

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