Insights & Inspiration

Greetings Mews Community! 😎 Welcome to our weekly update where we bring you the latest news and insights to help you navigate the dynamic world of hospitality and technology, with a POS flavour this week! Let's dive into the key highlights of the week:Check out the Mews POS webinar: Do you have an F&B function at your property? Find out more about how Mews POS can help you streamline your operations. Recording is here. Summary of new releases in November: Don’t miss any of our new features or improvements that we delivered last month. Check them out here.

This November, it’s been another busy month for our product team delivering some new features for you.Take a look:NEW FEATURE:Showcase your free cancellation rates in the Mews Booking Engine Now offer your guests a more customized booking experience with the option to view free cancellation only rates in the Mews Booking Engine. - read more.

This week, our Senior Product Manager @martin.kucera  talked to us about the Space Management and how to unlock revenue potential in your property. We also heard about our flexible financing option, available through the Mews+YouLend partnership, from our Senior Product Manager @juan.caicoya.If you missed the live webinar and Q&A, don’t worry, you can watch the recording below. What is covered in the session:Turning spaces into profit - looking at the options available (from 2min:20sec) How the Space Management feature works within Mews (from 17min:43sec) Customer success stories (from 28min:06sec) How to access flexible financing offered by Mews (from 31min:54sec) Q&A (from 37min:35sec)If you have any questions about Space Management or the YouLen

Dear Mews Community,Don't miss out on the opportunity to learn how to maximize revenue with space management in our upcoming webinar! Join Martin Kučera, Product Manager at Mews, as he delves into the strategies to help your property reach its full potential.Event Details:Title: How to Maximize Revenue with Space Management Speaker: Martin Kučera, Product Manager at Mews  Date: Wednesday, December 6 📆 Time: 1:00 PM - 2:00 PM (CEST) ⌚ Format: Online Webinar 💻In this session, you'll discover how to say goodbye to manual efforts, paper, and spreadsheets, and welcome automation integration. Learn how to grow your revenue with multiple service bookings seamlessly through Mews.Register here  👈🏼

Dear Mews Community,We're thrilled to announce that Quality Lodgings, featuring over 100 handpicked hotels across Europe, has chosen Mews as their preferred partner. 🎉 Thirty of their distinctive hotels, including renowned establishments like Kasteel Kerckebosch, Hotel De Sterrenberg, and Landhuishotel & Restaurant De Bloemenbeek in The Netherlands, are now powered by Mews. 🚀Quality Lodgings' commitment to delivering memorable experiences aligns seamlessly with Mews' emphasis on guest-centric operations. This partnership provides all Quality Lodgings hoteliers with exclusive access to special rates. Notably, Mews' fully integrated point-of-sale (POS) solution enhances operational control for hoteliers, offering features such as digital ordering, integrated payments, and connected inventory for efficient stock management. 📈"We appreciate the value of personalized hospitality, and Mews is the ideal platform to deliver exceptional experiences," says Mathilde va

Greetings Mews Community! Here's a look back at the week: Webinar Highlights: "Transforming F&B Operations" 🗓️ On Wednesday, November 22, we hosted the highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS." Attendees delved into strategies to capture guest attention, streamline revenue management, and effortlessly boost sales. If you missed it, stay tuned - the recording will be available next week. New Mews University Course: Mews Kiosk Mastery 🧑‍🎓 Dive into our latest Mews University course, focusing on the impactful features of Mews Kiosk. Discover how it can significantly reduce manual front-

Hello Mews Community! ☀️Last week, we started a brand new initiative - Virtual Community Check-In, where we aim to bring small groups of hoteliers together, get to know each other, connect and discuss. It brought insightful discussions with @Linus.Bihn and @mauritsbots . 🌟Here's a brief overview:Linus gave a shoutout to how the community brings everyone together and shared some details on their Christmas operations, also he expressed he enjoys attending Mews events. On the other side, Maurits talked about changes in government rules, gave us some ideas for next years Unfold and mentioned why working together in the community is a big deal.👥 Future Role-Specific Check-In Chats:We're planning more role-specific conversations in January. Your feedback is crucial! What topics would you like to explore? Share your ideas!

We're thrilled to introduce the latest addition to our Marketplace - Vostio key cutter integration which is a direct cloud-to-cloud connection. While we have several key cutter integrations, each partner brings unique benefits.Explore the advantages of this new integration:🌐 Cloud-to-Cloud Convenience: This integration simplifies setup without the need for additional downloads or Windows PCs. No need for the Mews Connector desktop application in this case.📈 Enhanced Stability: This new integration reduces the risk of errors by 5%, reduced connectivity issues ensure smooth check-ins whether at the reception or on the Mews Kiosk📥 Easier set up Without the need for additional software, you can set up and start using the integration in as little as 15 minutes!🚀 Unlock Seamless Operations! For detailed steps and further information, visit our

Dear Mews Community Members,This is your friendly reminder that our highly anticipated webinar, "Transforming Your F&B Operations: Maximizing Revenue with Mews POS," is just around the corner!📅 Date: Wednesday, November 22 🕒 Time: 2:30 PM - 3:30 PM (CEST) Key Highlights:✨ Maximize Revenue: Learn how to capture guest attention, streamline revenue management, and boost sales effortlessly.📱 Seamless Mobile POS: Discover the power of a mobile point of sale platform that enhances the guest experience and improves operational efficiency.What to Expect:🚀 Success Stories: Real-world examples of businesses that have transformed their operations with Mews POS.🔄 Integrated Solutions: Explore how Mews POS integrates seamlessly to create a frictionless guest experience.Why Attend?Elevate your

Dear Mews Community,we are bringing you the weekly updates of what happened in the Community. 🌟 Elevate Your Property Operations: Mews University Live Sessions 📚Embark on a specialized learning journey with Mews University's Live Sessions. Dive into the core of property management systems through two focused sessions:Reservations in Mews: Uncover the intricacies of our user-friendly dashboard, color-coded timeline, and reservation management. Billing & Rebates: Empower yourself in financial mastery, from interpreting the billing screen to managing invoices and payments.Ready to elevate your Mews proficiency? Enroll now.TIP OF THE WEEK: Updated Availability & Occupancy Report 📈Exciting n

Exciting news, Mews Community! 🌟 We've hit a major milestone, surpassing 5,000 customers worldwide, marking almost 40% growth this year.🌍 Global Impact: From boutique properties to international chains, Mews is building a diverse community of forward-thinking hospitality leaders.📈 Impressive Growth: In the last nine months, our customer base has surged by a third, fueled by a $185 million Series C investment and seven strategic acquisitions.🌟 Celebrating Our Customers: Thank you to all our partners, including Strawberry, edyn, Generator and The Social Hub, as well as leading innovative independent hotels including Airelles, Finn Lough, The Dylan Amsterdam and Good Hotel and more, for making this journey extraordinary.🎉 Accolades and Achievements: Processing €3.5 billion in payments since January, Mews was crowned 'World's Best Hotel PMS Solutions Provider' at the 2023 World Travel Tech Aw

Dear Mews Community,We're thrilled to share a great enhancement to our Availability & Occupancy report, designed to make your data analysis even more seamless and insightful. 👁️ More Data at a Glance No more manual calculations! We've introduced a new Total column that instantly provides key information per space category, saving you time and effort. Now, in one comprehensive view, you can analyze:✅ Average Occupancy Rate✅ Average Price✅ Total Number of Available Spaces, including adjustments🔄 Improved Navigation We understand the importance of a user-friendly interface. That's why we've grouped filters and the full detail section for a more intuitive experience. Navigating through the report is now smoother than ever!Curious to explore these enhancements further?

Hello Mews Community! 👋Welcome to our weekly overview, keeping you in the loop on the latest and greatest happenings in the Mews universe.🌌1. Missed the New Mews Kiosk Webinar? Watch the RecordingIf you missed the new kiosk live webinar on 2nd November, you can watch the recording. The webinar covers updates since the release, live demos of the new feature, time-saving efficiencies for guests, and a Q&A session with Product Manager James Taylor. Access the recording here.2. TIP OF THE WEEK: Streamlined Company BillingWe've revamped company billing! Now, create dedicated company bills for organized billing. Choose between a proper company bill or a guest bill with the company attached. Read more

Hello, amazing community members! 😎We have a special announcement we can't wait to share. Get ready to be among the first to experience "Flexible Release Dates", as the beta version arrives next week! 📅Say goodbye to rigid release dates and hello to a more efficient way of managing room inventory for travel agencies and corporate groups. This feature will unlock exciting opportunities, particularly for small and mid-market properties, allowing you to sell large volumes of inventory through flexible contracts. 🚀Get ready to boost revenue, strengthen partnerships, and achieve greater success.Stay tuned for more updates and exclusive previews as we prepare for the official release of "Flexible Release Dates."Thank you for being part of our vibrant community, and we can't wait to embark on this journey together.

If you missed the new kiosk live webinar on 2nd November, don’t worry, you can watch the recording here where our Product Manager, @James.taylor  covers:What’s happened since the release? (3m 50sec) the new feature in a live demo (5m 50sec) How kiosk delivers on time-saving efficiencies for your guests, with supporting statistics (20m 00sec) Q&A where our PM @James.taylor  answered +30 questions around the new feature (31m 30sec)Read further below for FAQ’s that we weren’t able to get to as we ran out of time. How accurate would the ID scanner reservation search be? Does it scan just the last name?Using the find by ID option to find a reservation uses both the first and last names extracted from the ID to match against a reservation.

📅 November 9th, 14:00 to 15:00 GMT ⏰ Join us for our exciting "Tech Talk: Serviced Apartments & Extended Stay Revolution" event. You'll hear from several speakers, including our very own Charlie Delamare. Charlie is a true Mews legend, and if you join us for this tech talk on serviced apartments and the evolution of extended stays, you'll discover exactly why.He'll dive into how Mews is adapting to cater to longer stays and changing guest preferences, plus a whole lot more.Mark your calendar for November 9th, from 2:00 to 3:00 PM GMT, and don't miss out on the discussion!Check out more details and register here 👈   

Hello everyone, 🙋🏽It's been a bustling week in our Mews Community 🌈 Here's a quick roundup of what went down: Mews Editable History Windows: We learned how to tinker with these windows to control past reservations more effectively. City Tax Changes: Get ready for city tax shifts coming in January. Don't procrastinate; take action now! Mews University's New Courses: No need to stick to one learning path; pick and choose courses that suit your needs.

Hey there, community users! We've got some exciting updates for you: New Mews Kiosk 🛍️: Get ready to take your guest experience to the next level and boost your revenue. With the r

Have you ever wanted or needed to learn more about a specific feature of Mews, but it wasn’t included in your assigned learning path of Mews University? Here in the Global Education team, we do our best to make sure that the role-based learning paths in Mews University fit everyone. However, we also know that each property and role has its own unique needs. Previously, if you wanted to upskill or simply learn more about a particular Mews topic, you had to enroll in a full learning path just to find the specific content you were after. No more! We are happy to share that all of the courses included in our role-based learning paths are now also available as stand-alone courses in the catalogue. Not sure how to access the catalogue? It’s easy. Once you are logged in to Mews University, click on Catalogue in the top left of the screen. You can scroll through the

Hey there, Amazing Community! 🍀As we near the end of the year, it's time to give you a friendly heads-up about some upcoming changes in city taxes that will go into effect on January 1st. But please note, these changes will vary by country, so make sure to check if they apply to your location.City Tax Changes: Don't Wait Until the Last Minute! ⏰These changes might impact your property and reservations, so it's crucial not to leave them to the last minute. Our teams will need some time to process your requests. Here's what you need to know:Two Ways to Handle City Tax Changes:1. Fixed City Tax:If your city has opted for a fixed city tax rate, get in touch with us at support@mews.com. We'll help you set up the new city tax rate, but we will need official documents to make it official. 2. City Tax as a Product:

Hello, Mews Community! 🖐We're here to give you the lowdown on what went down this week in our Mews community. Let's dive into the highlights:1. Mews Introduces Direct Expedia Connection: Exclusive Preview 🌟Exciting news: Mews now has a direct connection with Expedia, offering seamless onboarding, real-time synchronization, and it's completely free! Read more here. 2. Boosting Digital Safety in Hospitality 🔑Prioritize guest security with Two-Factor Authentication (2FA). It's a quick and effective way to safeguard your data. Have a look at this exciting article from one of our amazing solutions architects! 3. FAQs About Our SMS Package

Dear Mews Community, 🍀In the competitive world of hospitality, your success depends on the people behind the scenes - your dedicated teams. Empowering your staff to work smarter can lead to improved operations, happier employees, and an exceptional guest experience.We prepared a handy guide for you. What's Inside? Discover how empowering your teams can positively transform your entire business. 📈Team Insights: We'll dive into essential departments within your property and discuss how empowerment can elevate their performance: Front Desk: Learn how an empowered front desk team can create seamless check-ins and personalized guest experiences. Reservations and Marketing: Discover strategies to boost occupancy, reach a wider audience, and create enticing promotions. Housekeeping: Ensure spotless rooms and swift service by empowering your housekeeping team.