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Online check-in for more than one room gets stuck on second screen

  • October 20, 2024
  • 2 replies
  • 74 views

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The online check-in gets stuck for anyone who booked two rooms or more. 

We’ve had several guests reporting this, and have managed to recreate it ourselves too.
Checkout a screen recording of the issue: here

A quick fix would be greatly appreciated 😊

Best answer by marketa.oupicka

Hi @andreas,

I can see that our team is investigating with the help of our tech team and working on a fix! 

Once the fix is ready, Aly will respond on your ticket and I will update the thread here!

Thank you! 

2 replies

marketa.oupicka
Mews Employee
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Hello @andreas!

thank you for pointing it out, I raised it internally!

Will let you know once I know more. 


marketa.oupicka
Mews Employee
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Hi @andreas,

I can see that our team is investigating with the help of our tech team and working on a fix! 

Once the fix is ready, Aly will respond on your ticket and I will update the thread here!

Thank you!