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Mews updates

All the latest Mews updates and what's hot

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MarketaOupiCommunity Manager

published in Mews updates

Unlock the Future of Hotel Management Metrics!News

Hey GMs,are you still fixated on the same old metrics? It's time to embrace "The New Era of Hospitality Metrics" – your ticket to staying ahead in the ever-evolving world of hotel management.🔍 What's Inside the Guide:🔄 Operational Efficiency: Fine-tune room turnover, cut costs, and optimize operations. 😃 Guest Satisfaction: Dive into online reviews, ratings, and guest feedback for an enhanced guest experience. 💰 Revenue Revolution: Move beyond ADR to explore RevPAM and daily guest spend, unlocking new revenue streams. 👩‍💼 Staff Engagement: Build a motivated team by tracking satisfaction, turnover, and training effectiveness. 🌿 Sustainability and CSR: Showcase your eco-credentials, reduce costs, and meet traveler expectations.🚀 The Tech Advantage: This guide isn't just about metrics; it's about leveraging technology for success. Adapt fast to the new era of hospitality metrics and position your property for maximum rewards!🔗 Link to the Guide: The New Era of Hospitality Metrics

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: Do not miss out on the new updatesNews

Hello Mews Community! We hope you're all having a fantastic week. Let's dive into some exciting updates and news to keep you in the loop:1. Save the Date for Mews Unfold 2024 📅Get ready for the comeback of Mews Unfold on May 29, 2024, in Amsterdam! Don't miss out on this inspiring event. Explore details and grab your early bird tickets at Mews Unfold 2024.2. Elevate Your Housekeeping with Mews PMSDive into the world of seamless housekeeping operations with Mews PMS. Check out our guide for 4 & 5-star hotels, covering essential insights and best practices. Share your tips and thoughts in the comments! 👇3. Tip of the Week: Mews Terminal SetupMake payment processing a breeze! Learn how to set up your Mews Terminal in just 10 minutes. Enhance the guest experience with secure card tokenization. Find the setup details here.4. Beta Reminder: Deposit Consumption on Check-InStart the year with a Beta update! Deposits are now consumed on check-in. Interested in participating? Let us know

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: What was hot last weekNews

Hello Mews Community! 😎Happy Monday and welcome to a brand new week full of exciting updates and achievements in the Mews universe. Let's dive into the highlights of last week:Exciting Feature Release: Streamline Billing with Multi-Profile Linking 📃We're thrilled to introduce an amazing feature in Mews Operations! Now, you can link multiple profiles to a single bill, making your service faster and more accurate. Switch effortlessly between profiles, minimize billing errors, and enjoy enhanced financial reporting. Learn more about this feature in our guide here.TIP OF THE WEEK: Grouping by Customer Classification on Reservation ReportEfficiently identify VIP customers and more with our tip of the week. Check out our help article here for a step-by-step guide. Exciting news: our product team is working on something awesome to make this process even easier. Stay tuned for updates!Mews voted Best Hotel PMS at the HotelTechAwards 2024 🦄We're thrilled to share that Mews won Best Hotel PMS

coline.poussiereMews Employee

published in Mews updates

Embrace 2024 with Preparedness: Mastering Emergency ReportsTutorial

Hello dear Mews Community! 🌟As we approach the end of this eventful year, we want to take a moment to express our deepest gratitude for being part of our wonderful community.Now, let's dive into an essential topic that has been brought up several times in the past few weeks - emergency reports. With the end of the year upon us, property management is a hot topic, and understanding how to navigate emergency situations is crucial. Here's a recap of a recent discussion and some valuable insights:Emergency Reports: Your Lifeline in Crisis: 🌈In the dynamic hospitality world, emergencies can stem from various sources. Whether it's a system glitch, internet blackout, or power outage, having a plan in place is crucial. Here's a concise overview of key insights:Why These Reports Matter: Guests in-house report: Track guests that are currently in the property and their details Space status report: Monitor housekeeping status of all the spaces at your property. Reservation report: Access det

MarketaOupiCommunity Manager

published in Mews updates

Exciting Feature Release: Streamline Billing with Multi-Profile LinkingNews

Hello Mews Community!We're thrilled to introduce an amazing new feature in Mews Operations. Link multiple profiles to a single bill for quicker service and enhanced accuracy. ⚡🎯 How It Works:Each bill can now be associated with two profiles:Owner Profile: Typically the primary guest who initiates the reservation and is responsible for settling the bill.Associate Profile: The secondary company, guest, or associate linked to the same bill. 🖼️ Key Benefits:Effortless Transitioning Between Profiles: Seamlessly switch between linked profiles to access and update information from either the bill owner or associated profile. This proves invaluable when guests share expenses or have diverse billing requirements.Minimized Billing Errors: Ensure precision in guest billing details, reducing the risk of errors and enhancing your guest experience. Confirming the system has linked a company bill to a specific customer is now easier than ever.Enhanced Financial Reporting: Quickly locate specific co

GonzaloMews Employee

published in Mews updates

TIP OF THE WEEK: Grouping by Customer Classification on Reservation ReportNews

Dear Mews Community,👋 We've noticed some inquiries about efficiently identifying which VIP customers your property will welcome in the upcoming days/weeks. 🤔 It's worth mentioning that this tip isn't limited to VIP classification but also extends to returning guests, blacklisted guests, and more.To set up classifications, navigate to the Internals tab in the customer profile and select the appropriate classification, as shown in the image below:To view your arrivals grouped by classification:Navigate to the Reservation Report. Select the group by “Customer Classification" option. Hit "View Report" and check all reservations in your selected period grouped by classification.And here's the exciting news – our outstanding product team is working on something awesome to make this process even easier. How cool is that? 🚀 Stay tuned for updates on that!Read more on classification in this help article 👈Keep those questions and good vibes coming, and we'll keep the tips flowing.

MarketaOupiCommunity Manager

published in Mews updates

Exciting Mews University NewsNews

Dear Community,We're thrilled to announce that the Mews Kiosk course has just expanded its horizons! Now available in French, German, and Spanish, our brand-new course is designed to empower you with the knowledge you need to revolutionize your operations.🚀 Dive into the world of Mews Kiosk and discover how it can effortlessly streamline manual tasks while boosting revenue through smart upsells and automatic early check-in fees.📚 Enroll now and explore the course in your preferred language:🇫🇷 French🇩🇪 German🇪🇸 SpanishReady to embark on your learning journey? Click the above links or log in to Mews University.After completing the course, don't forget to share your valuable feedback with us! We'd love to hear about your learning experience. Question to the Community: How has Mews Kiosk transformed your front-office operations? Share your insights, tips, and success stories below to spark a lively discussion among our Mews community members!

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: Highlights and UpdatesNews

Happy New Year, Mews Community! 🎉Wishing you all a fantastic start to 2024! We hope you had a wonderful holiday season and are ready for an exciting year ahead with Mews. As we dive into the first week of the year, let's catch up on the latest happenings and ensure this year is as active and engaging as the last.1. Open Bill Management in Mews OperationsWe've noticed some questions about handling open bills in Mews Operations, so we've prepared a quick guide for you. Make sure to check it out to streamline your daily tasks. Let's rock open bill management with Mews Operations! 📃Read more here2. Hospitality Employee Learning and Development Needs for 2024What are your learning and development needs for 2024? Whether you're onboarding new team members or enhancing skills for tenured staff, Mews University is eager to hear from you! Let's discuss your needs and empower your team to maximize their potential. Connect with us to shape our evolving learning roadmap. 🚗Share your thoughts in

MarketaOupiCommunity Manager

published in Mews updates

New Feature Alert: Allotments Now Supported by MewsNews

Hey Mews Community! Big News Alert! 🚀Hope you're all doing awesome! Today, we've got some seriously amazing stuff to share, straight from our CEO, Matthijs Welle.📣 Allotments are IN! 😳Five years ago, Matt staunchly opposed the idea, citing concerns about overbookings, rate parity issues, increased manual work, and the perceived lack of customer loyalty. Fast forward to 2024, and Mews is embracing allotments with open arms. Matt admits, it's a bit of a curveball, but it's all about making hotel management a breeze. Not supporting allotments was causing headaches and this new release is a testament to our dedication to meeting the evolving needs of the industry.Read more in the original LinkedIn post.This new release of course comes with a release note, where you can get more details 😎 🎉 Show Us Some Love!Excited? Pumped? Over the moon? Drop a smiling emoji! 😀Thanks for being part of the Mews crew. Stay tuned for more game-changing moves!

MarketaOupiCommunity Manager

published in Mews updates

Mews Community Digest: A Biweekly RoundupNews

Greetings, Mews Community! 😎We bring you a special biweekly recap to catch up on all the exciting happenings in our community. Due to the serene holiday atmosphere and a collective sense of calm, we decided to extend our usual weekly updates to cover the tranquil span of the last two weeks. 1. Celebrating a Milestone in Integration 🎉 Mews proudly announces a remarkable achievement – crossing the 1000+ integrations mark in the Marketplace! Read more here.2. Festive Musings on Holiday Vouchers 🎁 Explore the versatility of vouchers, from gifting stays to boosting future bookings, and learn how Mews Operations makes voucher management a breeze. Have a closer look at our tips.3. Hospitality Insights for 2024 🌐🚀 Embark on a journey into the future of hospitality with insights from industry titans. Delve into discussions on shifts in legacy platforms, the evolving role of AI, and exciting predictions for 2024 that promise to shape the industry's landscape.Hospitality Insights: 2023 recap

MarketaOupiCommunity Manager

published in Mews updates

Mews Monthly Releases Overview - DecemberNews

Hello Mews Fam! 🌟Let´s dive into this months Mews Updates. Exciting features await – let's explore together! Unleash the Payment Power with Mews POS and Mews Payments! Get ready to level up your payment game with the dynamic duo: Mews POS and Mews Payments. Mews Payments, the heart and soul of Mews PMS and Mews Kiosk, is now bringing its magic to Mews POS. Enjoy a one-stop-shop for all things payments! Say goodbye to KYC hassle – do it once and enjoy the simplicity across your PMS and POS world. Unlock a unified experience with Mews POS, using one terminal across all sales points. VCC Management Upgrade for Time Efficiency and Accuracy We heard you, and we're enhancing the Virtual Credit Card (VCC) management for your peace of mind. Automatic upgrades for scheduled VCC payments – no more manual headaches. See VCC scheduled payments as a 100% charge for ultimate clarity. Upgrade of VCC preauthorizations with chargeable amounts for a hassle-free transactions. Coming Soon: Te

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Best wishes for the holiday season

Another year over?! That was so quick!We hope you’ve been able to make use of the seasonal content that we’ve been busy creating:Search the tag ‘Holiday Season’ for more best practice articles.As we approach the end of another year, we wanted to take a moment to express our gratitude for your support, dedication, and the sense of togetherness you bring to our community. You’ve truly made it a thriving hub of information, inspiration, and connection.This community will remain open 24/7, just as it always has, over the holiday. Our incredible moderator, @MarketaOupi, will be here to keep things running smoothly and ensure that your discussions continue to flow, with a little break during international holiday days.From all of us here, we wish you a joyful and successful Christmas period. 🎄 May the New Year bring you new opportunities, fresh perspectives, and continued growth. Thank you for being an integral part of this incredible community.See you here in the community in the New Year!

MarketaOupiCommunity Manager

published in Mews updates

Exciting News from Mews Marketplace!News

Hey there, Mews Community! 😎We are thrilled to share that Mews has surpassed 1000+ integrations in the Marketplace! 🎉"Technology has become indispensable for elevating guest experiences and aiding hotels in optimizing operations," shares Matt Welle, CEO of Mews. With access to our extensive marketplace, Mews empowers hoteliers to build the tech ecosystem that perfectly suits their goals.Hoteliers can now seamlessly leverage Mews for streamlined operations, revenue boost, and enhanced guest experiences. Our commitment to an expansive Marketplace and open API ensures seamless connectivity, setting new operational standards.Welcoming Dayuse as our 1000th partner underscores our dedication to innovative space management, allowing customers to book hotel rooms for shorter durations. Together, we're reshaping the future of hospitality technology! 🌐✨What's your favorite Mews integration that has transformed your hotel operations? Share your thoughts! 💡Explore more info about Mews Marketp

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Weekly Community Overview - Highlights of the WeekNews

Greetings Mews Community! 😎 Welcome to our weekly update where we bring you the latest news and insights to help you navigate the dynamic world of hospitality and technology, with a POS flavour this week! Let's dive into the key highlights of the week:Check out the Mews POS webinar: Do you have an F&B function at your property? Find out more about how Mews POS can help you streamline your operations. Recording is here. Summary of new releases in November: Don’t miss any of our new features or improvements that we delivered last month. Check them out here. Festive Cheer with Mews POS Smart Solutions: Elevate your offerings this Christmas with our POS system! Effortless navigation, tailored invoices, and automated discounts with the Promotions tool. Share your experiences and make this season magical! 🎄🍔Stay tuned for more exciting updates and insights! 🚀

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

What's new in Mews: Latest features for November '23New release

This November, it’s been another busy month for our product team delivering some new features for you.Take a look:NEW FEATURE:Showcase your free cancellation rates in the Mews Booking Engine Now offer your guests a more customized booking experience with the option to view free cancellation only rates in the Mews Booking Engine. - read more. Streamline guest check in with pre-arrival preauthorization in the Mews Booking Engine.Now with the Mews Booking Engine you can automate card payment preauthorisation in the booking process itself to securely validate funds on your guests' credit cards before their arrival ensuring a smooth and efficient check in process. - Read more. IMPROVEMENT:Streamline your block management with multiple groups and a simplified dashboard.Create availability blocks with multiple reservation groups, enabling you to save time and streamline block billing. - read more. Mews University update: Mews Kiosk course now available.Want to learn how Mews Kiosk can help de

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Webinar recording: How to maximise revenue with Space ManagementWebinar

This week, our Senior Product Manager @martin.kucera talked to us about the Space Management and how to unlock revenue potential in your property. We also heard about our flexible financing option, available through the Mews+YouLend partnership, from our Senior Product Manager @juan.caicoya.If you missed the live webinar and Q&A, don’t worry, you can watch the recording below. What is covered in the session:Turning spaces into profit - looking at the options available (from 2min:20sec) How the Space Management feature works within Mews (from 17min:43sec) Customer success stories (from 28min:06sec) How to access flexible financing offered by Mews (from 31min:54sec) Q&A (from 37min:35sec)If you have any questions about Space Management or the YouLend partnership with Mews, please post in the comments below.

MarketaOupiCommunity Manager

published in Mews updates

Reminder: Maximize Revenue Webinar - December 6thNews

Dear Mews Community,Don't miss out on the opportunity to learn how to maximize revenue with space management in our upcoming webinar! Join Martin Kučera, Product Manager at Mews, as he delves into the strategies to help your property reach its full potential.Event Details:Title: How to Maximize Revenue with Space Management Speaker: Martin Kučera, Product Manager at Mews Date: Wednesday, December 6 📆 Time: 1:00 PM - 2:00 PM (CEST) ⌚ Format: Online Webinar 💻In this session, you'll discover how to say goodbye to manual efforts, paper, and spreadsheets, and welcome automation integration. Learn how to grow your revenue with multiple service bookings seamlessly through Mews.Register here 👈🏼

MarketaOupiCommunity Manager

published in Mews updates

Exciting News: Quality Lodgings Partners with Mews for their 100+ HotelsNews

Dear Mews Community,We're thrilled to announce that Quality Lodgings, featuring over 100 handpicked hotels across Europe, has chosen Mews as their preferred partner. 🎉 Thirty of their distinctive hotels, including renowned establishments like Kasteel Kerckebosch, Hotel De Sterrenberg, and Landhuishotel & Restaurant De Bloemenbeek in The Netherlands, are now powered by Mews. 🚀Quality Lodgings' commitment to delivering memorable experiences aligns seamlessly with Mews' emphasis on guest-centric operations. This partnership provides all Quality Lodgings hoteliers with exclusive access to special rates. Notably, Mews' fully integrated point-of-sale (POS) solution enhances operational control for hoteliers, offering features such as digital ordering, integrated payments, and connected inventory for efficient stock management. 📈"We appreciate the value of personalized hospitality, and Mews is the ideal platform to deliver exceptional experiences," says Mathilde van der Weerd, Managing

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: A short recapNews

Greetings Mews Community! Here's a look back at the week: Webinar Highlights: "Transforming F&B Operations" 🗓️ On Wednesday, November 22, we hosted the highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS." Attendees delved into strategies to capture guest attention, streamline revenue management, and effortlessly boost sales. If you missed it, stay tuned - the recording will be available next week. New Mews University Course: Mews Kiosk Mastery 🧑‍🎓 Dive into our latest Mews University course, focusing on the impactful features of Mews Kiosk. Discover how it can significantly reduce manual front-office tasks, increase revenue through upsells, and automate early check-in fees. Happy learning! 🤓 Exciting Marketplace Addition: New Key Cutter Integration 🌐 We're thrilled to introduce the Vostio key cutter integration in our Marketplace. This direct cloud-to-cloud connection offers unparalleled convenience, stability, and ease of s

MarketaOupiCommunity Manager

published in Mews updates

Exciting News: Community Check-In & Future InitiativesNews

Hello Mews Community! ☀️Last week, we started a brand new initiative - Virtual Community Check-In, where we aim to bring small groups of hoteliers together, get to know each other, connect and discuss. It brought insightful discussions with @Linus.Bihn and @mauritsbots . 🌟Here's a brief overview:Linus gave a shoutout to how the community brings everyone together and shared some details on their Christmas operations, also he expressed he enjoys attending Mews events. On the other side, Maurits talked about changes in government rules, gave us some ideas for next years Unfold and mentioned why working together in the community is a big deal.👥 Future Role-Specific Check-In Chats:We're planning more role-specific conversations in January. Your feedback is crucial! What topics would you like to explore? Share your ideas!💡 We Want to Hear From You:Excited about this initiative? Let us know! Have ideas for specific topics? Share them!🗓️ Save the Date: Keep an eye out for more details on t

MarketaOupiCommunity Manager

published in Mews updates

Exciting News: New Key Cutter Integration in Mews Marketplace!News

We're thrilled to introduce the latest addition to our Marketplace - Vostio key cutter integration which is a direct cloud-to-cloud connection. While we have several key cutter integrations, each partner brings unique benefits.Explore the advantages of this new integration:🌐 Cloud-to-Cloud Convenience: This integration simplifies setup without the need for additional downloads or Windows PCs. No need for the Mews Connector desktop application in this case.📈 Enhanced Stability: This new integration reduces the risk of errors by 5%, reduced connectivity issues ensure smooth check-ins whether at the reception or on the Mews Kiosk📥 Easier set up Without the need for additional software, you can set up and start using the integration in as little as 15 minutes!🚀 Unlock Seamless Operations! For detailed steps and further information, visit our help article.📧 Need Help? Contact [email protected] for assistance. Explore other key cutter integrations that our Marketplace offers here. 👈

MarketaOupiCommunity Manager

published in Mews updates

Webinar Reminder: Transforming Your F&B Operations with Mews POS!News

Dear Mews Community Members,This is your friendly reminder that our highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS," is just around the corner!📅 Date: Wednesday, November 22 🕒 Time: 2:30 PM - 3:30 PM (CEST) Key Highlights:✨ Maximize Revenue: Learn how to capture guest attention, streamline revenue management, and boost sales effortlessly.📱 Seamless Mobile POS: Discover the power of a mobile point of sale platform that enhances the guest experience and improves operational efficiency.What to Expect:🚀 Success Stories: Real-world examples of businesses that have transformed their operations with Mews POS.🔄 Integrated Solutions: Explore how Mews POS integrates seamlessly to create a frictionless guest experience.Why Attend?Elevate your business efficiency, increase guest satisfaction, and position yourself at the forefront of industry innovation.🔗 Register HereDon't miss this opportunity to reshape the future of your F&B operat

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Roundup - Buzzworthy UpdatesNews

Dear Mews Community,we are bringing you the weekly updates of what happened in the Community. 🌟 Elevate Your Property Operations: Mews University Live Sessions 📚Embark on a specialized learning journey with Mews University's Live Sessions. Dive into the core of property management systems through two focused sessions:Reservations in Mews: Uncover the intricacies of our user-friendly dashboard, color-coded timeline, and reservation management. Billing & Rebates: Empower yourself in financial mastery, from interpreting the billing screen to managing invoices and payments.Ready to elevate your Mews proficiency? Enroll now.TIP OF THE WEEK: Updated Availability & Occupancy Report 📈Exciting news! Enhancements to our Availability & Occupancy report:More Data at a Glance: A new Total column for key information. Improved Navigation: An intuitive interface for seamless analysis.Explore these enhancements: Read more.Blog: Elevating Hospitality Experiences 🚀Delve into insights shap

MarketaOupiCommunity Manager

published in Mews updates

Mews Milestone: 5,000 Customers worldwideNews

Exciting news, Mews Community! 🌟 We've hit a major milestone, surpassing 5,000 customers worldwide, marking almost 40% growth this year.🌍 Global Impact: From boutique properties to international chains, Mews is building a diverse community of forward-thinking hospitality leaders.📈 Impressive Growth: In the last nine months, our customer base has surged by a third, fueled by a $185 million Series C investment and seven strategic acquisitions.🌟 Celebrating Our Customers: Thank you to all our partners, including Strawberry, edyn, Generator and The Social Hub, as well as leading innovative independent hotels including Airelles, Finn Lough, The Dylan Amsterdam and Good Hotel and more, for making this journey extraordinary.🎉 Accolades and Achievements: Processing €3.5 billion in payments since January, Mews was crowned 'World's Best Hotel PMS Solutions Provider' at the 2023 World Travel Tech Awards.👏 A Message from Our Leaders: Richard Valtr, Mews Founder, and Matt Welle, CEO, are exci

coline.poussiereMews Employee

published in Mews updates

TIP OF THE WEEK: The Updated Availability & Occupancy ReportNews

Dear Mews Community,We're thrilled to share a great enhancement to our Availability & Occupancy report, designed to make your data analysis even more seamless and insightful. 👁️ More Data at a Glance No more manual calculations! We've introduced a new Total column that instantly provides key information per space category, saving you time and effort. Now, in one comprehensive view, you can analyze:✅ Average Occupancy Rate✅ Average Price✅ Total Number of Available Spaces, including adjustments🔄 Improved Navigation We understand the importance of a user-friendly interface. That's why we've grouped filters and the full detail section for a more intuitive experience. Navigating through the report is now smoother than ever!Curious to explore these enhancements further? Dive into the details of the Availability & Occupancy report and discover the wealth of information it now provides.🔗 Learn more about the Availability & Occupancy report!Happy Analyzing! 🧐✨

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