Mews Marketplace

Mews is now integrated with Mirai! 🎉News

Hi everyone, I’m excited to announce that Mews is now integrated with Mirai! With +4,000 customers, Mirai goes beyond a booking engine, offering also website and metasearch solutions as well.This connection ensures that rates, availability and reservations are always up to date, minimizing manual workload and preventing overbookings.Mirai seamlessly integrates with Mews, enabling real-time data synchronization between the two systems.Thanks to this integration you will get:Increased Efficiency: automates the transfer of crucial data between Mirai and Mews, eliminating manual entry and reducing human errors. Optimized Revenue: dynamic rate updates and restriction management help maximize revenue opportunities. Real-Time Accuracy: prevents overbookings and ensures all sales channels display the latest availability and pricing.

680

8 months ago

CasasApprentice

ZAPIER New Reservation event trigger not working

The trigger for a new booking event on Zapier isn't working, even though the zap test was successful.Which values do i Have to use for the time starter if I want to search for reservations arriving in the next 5 days?

672

8 months ago

smehiaSenior Guru

Groups and events management integration

Hello everyone We are looking for an integration that would help us manage our direct events and groups reservations (meaning not the “block booking” ones) and so we’re wondering if we could get any advice from you Mewsers. The idea, in a nutshell, is to be able to manage everything from encoding the reservation to the sending of the confirmation letter and/or contract Are you using one of those? With good results ? Easy to use? Is the level of encoding’s error or interface glitch with Mews acceptable ? Is the month fare interresting ? Thanks in advance for your feedback and inputs Regards to you all Stephane

1284

MickGuru

Booking.com overbookings

Hi everyone,I would like to ask you about Mews PMS integrations with Booking.com. Specifically, I would like to know which integration is being used by other users - the Mews-Booking.com direct integration or the SiteMinder-Booking.com integration.Additionally, I am interested in understanding if you have experienced any overbookings and if so, the frequency of these overbookings. As background information, we migrated to the booking.com-Mews integration and do like the connection however we regularly receive overbookings via booking.com, there is a thought that with the Siteminder -Booking these overbookings could be minimised due to Siteminder holding the availability. As i understand the Mews-Booking.com integration has a minimum pull and push period of 30 seconds for rates, inventory & reservations, while the SiteMinder integration has a minimum pull period of 2 for reservations and a minimum push period of 30 seconds of rates &

37213

PierrickMaster Helper

Roomtype status (booking.com)

Good afternoon everyone,Since our Mews launch, we have a direct connection with Booking.com to edit prices and availability. Before Mews, we worked with Cubilis as our channel manager. A few months ago, we decided to remove some of the roomtypes from the rooms offered on Booking.com.Today, I want to reverse this, but when I check the calendar view on Booking.com, I noticed that the price is missing (see screenshot underneath). How can I fix this in Mews so that the rooms can be sold again?

372

KerstinContributor

Integration Mews & Duetto

Liebe Community,seit fast einem Jahr arbeiten wir nun sowohl mit MEWS, als auch dem RMS Duetto. Gibt es hier jemanden, der die gleiche Problematik in Bezug auf Zu- und Abschläge von Zimmerkategorien teilt? Weder MEWS, noch Duetto unterstützt Personenzu- oder Abschläge, z.B. ein DZ/EZ, Triple oder Vierbett. Hier musste ich ein Add On auf der Homepage erstellen. Hat jemand einen Tip?Liebe Grüße aus Baden-BadenKerstin Tews

1038

N.HALL ConsultingMaster Contributor

Zenchef integration - Credit card guarantee

One of my client properties that uses Mews, also utilises Zenchef as the booking software for their F&B services.The client would like to know if the Mews / Zenchef integration also allows for payment / credit card guarantees of reservations, using the Stipe account associated with the Mews subscription. From what I can read in the integration documentation, this is not the case, but if a community member has a solution, I would be extremely grateful for advice.

832

DanS.Helper

Which OTA's do you use?

Hey, We noticed that Expedia is on the way down. Does anyone have any alternatives OTHER THAN the famous b.com?

1258

scottadamsApprentice

TT Lock Key Cutter Integration

Hello, I am trying to integrate the Mews Key Cutter API:https://help.mews.com/s/article/how-do-key-cutter-integrations-work?language=en_US With TTLOCK HOTEL, my lock provider.https://euopen.ttlock.com/document/doc?urlName=userGuide%2FhotelCardEn.htmlhttps://hoteldoc.ttlock.com/en/ Has anyone had success in doing this and are able to help guide me please? Thank youScott

1322

JeffIrwinApprentice

Best Gift Card Soloution

What's the best Gift card provider that connects with mews.

1201

JeffIrwinApprentice

Can you run Mews on a Mac Operating system?

I know Mews can run on Mac in the cloud, but can it use Mews connector app to connect with printers and key cutters? This is what I find (Looks like you have to run windows) our hotel was going to be switching to Mac. Install the Mews Connector app onto the same computer as your local devices, for example, key cutters or printers. This computer needs to:be a Windows PC, with Windows Vista or later version, operate 24/7 and never shut down, run on .NET framework 4.8.

1322

FemkeHelper

Greece Electronic invoicing integration that sends invoices to the Greek Ministry of Finance

Hello Greek properties!We are about to open a property in Athens, and local laws requires us to submit all issued invoices to the local tax authorities in real time. Mews doesnt offer any intergration themselves for this so I am looking here if there is any advise how to best work with this?

3157

Chris GallardoApprentice

Booking Engine - Channel Manager

Hello I am trying to find the easiest way to calculate percentages of sales by platform since we just star working with Mews last month. I see the easiest way it would be to enhance it, would be connecting the booking engine with the channel manager (siteminder in my case), would you recommed it to me? And what is the advantages and disadvantages to have it separately?? thanks in advance

672

marketa.oupickaMews Employee

Hospitality Hot Topics: Transform Guest Experiences with PMS-CRM IntegrationNews

Hello Mews Community! 👋Ever imagined a hotel experience where every guest feels truly known and their preferences are anticipated from the moment they book? That’s the magic of connecting your property management system (PMS) with your customer relationship management (CRM). By uniting these systems, hotels can create seamless, personalized guest experiences and improve operational efficiency.Here’s a sneak peek at the benefits of a PMS-CRM integration:1. Personalized Guest Experiences Imagine welcoming a guest with their favorite room ready, a minibar tailored to their preferences, and an invite to try your chef’s latest dish. Integration helps you go beyond the basics to deliver unique, memorable stays.2. Prioritize What Matters Access to combined data means your team can focus on the guests and accounts that drive your business forward, making prioritization effortless and effective.3. Loyalty Rewards

3696

DanS.Helper

Yield & revenue Managers Unite

Hi Kids,I am looking for a Y&R enthusiast to discuss a HotelBeds situation we are facing at The Arcade Hotel Amsterdam.HB produces so well yet the commissions are extremely high. We have been bouncing around the idea of cancelling with them but we obv know the downside as well. We would like to discuss it with someone outside our team to hear different POV’s.Would anyone be up for a 15-20 minute chat this coming Monday? If so, please send me an email to daniel@arcadehotel.nl and I will fwd you a link. Much appreciated, happy new years and have a great weekend,With luv,Dan

390

ChrisHoContributor

Integration von XRechnung Deutschland

Guten Tag zusammen,gibt es Informationen, wie die Integration von XRechnung Deutschland in Mews abläuft? Die Integration im Marketplace/Abonnements ist bereits durchgeführt. Schaltete Mews das Programm ab 01. Januar 2025 automatisch aktiv oder muss eine manuelle Freischaltung durchgeführt werden (wenn ja, wie?).Es wäre schön, wenn jemand mehr Infos hierzu hätte! Besten Dank!

1091

11 months ago

Sarah.Masterton-BrownMews Employee

Explore long-term booking strategies with Expedia

Maximize your booking potential with Expedia GroupTM by adding rates and availability at least a year in advance. In a recent survey, 25% of Expedia Group travelers reported that they are comfortable booking travel more than a year in advance.* To better meet the changing expectations of guests today, you’ll want to adapt your distribution strategy on Expedia Group websites to offer as much availability as possible. As you finalize your distribution and inventory plans for the year, now is a great time to incorporate long-term booking strategies. Adding rates and availability on Expedia Group websites a year or more in advance can help you attract guests who are looking to book early. And those early bookings can make a big impact on your business! Janet Chen, General Manager at Beiman WOW Poshtel consulted with her Expedia Group market manager to find new strategies to fill beds in a competitive market. To maximize booking potential, Janet’s market manager re

240

11 months ago

aylin.klingeMews Employee

Important update: Google Hotel Search integration endingNews

Dear Community,We understand that the Google Hotel Search integration is a valuable tool for many of you. It helps boost your visibility on Google and drives more direct bookings to your property. That's why we want to let you know about an important change coming soon. What's happening? As of July 1st, 2024, Google will stop supporting its integration with Mews. This means that the current Google Hotel Search connection on Mews Marketplace will no longer work. Unfortunately, this is Google's decision, and it's not something Mews can control. Why is this happening? Google hasn't given us a specific reason. They've simply decided to stop supporting integrations like the one with Mews. Rest assured; this isn't targeted specifically at Mews. What are we doing about it? If you're using Google Hotel Search through Mews, the integration will end on July 1st. But don'

19135

JonathanSaavedraMaster Apprentice

rates issues after a push Yield Planet

Im having some problems after manual push from MEWS to Channel Manager :( After the push I have received some reservations Full Board but as Only Accomodation rate Anybody else?

532

joscelyn.comstiveMews Employee

Unlocking Value with the Mews for Salesforce Integration

The Mews-Salesforce Integration brings seamless connectivity between Mews and Salesforce, providing hoteliers with valuable guest insights and operational efficiency.This integration allows hotels to personalize guest experiences, boost revenue, and streamline data management—all without third-party software or complex development. 1. Personalize Guest ExperiencesWith guest preferences, profiles, and spending data synced directly into Salesforce, hotels can offer tailored experiences and anticipate guest needs. This results in stronger guest relationships, enhanced loyalty, and “surprise and delight” moments that set your hotel apart. 2. Drive Revenue with SegmentationThe integration enables you to segment guests by spending patterns, identifying high-value customers for targeted offers. Sales teams can use detailed corporate account insights to negot

3370

KaroContributor

Age categories are not getting mapped to SynXis

Hi! Anyone else here using the Sabre/SynXis integration and having trouble or has some tricks due to age categories? Set up in Mews must be right, because both BE and booking.com take the right rates/ extra fees for children, but somehow the mapping/ connection between Synxis and Mews is not working. Support ticket is going on, but wanted to ask the community too…Best regards, Karo, Hindsæter, Norway

1486

ericaet1Apprentice

Expedia Direct Connect with MEWS

Hello, I have been live with the Expedia direct connect with MEWS and been working with support, but I keep getting different answers. I try it, it doesn’t work. I am looking for advice on setting up Expedia Collect and Hotel Collect mapping in market place.We have 2 rate plans, 1 for Expedia Collect and 1 for Hotel Collect. I can only map 1 and I can only select Hotel Collect or Expedia collect.If I use the Expedia Collect rate code with the collect type Expedia, then ALL bookings go to the Expedia Collect rate plan. Meaning, if a guest books Hotel Collect, it books in MEWS against Expedia Collect. And, visa versa on that.This has been a back and forth with support for a month and no solutions from support are fixing the issue. Has anyone else found the right answer?

1877

NicolasLASuperstar Apprentice

Lacoly for whatsapp guest communications integrated with MEWS operation

Hello community, does anyone have experience with Lacoly App (https://lacoly.com/en/) ? We are looking for comunicate with our guests through whatsapp and Lacoly solution seems to fit.I want to know if anyone in the community have any experience with this 3rd partie integrator. Any information/recomendation on this topic, will be appreciated.Regards, Nicolas.

2653

Philipp100Master Apprentice

Booking.com deletes Online Check-In and Mews Messages Links

I am surprised that I couldn’t find any thread discussing this issue.Maybe I am the only one with this problemFor the past month, I’ve tried everything, but Booking.com continues to remove all links from every email we send. This prevents us from sharing the online check-in link or Mews Messages link with our guests.My booking.com account manager suggested writing out the link instead of using a button, but that didn’t work either.I even added the „app.mews.com“ link to Booking.com whitelist - „your approved links“The account manager is aware of the issue but hasn’t provided a solution.Does anyone know a solution to this issue?

15106