Hello!
I noticed a very annoying issue with the KIOSK App update process.
Since we, and most probably everyone else (?) is running the App for Guest SelfCheckIn in Single App Mode / Kiosk Mode on the iPad automatically updating the app through the app store or via MDM is not possible. I guess because the App is forced to stay open and cannot be updated while open.
Therefore someone has to manually deactivate the Single App Mode through MDM or Supervised Access Tools. We use iMazing to put the iPad in Supervised mode and therefore the update process is extra tedious (go there, connect with cable to Mac, deactivate Single App Mode, initiate App Store Updates, reacticate Single App Mode )
It would be appreciated if functionality breaking updates were announced in a mailing list so that we are aware if the fact that we need to go and update the app manually. Furthermore less frequent breaking updates would be appreciated.
in the last few weeks we had to at least three times update our iPad Kiosk app manually because it’s in Kiosk mode - and we only know about that once guest cannot check in in the evening - very annoying. It’s not really nice that missing certain KIOSk App updates results in the app becoming dysfunctional (Error after guest entered all the data: „Data cannot be submitted, please try again“ over and over again)
Is anyone else experiencing the same? Hoe do you deal with that? What do you wish Mews would do differently in this regard?
Best wishes,
Jean-Philipp
(writing this after a late night App update intervention 
)