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Hi everyone,

It seems there was an update today, a few hours ago.

Since this update, we are no longer able to assign a specific department to a task when the task is created directly within a reservation – not via the donut on the dashboard.

This was a feature we heavily relied on.

When creating tasks via the dashboard, it’s still possible to assign a department, as described here:
https://help.mews.com/s/article/create-and-manage-tasks?language=en_US

Can anyone confirm if this was an intended change?
And is there any chance that this feature will return?
Or do we somehow need to add the departments back to the dropdown menu when creating the task within a reservation?

Thanks in advance for any info, thank you very much!

Hi ​@JMG,

 

thank you for your post. I have received a message from our colleagues in our VAYA Fieberbrunn property, that there is the same issue. I hope it will be fixed soon.

Best,

Adrian

We have the same issue. But surprisingly not with every account.

 

We have the same issue. But surprisingly not with every account.

 

Same here. There is no logic so far which account though, some colleagues with admin rights have the same issue, I don’t 🤔

Hi everyone,

Thank you so much for posting in our Mews Community. My name is Nicolai, and I'm here to help from the Customer Support team.

We are aware of the recent bug you have reported. I'm pleased to let you know that our developers have now resolved the matter.

If you continue to experience this issue, please let us know by raising a ticket, and we will be glad to assist you further.

Thank you for your patience.

Kind regards, Nicolai

Hello Nicolai and others,

indeed the issue has been fixed, thank you!

Reply


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