Mews updates

Dear Mews Community Members,This is your friendly reminder that our highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS," is just around the corner!📅 Date: Wednesday, November 22 🕒 Time: 2:30 PM - 3:30 PM (CEST) Key Highlights:✨ Maximize Revenue: Learn how to capture guest attention, streamline revenue management, and boost sales effortlessly.📱 Seamless Mobile POS: Discover the power of a mobile point of sale platform that enhances the guest experience and improves operational efficiency.What to Expect:🚀 Success Stories: Real-world examples of businesses that have transformed their operations with Mews POS.🔄 Integrated Solutions: Explore how Mews POS integrates seamlessly to create a frictionless guest experience.Why Attend?Elevate your

Dear Mews Community,we are bringing you the weekly updates of what happened in the Community. 🌟 Elevate Your Property Operations: Mews University Live Sessions 📚Embark on a specialized learning journey with Mews University's Live Sessions. Dive into the core of property management systems through two focused sessions:Reservations in Mews: Uncover the intricacies of our user-friendly dashboard, color-coded timeline, and reservation management. Billing & Rebates: Empower yourself in financial mastery, from interpreting the billing screen to managing invoices and payments.Ready to elevate your Mews proficiency? Enroll now.TIP OF THE WEEK: Updated Availability & Occupancy Report 📈Exciting n

Exciting news, Mews Community! 🌟 We've hit a major milestone, surpassing 5,000 customers worldwide, marking almost 40% growth this year.🌍 Global Impact: From boutique properties to international chains, Mews is building a diverse community of forward-thinking hospitality leaders.📈 Impressive Growth: In the last nine months, our customer base has surged by a third, fueled by a $185 million Series C investment and seven strategic acquisitions.🌟 Celebrating Our Customers: Thank you to all our partners, including Strawberry, edyn, Generator and The Social Hub, as well as leading innovative independent hotels including Airelles, Finn Lough, The Dylan Amsterdam and Good Hotel and more, for making this journey extraordinary.🎉 Accolades and Achievements: Processing €3.5 billion in payments since January, Mews was crowned 'World's Best Hotel PMS Solutions Provider' at the 2023 World Travel Tech Aw

Dear Mews Community,We're thrilled to share a great enhancement to our Availability & Occupancy report, designed to make your data analysis even more seamless and insightful. 👁️ More Data at a Glance No more manual calculations! We've introduced a new Total column that instantly provides key information per space category, saving you time and effort. Now, in one comprehensive view, you can analyze:✅ Average Occupancy Rate✅ Average Price✅ Total Number of Available Spaces, including adjustments🔄 Improved Navigation We understand the importance of a user-friendly interface. That's why we've grouped filters and the full detail section for a more intuitive experience. Navigating through the report is now smoother than ever!Curious to explore these enhancements further?

Hello Mews Community! 👋Welcome to our weekly overview, keeping you in the loop on the latest and greatest happenings in the Mews universe.🌌1. Missed the New Mews Kiosk Webinar? Watch the RecordingIf you missed the new kiosk live webinar on 2nd November, you can watch the recording. The webinar covers updates since the release, live demos of the new feature, time-saving efficiencies for guests, and a Q&A session with Product Manager James Taylor. Access the recording here.2. TIP OF THE WEEK: Streamlined Company BillingWe've revamped company billing! Now, create dedicated company bills for organized billing. Choose between a proper company bill or a guest bill with the company attached. Read more

Hello, amazing community members! 😎We have a special announcement we can't wait to share. Get ready to be among the first to experience "Flexible Release Dates", as the beta version arrives next week! 📅Say goodbye to rigid release dates and hello to a more efficient way of managing room inventory for travel agencies and corporate groups. This feature will unlock exciting opportunities, particularly for small and mid-market properties, allowing you to sell large volumes of inventory through flexible contracts. 🚀Get ready to boost revenue, strengthen partnerships, and achieve greater success.Stay tuned for more updates and exclusive previews as we prepare for the official release of "Flexible Release Dates."Thank you for being part of our vibrant community, and we can't wait to embark on this journey together.

If you missed the new kiosk live webinar on 2nd November, don’t worry, you can watch the recording here where our Product Manager, @James.taylor  covers:What’s happened since the release? (3m 50sec) the new feature in a live demo (5m 50sec) How kiosk delivers on time-saving efficiencies for your guests, with supporting statistics (20m 00sec) Q&A where our PM @James.taylor  answered +30 questions around the new feature (31m 30sec)Read further below for FAQ’s that we weren’t able to get to as we ran out of time. How accurate would the ID scanner reservation search be? Does it scan just the last name?Using the find by ID option to find a reservation uses both the first and last names extracted from the ID to match against a reservation.

Hello everyone, 🙋🏽It's been a bustling week in our Mews Community 🌈 Here's a quick roundup of what went down: Mews Editable History Windows: We learned how to tinker with these windows to control past reservations more effectively. City Tax Changes: Get ready for city tax shifts coming in January. Don't procrastinate; take action now! Mews University's New Courses: No need to stick to one learning path; pick and choose courses that suit your needs.

Hey there, community users! We've got some exciting updates for you: New Mews Kiosk 🛍️: Get ready to take your guest experience to the next level and boost your revenue. With the r

Have you ever wanted or needed to learn more about a specific feature of Mews, but it wasn’t included in your assigned learning path of Mews University? Here in the Global Education team, we do our best to make sure that the role-based learning paths in Mews University fit everyone. However, we also know that each property and role has its own unique needs. Previously, if you wanted to upskill or simply learn more about a particular Mews topic, you had to enroll in a full learning path just to find the specific content you were after. No more! We are happy to share that all of the courses included in our role-based learning paths are now also available as stand-alone courses in the catalogue. Not sure how to access the catalogue? It’s easy. Once you are logged in to Mews University, click on Catalogue in the top left of the screen. You can scroll through the

Hey there, Amazing Community! 🍀As we near the end of the year, it's time to give you a friendly heads-up about some upcoming changes in city taxes that will go into effect on January 1st. But please note, these changes will vary by country, so make sure to check if they apply to your location.City Tax Changes: Don't Wait Until the Last Minute! ⏰These changes might impact your property and reservations, so it's crucial not to leave them to the last minute. Our teams will need some time to process your requests. Here's what you need to know:Two Ways to Handle City Tax Changes:1. Fixed City Tax:If your city has opted for a fixed city tax rate, get in touch with us at support@mews.com. We'll help you set up the new city tax rate, but we will need official documents to make it official. 2. City Tax as a Product:

Hello, Mews Community! 🖐We're here to give you the lowdown on what went down this week in our Mews community. Let's dive into the highlights:1. Mews Introduces Direct Expedia Connection: Exclusive Preview 🌟Exciting news: Mews now has a direct connection with Expedia, offering seamless onboarding, real-time synchronization, and it's completely free! Read more here. 2. Boosting Digital Safety in Hospitality 🔑Prioritize guest security with Two-Factor Authentication (2FA). It's a quick and effective way to safeguard your data. Have a look at this exciting article from one of our amazing solutions architects! 3. FAQs About Our SMS Package

Hello, Mews community! 🖐We're thrilled to share a sneak peek with you today before the official release tomorrow – Mews has built a direct connection with Expedia, and you're among the first to know!Seamless OnboardingOnce you activate this connection, Mews will automatically fetch all your future Expedia reservations. No more manual entry during onboarding!Real-Time Synchronization Expedia sends new bookings, modifications, and cancellations to Mews in real time. It's even quicker than 30 seconds!No More MiddlemenOur direct connection eliminates third-party delays, reducing the risk of overbookings. It's simple and efficient.Speedy ProcessingThe connection is lightning-fast. Expedia sends us over new bookings, modifications and cancellations in real time, so the changes happen almost instantly.Manage Multiple AccountsHandl

Hey there, Mews Community! 🌸It's that time of the week when we bring you the latest updates and news 🌈1. Tip of the Week: Finding PreauthorizationsLet's kick things off with a cool tip on quickly accessing preauthorizations in Mews. Get the lowdown on it here.2. Mews Shines Bright: Double Award Winner! 🏆We've got some big news! Mews has bagged two fantastic awards at the World Travel Tech Awards 2023. Learn more about our achievements in this post.3. Mews Payments: Interview with Charlie Delamare 💬Meet Charlie, our Solutions Architect, and find out how Mews payments transformed his property's operations. Dive into

Hi Community!We've had an exciting week and we're here to fill you in on what's been happening. So, grab a cup of coffee, and let's catch up:1. Handy Tip: Track Deposits with Ease 📈This week, we got a handy tip about using the new Deposit Ledger in Mews. It helps you keep tabs on deposits and prepayments for future reservations. Plus, it makes it easy to spot errors and optimize cash flow. Check out the URL, Reservation Deposits, and Days Until Stay columns for a clear view.2. Summer 2023 Data Snap 🌞The summer season in 2023 was a hit, and we now have the Mews Data Snap to show how the hospitality industry did. It covers occupancy, ADR, RevPAR, online check-in, and more. You can grab

Dear Mews Community,If you're ready to maximize your property's revenue and bid farewell to the hassle of manual management, we've got the perfect opportunity for you. Join us for an enlightening webinar where we'll explore the power of space management with Mews.📅 Date: 08 November 2023 🕒 Time: 13:00 - 14:00 CET 📍 Where: Online – Register hereSpace management is at the heart of optimizing your property's revenue potential, and we're excited to have Martin Kucera, Product Manager at Mews, guide you through the process.🔍 What's on the Agenda: Simplify Your Workflow: Say goodbye to paper, spreadsheets, and manual effort. We'll show you how Mews can automate these processes, saving you time and reducing the risk of errors. Unlock New Revenue Streams: Discover how space management can he

 🏨 Mews at the Independent Hotel Show:Make sure to stop by Stand Number 1542 at the Independent Hotel Show in London this October. Mews is proud to be part of this exciting event, where you can explore innovative solutions that will reshape the future of hotel management and revenue optimization.🗓️ Date: Oct 16-17, 2023🎪 Stand Number: 1542: Visit us for innovative solutions.🥂 Special Drinks: Join us for networking on day one. 🎤 Josef Takes the Stage:Don't miss our expert speaker, Josef, who will be sharing invaluable insights and strategies to help you unlock untapped revenue potential in your hotel.🗓️ Date: Oct 16, 2023🕚 Time: 11:00 AM - 12:00 PM📍 Location: Social Business Space🔍 Topic: Unlock Untapped Revenue Don´t forget to book your meeting and see you there! 😎

Dear Community Members 🌟,Here's a brief overview of the latest happenings in our community: New Kiosk Announcement 🆕: Exciting news! A new and improved Mews Kiosk was introduced with revenue-boosting options and time-saving features. Check-in times are now faster!  Deposit Improvements Beta 💰: Deposit handling gets an upgrade with deposits consumed on check-in and flexible tax options. Rollout begins soon.  Digital Access Introduction 📲: Learn about the importance of digital tech in enhancing guest experiences, including lessons from industry pioneers. 

Hey there, awesome community!Guess what? We've got some exciting news to share with you – introducing the all-new and improved Mews Kiosk, tailor-made just for you! We've been hard at work to make sure this redesign not only enhances your guests' experiences but also puts more money in your pocket and helps you show off your brand in style.So, what's in store with the spiffy new Mews Kiosk? Let's take a peek:For You:🌟 Boost Your Earnings: Say hello to more revenue with options like product upsells and automatic early check-in fees.⏰ Save Time: Customize guest registration fields to make life easier for your staff, freeing up their precious time.🎨 Show Off Your Brand: Jazz up your kiosk with custom screensavers, images, and your choice of a dark or light theme.🔄 Effortless Check-Ins: Make check-ins a breeze with automatic space reallocations, ensuring

Hello there, Mews Community! 😎🚀 Exciting New Releases in September from Mews! 🚀September has been a month filled with amazing updates and enhancements in the world of Mews, and we can't wait to share them with you. From language expansions to time-saving features and improved integrations, here are the highlights of what's new in Mews:

Hey there, Mews people! 🌟Here's a quick rundown of what's been happening in our community this week. Check out these exciting updates and tips to make your Mews experience even better! Tip of the Week: Easy Access to Your Mews Help Center! 🧐 Discover a nifty trick to access the Mews Help Center effortlessly with just a click. These hidden shortcuts can save you time and frustration. Mews POS Beta - Room Charge in Digital Ordering 🍔🏨 Get the scoop on the latest feature that lets guests charge their F&B orders to their room, improving guest satisfaction and operational efficiency.

We're excited to introduce a modest yet valuable addition: the "Override Rate Price" permission in Mews.What's the Override Rate Price Permission? 💰It's a simple yet effective feature that lets your team adjust reservation rate prices. We've introduced it to address some of the challenges you've shared with us.Where Can You Use It? This feature is available when creating a new reservation or managing an existing one from the Pricing tab.Why Does It Matter? 🚀In the past, there were instances of pricing confusion due to anyone with "Create and Manage Reservation" permission being able to change rate prices. With this new permission, we're giving you the ability to control who can make changes, ensuring pricing accuracy.Note:We've already enabled this permission for everyone with "Create and Manage Reservation" access. Just a friendly reminder that those with only

Here's a quick rundown of what went down in our Mews Community this week:1. Exciting New Mews KioskWe're jazzed to announce a fancy new Mews Kiosk coming in October. ⭐ It's all about elevating the guest experience with cooler design and animations. Plus, it'll help with branding, registrations, and more. Early access for community members!2. Easy Reservation Imports in MewsWe've got your back with a step-by-step guide for hassle-free reservation imports.  Learn the tricks for data, special requests, and even currency. 💰 Plus, tips from the pros to make it a breeze.3.