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Mews updates

All the latest Mews updates and what's hot

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coline.poussiereMews Employee

published in Mews updates

TIP OF THE WEEK: The Updated Availability & Occupancy ReportNews

Dear Mews Community,We're thrilled to share a great enhancement to our Availability & Occupancy report, designed to make your data analysis even more seamless and insightful. 👁️ More Data at a Glance No more manual calculations! We've introduced a new Total column that instantly provides key information per space category, saving you time and effort. Now, in one comprehensive view, you can analyze:✅ Average Occupancy Rate✅ Average Price✅ Total Number of Available Spaces, including adjustments🔄 Improved Navigation We understand the importance of a user-friendly interface. That's why we've grouped filters and the full detail section for a more intuitive experience. Navigating through the report is now smoother than ever!Curious to explore these enhancements further? Dive into the details of the Availability & Occupancy report and discover the wealth of information it now provides.🔗 Learn more about the Availability & Occupancy report!Happy Analyzing! 🧐✨

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: Mews Community HighlightsNews

Hello Mews Community! 👋Welcome to our weekly overview, keeping you in the loop on the latest and greatest happenings in the Mews universe.🌌1. Missed the New Mews Kiosk Webinar? Watch the RecordingIf you missed the new kiosk live webinar on 2nd November, you can watch the recording. The webinar covers updates since the release, live demos of the new feature, time-saving efficiencies for guests, and a Q&A session with Product Manager James Taylor. Access the recording here.2. TIP OF THE WEEK: Streamlined Company BillingWe've revamped company billing! Now, create dedicated company bills for organized billing. Choose between a proper company bill or a guest bill with the company attached. Read more here.3. Exciting News: "Flexible Release Dates" Beta Next Week!Get ready for the beta of "Flexible Release Dates" next week! Say goodbye to rigid release dates and hello to efficient room inventory management. Boost revenue and strengthen partnerships. Have a look at the original post.4. J

MarketaOupiCommunity Manager

published in Mews updates

Exciting News: "Flexible Release Dates" Coming Soon!News

Hello, amazing community members! 😎We have a special announcement we can't wait to share. Get ready to be among the first to experience "Flexible Release Dates", as the beta version arrives next week! 📅Say goodbye to rigid release dates and hello to a more efficient way of managing room inventory for travel agencies and corporate groups. This feature will unlock exciting opportunities, particularly for small and mid-market properties, allowing you to sell large volumes of inventory through flexible contracts. 🚀Get ready to boost revenue, strengthen partnerships, and achieve greater success.Stay tuned for more updates and exclusive previews as we prepare for the official release of "Flexible Release Dates."Thank you for being part of our vibrant community, and we can't wait to embark on this journey together.

Sarah.Masterton-BrownCommunity Manager

published in Mews updates

Missed the new Mews kiosk webinar? Watch the recordingWebinar

If you missed the new kiosk live webinar on 2nd November, don’t worry, you can watch the recording here where our Product Manager, @James.taylor covers:What’s happened since the release? (3m 50sec) the new feature in a live demo (5m 50sec) How kiosk delivers on time-saving efficiencies for your guests, with supporting statistics (20m 00sec) Q&A where our PM @James.taylor answered +30 questions around the new feature (31m 30sec)Read further below for FAQ’s that we weren’t able to get to as we ran out of time. How accurate would the ID scanner reservation search be? Does it scan just the last name?Using the find by ID option to find a reservation uses both the first and last names extracted from the ID to match against a reservation. Is it possible to use 1 kiosk to check-in at multiple different properties? For locations that have off-site front-office?Kiosk is configured to a single bookable service within one Mews property, as configured in Mews. It is not possible to configure

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: The Top Moments of the Week!News

Hello everyone, 🙋🏽It's been a bustling week in our Mews Community 🌈 Here's a quick roundup of what went down: Mews Editable History Windows: We learned how to tinker with these windows to control past reservations more effectively. City Tax Changes: Get ready for city tax shifts coming in January. Don't procrastinate; take action now! Mews University's New Courses: No need to stick to one learning path; pick and choose courses that suit your needs. Smooth Onboarding Case Study: A story about how "boring and uneventful" can mean an exceptionally successful rollout. October Release Highlights: Get the scoop on all the great updates Mews rolled out in October. Deposit Flow Improvements: Beta alert! Changes to deposit handling are here to make your life easier. Centralizing Guest Info in Mews: Join the conversation to help revolutionize how guest profiles are managed. Mews Kiosk Webinar: We had a great webinar yesterday on the New Mews Kiosk, we are preparing an article an

MarketaOupiCommunity Manager

published in Mews updates

October Release HighlightsNews

Hey there, community users! We've got some exciting updates for you: New Mews Kiosk 🛍️: Get ready to take your guest experience to the next level and boost your revenue. With the revamped Mews Kiosk, you can customize registration fields, upsell products, and even jazz up your brand representation with custom screensavers. Plus, enjoy smoother check-ins with automatic space reallocations. SMS Add-On 📲: Say goodbye to waiting times! Our SMS add-on in Mews Marketplace is here to make online check-ins a breeze. It's not just about saving time; it's also about increasing upsell opportunities. The result? A 20% boost in completed online check-ins. Segmentation Reporting 🔍: We've tidied up how segments are assigned for new reservations. You're in control, and segmentation reporting is now more consistent than ever. Enhanced Restrictions 🚫: Goodbye, unintentional changes! We've improved how restrictions work in Mews to keep things neat and clear. No more surprises. ResDiary Integr

brenna.oneillMews Employee

published in Mews updates

Don’t get ‘path-locked’: Unlock your learning with Mews University, one course at a timeTutorial

Have you ever wanted or needed to learn more about a specific feature of Mews, but it wasn’t included in your assigned learning path of Mews University? Here in the Global Education team, we do our best to make sure that the role-based learning paths in Mews University fit everyone. However, we also know that each property and role has its own unique needs. Previously, if you wanted to upskill or simply learn more about a particular Mews topic, you had to enroll in a full learning path just to find the specific content you were after. No more! We are happy to share that all of the courses included in our role-based learning paths are now also available as stand-alone courses in the catalogue. Not sure how to access the catalogue? It’s easy. Once you are logged in to Mews University, click on Catalogue in the top left of the screen. You can scroll through the catalogue to see what piques your interest or use the search function to find a course directly. Bonus: Through the catalogue, y

Sarah.Masterton-BrownCommunity Manager

posted in Mews updates

TODAY: Don't miss the webinar on the new look KIOSK!

Don't miss today’s webinar on the new look KIOSK where you’ll hear from our product manager @James.taylor on it’s exciting new features.Sign up for the event here 👈See you at 2pm CET today!

coline.poussiereMews Employee

published in Mews updates

City Tax Changes: Early Warning and Your Next StepsNews

Hey there, Amazing Community! 🍀As we near the end of the year, it's time to give you a friendly heads-up about some upcoming changes in city taxes that will go into effect on January 1st. But please note, these changes will vary by country, so make sure to check if they apply to your location.City Tax Changes: Don't Wait Until the Last Minute! ⏰These changes might impact your property and reservations, so it's crucial not to leave them to the last minute. Our teams will need some time to process your requests. Here's what you need to know:Two Ways to Handle City Tax Changes:1. Fixed City Tax:If your city has opted for a fixed city tax rate, get in touch with us at [email protected]. We'll help you set up the new city tax rate, but we will need official documents to make it official. 2. City Tax as a Product:When you become aware of an upcoming change in your city's tax rate on a specific date, you have the opportunity to get ready and make adjustments using our dynamic pricing feature

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: What transpired this week?News

Hello, Mews Community! 🖐We're here to give you the lowdown on what went down this week in our Mews community. Let's dive into the highlights:1. Mews Introduces Direct Expedia Connection: Exclusive Preview 🌟Exciting news: Mews now has a direct connection with Expedia, offering seamless onboarding, real-time synchronization, and it's completely free! Read more here. 2. Boosting Digital Safety in Hospitality 🔑Prioritize guest security with Two-Factor Authentication (2FA). It's a quick and effective way to safeguard your data. Have a look at this exciting article from one of our amazing solutions architects! 3. FAQs About Our SMS Package 📩Because you asked, we decided to sum up your questions. Have a look at your queries about SMS Package, from languages to error messages, and more.4. TIP OF THE WEEK: "Moving Bills" vs. "Moving Items" 📜Clarifying the difference between "Move Item" and "Move Bill" for smoother billing. Read a clear explanation by our billing expert in this post.5. A Gu

aylin.klingeMews Employee

published in Mews updates

Mews Introduces Direct Expedia Connection: Exclusive PreviewNews

Hello, Mews community! 🖐We're thrilled to share a sneak peek with you today before the official release tomorrow – Mews has built a direct connection with Expedia, and you're among the first to know!Seamless OnboardingOnce you activate this connection, Mews will automatically fetch all your future Expedia reservations. No more manual entry during onboarding!Real-Time Synchronization Expedia sends new bookings, modifications, and cancellations to Mews in real time. It's even quicker than 30 seconds!No More MiddlemenOur direct connection eliminates third-party delays, reducing the risk of overbookings. It's simple and efficient.Speedy ProcessingThe connection is lightning-fast. Expedia sends us over new bookings, modifications and cancellations in real time, so the changes happen almost instantly.Manage Multiple AccountsHandling multiple Expedia accounts? No problem. Mews lets you connect them all, ideal for property groups and more.Access Child CompaniesYou'll also gain access to Exped

MarketaOupiCommunity Manager

published in Mews updates

Weekly community update: What not to miss!News

Hey there, Mews Community! 🌸It's that time of the week when we bring you the latest updates and news 🌈1. Tip of the Week: Finding PreauthorizationsLet's kick things off with a cool tip on quickly accessing preauthorizations in Mews. Get the lowdown on it here.2. Mews Shines Bright: Double Award Winner! 🏆We've got some big news! Mews has bagged two fantastic awards at the World Travel Tech Awards 2023. Learn more about our achievements in this post.3. Mews Payments: Interview with Charlie Delamare 💬Meet Charlie, our Solutions Architect, and find out how Mews payments transformed his property's operations. Dive into the interview and learn more!4. Simplifying "Unpaid Items/Deposits"We're here to clear up any confusion about the "Unpaid Items/Deposits" section on the billing screen. Check it out under this link.5. Granular Cancellation Policies - Your Opinion MattersWe want your input on improving cancellation policies. Share your thoughts and ideas right in this conversation.6. Share

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: This weeks highlightsNews

Hi Community!We've had an exciting week and we're here to fill you in on what's been happening. So, grab a cup of coffee, and let's catch up:1. Handy Tip: Track Deposits with Ease 📈This week, we got a handy tip about using the new Deposit Ledger in Mews. It helps you keep tabs on deposits and prepayments for future reservations. Plus, it makes it easy to spot errors and optimize cash flow. Check out the URL, Reservation Deposits, and Days Until Stay columns for a clear view.2. Summer 2023 Data Snap 🌞The summer season in 2023 was a hit, and we now have the Mews Data Snap to show how the hospitality industry did. It covers occupancy, ADR, RevPAR, online check-in, and more. You can grab regional guides for specific insights.3. Webinar Alert: Boost Your Revenue 💰Mark your calendar for November 8, 2023, for a cool webinar. We'll explore how space management can amp up your revenue with Mews. It's all about streamlining workflows and making the most of your property.4. Using Mews Kiosk Th

MarketaOupiCommunity Manager

published in Mews updates

Unlock Your Property's Revenue Potential! Join Our WebinarNews

Dear Mews Community,If you're ready to maximize your property's revenue and bid farewell to the hassle of manual management, we've got the perfect opportunity for you. Join us for an enlightening webinar where we'll explore the power of space management with Mews.📅 Date: 08 November 2023 🕒 Time: 13:00 - 14:00 CET 📍 Where: Online – Register hereSpace management is at the heart of optimizing your property's revenue potential, and we're excited to have Martin Kucera, Product Manager at Mews, guide you through the process.🔍 What's on the Agenda: Simplify Your Workflow: Say goodbye to paper, spreadsheets, and manual effort. We'll show you how Mews can automate these processes, saving you time and reducing the risk of errors. Unlock New Revenue Streams: Discover how space management can help you grow your revenue even more by enabling multiple service bookings through Mews. Maximize your property's earnings and create an exceptional guest experience. Don't miss this chance to revolutio

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview: Do not miss out on the new updatesNews

Dear Community Members 🌟,Here's a brief overview of the latest happenings in our community: New Kiosk Announcement 🆕: Exciting news! A new and improved Mews Kiosk was introduced with revenue-boosting options and time-saving features. Check-in times are now faster! Deposit Improvements Beta 💰: Deposit handling gets an upgrade with deposits consumed on check-in and flexible tax options. Rollout begins soon. Digital Access Introduction 📲: Learn about the importance of digital tech in enhancing guest experiences, including lessons from industry pioneers. Exciting Mews Updates for September 🌟: September brought language expansions, easier restrictions management, and upcoming improvements. Upcoming Mews Events 🎉: Don't miss upcoming events in various locations for networking and learning in the hospitality industry. Stay engaged and keep an eye out for more exciting updates in our community! 🤝

MarketaOupiCommunity Manager

published in Mews updates

New Kiosk is here!News

Hey there, awesome community!Guess what? We've got some exciting news to share with you – introducing the all-new and improved Mews Kiosk, tailor-made just for you! We've been hard at work to make sure this redesign not only enhances your guests' experiences but also puts more money in your pocket and helps you show off your brand in style.So, what's in store with the spiffy new Mews Kiosk? Let's take a peek:For You:🌟 Boost Your Earnings: Say hello to more revenue with options like product upsells and automatic early check-in fees.⏰ Save Time: Customize guest registration fields to make life easier for your staff, freeing up their precious time.🎨 Show Off Your Brand: Jazz up your kiosk with custom screensavers, images, and your choice of a dark or light theme.🔄 Effortless Check-Ins: Make check-ins a breeze with automatic space reallocations, ensuring things run smoothly.For Your Guests:🔍 Simple Check-Ins: Guests can now easily find their reservations by searching with their last na

MarketaOupiCommunity Manager

published in Mews updates

Exciting Mews Updates for September!News

Hello there, Mews Community! 😎🚀 Exciting New Releases in September from Mews! 🚀September has been a month filled with amazing updates and enhancements in the world of Mews, and we can't wait to share them with you. From language expansions to time-saving features and improved integrations, here are the highlights of what's new in Mews: Mews University Language Expansion: Our Company Billing course is now available in French, German, and Spanish. Learn how to streamline corporate billing in your preferred language. Simplified Restrictions Management: Managing restrictions is now quicker and easier. Create, delete, and merge restrictions in bulk, saving you time and clicks. Seamless Integration: Our improved integration ensures that managing restrictions with your Revenue Management System is a breeze. Enhanced Bill and Invoice Templates: Based on your valuable feedback, we've updated our templates for bills and invoices. Expect clearer, more concise information. Kiosk Updates

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview - Highlights for the WeekNews

Hey there, Mews people! 🌟Here's a quick rundown of what's been happening in our community this week. Check out these exciting updates and tips to make your Mews experience even better! Tip of the Week: Easy Access to Your Mews Help Center! 🧐 Discover a nifty trick to access the Mews Help Center effortlessly with just a click. These hidden shortcuts can save you time and frustration. Mews POS Beta - Room Charge in Digital Ordering 🍔🏨 Get the scoop on the latest feature that lets guests charge their F&B orders to their room, improving guest satisfaction and operational efficiency. Enhancing Reservation Control with Mews' Latest Permission 💼 Learn about the new "Override Rate Price" permission that gives you better control over reservation rate prices, ensuring pricing accuracy. Webinar: Discover the NEW Mews Kiosk (November 2) 📅 Join us for an exciting webinar where we unveil the revamped Mews Kiosk, designed to elevate the guest experience. Don't forget to submit your qu

MarketaOupiCommunity Manager

published in Mews updates

Enhancing Reservation Control with Mews' Latest PermissionNews

We're excited to introduce a modest yet valuable addition: the "Override Rate Price" permission in Mews.What's the Override Rate Price Permission? 💰It's a simple yet effective feature that lets your team adjust reservation rate prices. We've introduced it to address some of the challenges you've shared with us.Where Can You Use It? This feature is available when creating a new reservation or managing an existing one from the Pricing tab.Why Does It Matter? 🚀In the past, there were instances of pricing confusion due to anyone with "Create and Manage Reservation" permission being able to change rate prices. With this new permission, we're giving you the ability to control who can make changes, ensuring pricing accuracy.Note:We've already enabled this permission for everyone with "Create and Manage Reservation" access. Just a friendly reminder that those with only this access can still change rate prices when modifying the reservation's space category.We appreciate your feedback and hop

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Overview - Don't Miss OutNews

Here's a quick rundown of what went down in our Mews Community this week:1. Exciting New Mews KioskWe're jazzed to announce a fancy new Mews Kiosk coming in October. ⭐ It's all about elevating the guest experience with cooler design and animations. Plus, it'll help with branding, registrations, and more. Early access for community members!2. Easy Reservation Imports in MewsWe've got your back with a step-by-step guide for hassle-free reservation imports. Learn the tricks for data, special requests, and even currency. 💰 Plus, tips from the pros to make it a breeze.3. Join Us at Upcoming Mews EventsDon't miss out on hanging with the Mews team and fellow hotel peeps at upcoming events. It's the perfect way to stay in the know about the hospitality scene. 👋4. New Beta: Rolling Release DatesWe're cooking up a new beta feature - rolling release dates for group blocks. Make your travel agency contracts smoother with this. Wanna give it a spin? Let us know! 🙌5. New Beta - Amadeus’ Guest Ma

MarketaOupiCommunity Manager

published in Mews updates

Join Us at Upcoming Mews Events - Till End of OctoberNews

Dear Mews Community,Don't miss these upcoming events where you can connect with the Mews team and fellow hoteliers. These gatherings are essential for staying at the forefront of the hospitality industry. We can´t wait to see you there! 😎1. Mews Luminaries: London 2023🗓️ Thu, Sep 28, 6:30 PM - 10:30 PM 📍 Sophie’s Soho, LondonEnjoy a soirée with hospitality experts in Theatreland. Elevate your properties to the next level.2. Mews Showcase: Belfast🗓️ Wed, Oct 4, 4:00 PM - 9:00 PM 📍 Belfast Explore top Belfast hotels and connect with industry innovators.3. Mews Sunset Cruise: Barcelona🗓️ Thu, Oct 5, 4:00 PM - 8:00 PM 📍 BarcelonaSail at sunset, play eco-golf, and connect with leaders in hospitality.4. Mews Hospitali-tea: Glasgow🗓️ Thu, Oct 5, 5:00 PM - 8:30 PM 📍 MacIntosh at the Willow, GlasgowExperience tea, tech innovation, and networking in a historic tearoom.5. Mews Breakfast Club: Dublin🗓️ Fri, Oct 6, 9:00 AM - 12:00 PM 📍 Sophie’s Rooftop Restaurant, DublinJoin a tech innov

James.taylorMews Employee

published in Mews updates

We’re excited to announce that a new Mews Kiosk is coming in early October!Update

We’re excited to announce that a new Mews Kiosk is coming in early October! We’ve been working to significantly enhance the Mews Kiosk for both customers and guests over the last few months. We’ve focused on addressing key friction points we’ve discovered from many customer visits and calls, as well as elevating the design to something you can proudly position prominently in your lobby! How is the new Kiosk design going to help you? An improved guest experience through elevated design and animations Enhanced branding with video and images that reflect your property New dynamic registration card that can be configured to match your business needs Increased ancillary revenues by automatically capturing early check in fees and redesigned product promotion during check in Simplified experience to find a reservation with only a last name required and the control for you to disable or enable this in the Kiosk settings to match your business needs Enable future direct commun

MarketaOupiCommunity Manager

published in Mews updates

Weekly Community Roundup - What´s hotNews

Hello there, our dear community members! 💐Here are the highlights you shouldn't miss from last week:1. Mews Nordic Tour 2023 Join the #MewsNordicTour across 13 cities in Denmark, Sweden, and Norway. Elevate your hospitality game and meet industry experts. Request a visit here.2. Google Tag Manager Upgrade Our Mews Booking Engine Guide's GTM documentation just got better! Simplified setup, revamped pages, and enhanced triggers reference. 🚀 Check it out: Upgraded documentation is live!3. Sign-in Faster with PIN Save time with the PIN login option. Learn how to set it up for quick access to your accounts.🔐 Guide: Read more for a smoother login experience.4. Dive into the Mews Marketplace Transform your hotel operations with our Marketplace guide. Explore connection types, integration types, and setup options.🌐 Get started: Read the guide to unlock the Mews Marketplace's potential!5. Mews at the Independent Hotel Show - Visit us in London on Oct 16-17, 2023, for innovative solutions an

MarketaOupiCommunity Manager

published in Mews updates

Join Us at the Independent Hotel Show LondonNews

🏨 Mews at the Independent Hotel Show:Make sure to stop by Stand Number 1542 at the Independent Hotel Show in London this October. Mews is proud to be part of this exciting event, where you can explore innovative solutions that will reshape the future of hotel management and revenue optimization.🗓️ Date: Oct 16-17, 2023🎪 Stand Number: 1542: Visit us for innovative solutions.🥂 Special Drinks: Join us for networking on day one. 🎤 Josef Takes the Stage:Don't miss our expert speaker, Josef, who will be sharing invaluable insights and strategies to help you unlock untapped revenue potential in your hotel.🗓️ Date: Oct 16, 2023🕚 Time: 11:00 AM - 12:00 PM📍 Location: Social Business Space🔍 Topic: Unlock Untapped Revenue Don´t forget to book your meeting and see you there! 😎

MarketaOupiCommunity Manager

published in Mews updates

TIP OF THE WEEK: Sign-in faster with PINTutorial

In our fast-paced digital world, we're always looking for ways to save time and make our online experiences smoother. But did you know that there's a nifty little feature that many users are unaware of? It's the Personal Identification Number (PIN) login option, and it can make your life a whole lot easier.In this article, we'll show you how to set it up, giving you faster access to your accounts with just a few taps. 😎✅ Access Your Profile: First things first, log in to your account. Then, look for the user icon at the top right corner of the screen and click on it. This is your gateway to account settings. Profile, Please: Find the "Profile" option in the dropdown menu that appears after clicking on the user icon. Click on it, and you'll be taken to your account profile. Unlock with PIN: Now, here's the cool part. On your profile page, you'll see different sections. Look for the one labeled "Security" and give it a click. This is where the magic happens. Edit Your PIN Settings

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