Mews updates

All the latest Mews updates and what's hot

  • 156 Topics
  • 107 Replies

156 Topics

Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
posted in Mews updates

Happy Holidays from the Community team 🥳

Hey Community.We’re fast approaching the end of the year and for most this will mean more bookings, skeleton staff and time off! Here at Community HQ, we’ll also be taking some time off. We’ll keep checking in, although responses to your posts from Mews may be less regular than usual. 🐌It’s going to be pedal to the metal in January as we’ll be launching this community to all of our customers 🚀 which I’m so excited about. There’ll be lots of content to come and plenty of new conversations to contribute to.Thanks to each one of you for your support during this pre-release stage of the community and a special mention to @DanS. @Mick  and @Robin Gustavsson  for hitting the top of the leaderboard. Your contribution has set us up for a great start.Happy holidays and I can’t wait to work with you in 2023! 🎉Sarah, your devoted Community Manager 😎

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Robin Gustavsson
1 year ago
Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
published in Mews updates

What's New in Mews: the latest new features: November '22New release

November ‘22. Another busy month for our product team delivering some new features for you.Take a look:NEW FEATURE:Less guesswork, more transparency: Track changes to individual bills with a new Action log.Ever wondered what changes were made to a specific bill, or who made them? You can now view and track all changes made to an individual bill- read more.  IMPROVEMENT:Mews University update: New Housekeeper learning path!The Mews University Housekeeper learning path has been updated and is now interactive, informative and in four languages. - read more. Keep a closer eye on channel reservations with the new Reservation sources report.Ever wondered what channel brings the most bookings? How much money each channel returns? Or which channel charges the least? This report will give you these insights. - read more.  Kiosk app updates for improved security and increased control. The Kiosk app has undergone a few changes to ensure greater data security for both guests and properties alike.

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Sarah.Masterton-Brown
Community Manager
1 year ago
Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
published in Mews updates

What's New in Mews: the latest new features this OctoberNew release

This October, our product team have been busy adding more features and improvements for you to use. 🤓Here’s a summary of what is now available:NEW FEATURE:Send invoices to corporate email addresses directly from Mews Operations! For many business reservations, the guest staying at your property isn’t always responsible for the payment. You can now send invoices (and bills) to any email - read more.  Age-based product pricing is now ready for gradual roll out. 🙌Speak to your CSM if you want to get started with this feature. Here’s what you need to know - read more. New ID scanning capabilities for KioskThe scanner can now extract data from a greater variety of documents, limiting confusion at check-in - read more. Tailored reservations are a click awayA quicker way to find that perfect room for your guest - read more.  IMPROVEMENT:Selling add-ons with SynXis is now even simpler. With our latest update, you can map products directly in Mews to automatically assign them to a reservation

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Sarah.Masterton-Brown
Community Manager
1 year ago
Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
published in Mews updates

Faern, a new lifestyle resort brand, powers up with MewsCustomers

Welcome to the Mews family, Faern. 🖐The collection of Swiss Alps resorts undergoes rapid digital transformation, with Mews at its heart.Published 15th September 2022PRAGUE / ZURICH - Mews, the award-winning hospitality cloud, has been chosen by Faern as the property management system to help establish its new collection of lifestyle resorts in the Swiss Alps.Faern combines vintage alpine charm with modern convenience, providing a haven for guests, both in and out of ski season. The brand is managed by Vertell Asset Management, who specialize in bringing cutting-edge technology to their hotel investments.“We needed to move away from on-premises solution and embrace the increased productivity and savings of cloud technology,” said Thibault Catala, Co-Founder and COO of Faern. “It’s important for us to be agile, and Mews is the best solution for this. In the last year we’ve accomplished what a big chain would take ten years to achieve: changed our tech stack, our processes, our brand, ou

370
Sarah.Masterton-Brown
Community Manager
1 year ago
Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
published in Mews updates

New Ways of Thinking About Today’s Loyalty for Independent Hotel BrandsArticle

skift.com - published September 19th 2022To rebuild trust with leisure travelers and compete with larger chains, independent hotels need to rethink their core value proposition and reimagine loyalty. Joining a loyalty program network helps independent hotels capture repeat business, reduce operational strain, and drive topline revenue at minimal cost. Global Hotel Alliance With corporate travel continuing to lag behind as the leisure market rebounds, hospitality loyalty programs have shifted focus from business travelers to leisure customers who are looking for more flexibility on how they earn and spend rewards.Kristi Gole, VP at GHA“Across industries, loyalty programs used to be very transactional,” said Kristi Gole, vice president, head of product at Global Hotel Alliance (GHA), the world’s largest association of independent hotel brands. “Hospitality loyalty programs focused on business travelers because they traveled more frequently, but these programs have broadened in recent yea

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Sarah.Masterton-Brown
Community Manager
1 year ago
Sarah.Masterton-Brown
Community Manager
Sarah.Masterton-BrownCommunity Manager
published in Mews updates

Check out the latest survey on business travelArticle

An interesting read on hybrid workforces. 📰 It raises the question of whether our Mews customers are capitalising on this recent co-working space demand. 🏩 Any first-hand changes seen at your property? 🤓Survey of Business Travel Leaders Spotlights Issues Driven by Hybrid Workforces as Corporate Travel’s Return Accelerates; 44 Percent “Don’t Know” How Co-Working Spaces are Contracted. Published in hospitalitynet.orgCologne, Germany & Alexandria, VA – HRS, the leading global corporate travel and payment technology platform, and GBTA, the world’s largest business travel association, announced today the results of a comprehensive survey of travel and procurement leaders from Europe and North America. The results from the June survey illuminate the fact that changes in workforce realities meshed with a faster-than-expected return to travel are transforming managed business travel.According to the research, 54 percent of those surveyed say business travel has rebounded faster than exp

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Sarah.Masterton-Brown
Community Manager
1 year ago

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