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Across the industry, hoteliers like you are reimagining their spaces. From capsule hotels in Japan to cruise ship cabins, the winners are designing rooms and communal areas that boost both revenue and guest satisfaction. But what kind of decisions are they making?  Well, there’s been a mindset shift: space isn’t just something to fill, it’s something to optimize and monetize. And bigger doesn’t always mean better.  From the Wall Street Journal, here’s a look at how rooms might be shrinking but value is growing:   Smarter spaces win  Take the minibar. It may seem like an obvious way to encourage extra guest spend. But it takes time for your staff to check and replenish. And do guests even use them? If not, consider replacing them with a buzzing self-service lounge that encourages guests to socialize... and spend more.  Closets? Slim them down to open-plan storage and relocate ironing boards to shared laundry areas to free up valuable guest space. Designing rooms that are easier to turn

Busy? Want answers fast? That’s why we built Rory - a smart help bot built right into Atomize, ready to give you answers right when you need them. Whether it’s a quick how-to, a feature question, or a troubleshooting moment, Rory’s got you. And here’s the best part: Rory has access to every piece of Atomize documentation. If there’s an answer, Rory can find it - faster than you can open a support ticket. Common Rory use cases  When do price recommendations happen?  How are price recommendations generated/calculated?  Understand the reason behind a price recommendation for a specific date.   Why you’ll love using Rory  Knows everything we know – Rory taps into our full library of documentation, guides, and resources.  Answers in seconds – No more waiting for replies or digging for info.  Built into Atomize – Help is always just a click away.  Helps you help yourself – Learn as you go and feel confident in what you’re doing.   Where to find Rory He’s already live in Atomize. Just lo

Hi everyone, I'm Alexander, part of the sales team here at Mews. Every day, I speak to hoteliers who are doing everything right – smart strategy, great guest experience, solid tech. But when we get to revenue, I often hear the same thing: “Our RMS works well enough.” In 2025, “well enough” usually means pricing is still partly manual, there's friction between systems, and forecasts are short term. And that means missing out on revenue you should be capturing. The good news? You’re already using Mews, so the fix is closer than you think.  Meet Atomize. The future-proof RMS built for Mews. Atomize isn’t just integrated with Mews. It’s becoming part of it. Planned to be fully built within Mews in 2025/6, hotels using both will get more than a smoother connection. They’ll get fully aligned pricing and operations, with one platform powering it all.  Curious about how Atomize could work at your hotel? Leave your details here and we’ll reach out.  What Atomize x Mews looks like in practice: O

Thank you to everyone who joined our recent webinar, From Chaos to Clarity: Embedded Payments That Just Work.We hope you enjoyed this fast-paced, insight-packed session.Even if managing payments probably isn’t your favorite part of hospitality – it’s a big deal. And when done right, it can completely change how your property runs, improving your guest experience, operations and even boosting your revenue. If you’ve been wondering how Mews Payments could work (or work better) for your property, this is the perfect place to start. 👇How to access the recordingDon’t worry if you missed it live – you can still access the full webinar. If you follow this link, you’ll be able to watch the recording. If you can’t access the article, you’ll need to either login or create an account.  

Big news: we’re evolving how rate management works in Mews - and it’s going to make your life a whole lot easier. If you’ve ever found yourself juggling dozens of base rates just to manage different seasons, taxes, or guest types, this update is for you. We're moving toward a "Single Base Rate" model that gives you more control, less complexity, and full compatibility with Revenue Management Systems (RMS) - including Atomize. What’s changing? Right now, many hoteliers are forced to create multiple base rates just to support variations like: Seasonal differences in pricing  Guest-specific tax rules (like veterans or government exemptions)  Per-guest adjustments on corporate or special rates This bloats your setup, makes rate management harder, and blocks optimization by RMS tools that are designed to work with just one or a few base rates. We’re fixing that. The new approach Over the next few months, we’re rolling out powerful updates that will let you do more with fewer rates. Here’s w

Hi Mews Community 👋Another month has flown by, and with it comes a batch of fresh updates to make your Mews experience even smoother. Here’s what’s new from July👇 🔁 ImprovementKeep important documents right on the reservation.  No more switching screens just to upload a guest’s ID or signed agreement. With the new Contracting section on the Reservation detail screen, you can now store key documents right where they belong, on the reservation itself. Read the help article to get started. What’s new: New Contracting tab on the reservation screen: Upload and manage documents directly under the new tab Supported file types: Add PDFs, JPEGs, or PNGs with just a few clicks Custom metadata: Add signature status, signature and expiration dates, and personal notes Quick access to documents: Open files or view metadata without leaving the reservation Cleaner workflows: Keep guest profiles tidy by linking documents to specific stays  🔜 Announcement🎓 Elevate your expertise: Mews Universit

Hi Mews Community, we’ve got news! The 2025 IDC MarketScape for Worldwide Hospitality PMS just named Mews a Leader 🚀 Three years ago, when we featured in their last assessment, Mews was named a Major Player. So, to have achieved this title so soon after is a massive accomplishment.  And it proves what we’ve always known, leading hotels use leading tech. After all, it’s the leading hoteliers like you who chose Mews, challenged us and grew with us who made this possible. Thanks for pushing us to be better, every step of the way. Want to see what IDC said about Mews? Read the full report 👉 [link] 

When we talk about RevPAR, we usually mean beds and bathrooms. But what about the corner next to reception?  The space in the garage gathering dust? What about bike rentals? With Mews Hourly Booking Engine, those “extras” become revenue-generating - with barely any effort. Why bike rentals? Because guests love them - and they pay for them. More and more travelers are ditching taxis and exploring cities on two wheels. Whether it's eco-conscious Gen Z travelers, digital nomads looking for local experiences, or families planning a car-free city break, bikes are becoming a must-have amenity. And for you, they’re a high-margin opportunity waiting to be tapped. Here’s why you should start offering bike rentals:  New revenue stream: You already own the bikes or the space. Now let it generate income.  Happier guests: Convenience gets rave reviews. And on-site rentals? Super convenient.  More local charm: Let guests experience your city their way - and remember your property as the one that m

You might’ve noticed something new. Atomize now looks more like Mews. That’s not just a fresh coat of paint - it’s a sign of what’s next. Mews and Atomize are one team, one platform, and we’re building something bigger: a fully connected way to manage your property and grow your revenue, all from a single system. One platform. One supplier. One less headache. What does this mean for you?  One supplier instead of two. That’s fewer contracts, fewer tools, and fewer headaches.  A shared roadmap between your PMS and RMS - so new features arrive faster, with no clunky handoffs.  Seamless data connection: Pricing decisions informed by real-time performance, availability, and guest behavior data.  Why revenue automation matters Still managing rates manually? That means slower reactions to market demand, time-consuming workflows, and missed revenue opportunities. Hotels that automate pricing with Atomize have seen real results:  Kronen Hotels increased RevPAR by 35% after implementing Atomiz

Hey Mews Community 👋A brand-new episode of Matt Talks has just dropped — the podcast where our CEO, Matt Welle, sits down with industry leaders, Mews insiders, and hospitality changemakers to talk all things innovation, growth, and the future of hospitality.If you're new to Matt Talks, here’s what you need to know: it’s not your average corporate podcast. Each episode offers an honest, behind-the-scenes look at how we’re shaping the hospitality industry — plus plenty of insights you can take back to your own hotel or team. Whether Matt’s chatting with Mews customers, product leaders, or entrepreneurs, the conversations are always fresh, candid, and worth a listen.🎧 Episode 40: The case for human-led hospitality with Bashar WaliHave we over-engineered the basics in hotels? Bashar Wali, Founder of Practice Hospitality and This Assembly, argues that true hospitality is human-led even as automation, AI and dynamic pricing become the norm. The tools may evolve, but the heart of great serv

Hey, Mews crew Let’s be real. Managing payments probably isn’t your favorite part of hospitality. But it’s a big deal. And when done right, it can completely change how your property runs, improving your guest experience, operations and even boosting your revenue. That’s exactly what we’re diving into during our upcoming webinar: Mews Payments. From Chaos to Clarity: Embedded Payments That Just Work. 👉 Register for the webinar What the webinar will cover Two Mews specialists will walk you through the real-world impact of embedded payments and the effect on your revenue. And because you don’t just want to hear us talk, they’ll be joined by two Mews customers who’ll share their own before-and-after story. You’ll see what changes when payments go from clunky and manual to smooth, automated, including:  The difference between integrated and embedded payments (and what that means)  Common challenges of legacy systems and how they’re holding you back  Real outcomes: fewer no-show losses,

No more switching tools. No more remembering another password. You can now open Atomize, a Mews company directly from your Mews dashboard - and that small change opens up a whole new level of efficiency. One platform. One login. One less thing to worry about. This tighter connection isn’t just about convenience - it’s a better way to run your business. Here’s what you get:  Fewer vendors. One contract, one team, one platform.  Faster innovation. Mews and Atomize now share a roadmap - so improvements roll out faster.  Smarter decisions. Atomize uses live Mews data - performance, availability, guest behavior - to optimize pricing in real time.  Still pricing manually? Let’s fix that. Manual rate setting is slow, stressful, and frankly, outdated. Atomize takes care of it automatically, adjusting prices based on demand, competition, and booking behavior. And it works:  Kronen Hotels saw a 35% jump in RevPAR.  Frimurarehotellet saves 20-30 hours per Revenue Manager, every single month. 

Tired of juggling duplicate rates just to handle seasonal pricing? Now you don’t have to. With our latest update, you can create dependent rate offsets that vary by dates—helping you account for seasonality while keeping your rate strategy clean, flexible, and revenue-focused. What’s new  Set dependent rates by check-in date: Apply different pricing rules for different seasons or events—without affecting dates that don’t need changes.  No more duplicate rates: Say goodbye to endless rate copies for seasonal pricing. One dependent rate can now handle seasonal adjustments, reducing clutter and simplifying management.  Room-level adjustments made easy: Tailor pricing for different room types without extra steps.  Faster updates, directly in the grid: Adjust seasonal pricing on the fly with fewer clicks, so you can respond to demand shifts faster.  Why it matters Managing rates shouldn’t mean wrestling with a patchwork of workarounds. Seasonal demand is predictable, but without the righ

Hi Community!We understand guest data collection can be complex—different guests often require different information, and our previous Check-in form didn’t offer the flexibility you needed. You've told us clearly you wanted greater control over the information collected from reservation owners, additional adults, and children. With your feedback, we've developed a solution and conducted extensive beta testing over the past few weeks. Many of you actively contributed to validating and refining these improvements. And now, we're thrilled to announce that these enhancements are generally available* What’s changing?    Our Check-in form has been fully redesigned based on your insights. Now you have precise control over the information you collect from reservation owners, additional adults, and children, ensuring each guest type aligns with your property’s specific operational, regulatory, and guest service needs. Collect exactly what you need    Do you need to capture emails from only rese

Hey Mews community 👋We’re always working to make your operations smarter, faster and more intuitive. So, we’ve given menu management the Mews treatment. Think more flexibility, more functionality and even more customization.See it in action: What’s new?Build and manage menus directly from the Mews POS web dashboard. From the new ‘Menus’ section in the navigation bar, you can now:Build structured menus tailored to your operations Create menus for specific outlets or services (e.g. breakfast, bar, special event) Adjust pricing or descriptions on specific menus so guests always have the right info Only see what’s available at each outlet Curate menus to increase upsells and highlight high-margin or seasonal itemsFully integrated with the Mews POS Android app, tailored menus help your team find the right items faster and let your guests enjoy a smoother ordering experience. And don’t worry, existing tools like the A-Z product list and shortcut grid view aren’t going anywhere. Why it matte