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Turn up the volume on your Mews success to win at Unwind 2026 🔊

  • April 14, 2026
  • 5 replies
  • 137 views
Sarah.Masterton-Brown
Mews Employee
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On 26th May 2026, the Mews Community is coming together for Unwind in Amsterdam – our customer-exclusive event the night before Unfold. There’ll be drinks, canapés and a rooftop bar to enjoy while you meet old friends and make some new ones. 

But this year, we’re adding a competition into the mix 🎉 

Share how you’re using Mews to work smarter, grow revenue or make smarter decisions, faster – and you could walk away with a🎁Portable Bose Speaker on the night. Details below 👇 

 

How to enter 

To take part, leave a comment on this post sharing a real example of how you’re using Mews in one of the following ways: 

  1. Automate more of the boring stuff 

  1. Maximize revenue from every stay 

  1. Make smarter decisions, faster 

You’ll need to be a member of the Mews Community to comment (you can join here). 

We'll pick the winner from everyone in the room on the night at Unwind. They’ll take home the prize 🔊 as well as some serious Mews Community kudos. So make sure you’re there 🥂 

 

Need inspiration? Here are a few ideas. 

To automate more of the boring stuff, customers are using: 

  • Mews Payments – simplify payments from booking to post-stay with automated processing and faster reconciliation 

  • Mews Kiosk and Online Check-in – reduce front desk pressure and giving guests a faster arrival experience 

  • Flexkeeping – automate up to 70% of housekeeping, maintenance and service tasks, while improving team collaboration and boosting productivity by 93% 

 

To maximize revenue from every stay, customers are using tools like: 

  • Upselling and space management – monetize parking, meeting rooms, early check-in and late check-out and offer extras at just the right moment 

  • Atomize RMS – optimize room pricing with real-time dynamic rates based on live demand 

  • Mews POS – automatically post F&B charges to rooms and enable QR code ordering, making it easier for guests to spend 

 

To make smarter decisions, faster, customers are leveraging: 

  • Atomize RMS – use AI-powered forecasts to predict demand and analyze millions of live data points to optimize prices in real time  

  • Mews BI – improve visibility of business performance with standard and custom drag-and-drop dashboards, schedule exports and set alerts 

  • Mews Multi-Property – onboard new properties quicker and gain total visibility of performance across properties and portfolios  

 

Over to you 

The Mews Community is packed with smart, creative operators doing remarkable things with the platform.  

Share your example in the comments below and we’ll see you at Unwind in Amsterdam to reveal the winner 🎉 

If you want to go fast, go alone; if you want to go far, go together

      5 Replies

      Tobias Sörling
      Forum|alt.badge.img+3

      On one of our largest corporate clients some hotels have set up billing automation's. Letting Mews do the boring part of moving/assigning corporate stays to the right profile. Securing that the invoice always have the correct information. Reducing errors and unnecessary rebates/re-issues. 

      Best Regards, Tobias
        Robin Gustavsson
        Trailblazer
        Forum|alt.badge.img+5

        Since many hotels found it difficult to distinguish between Mews gateway payments and external card/external payments, we have now successfully automated the posting of external payments. This has eliminated manual errors, resulting in fewer discrepancies for the finance team, easier handling for front desk and reservation agents, and fewer support tickets reported to me requesting assistance with troubleshooting or correcting bills.

        This also ensures that:

        • We do not double-charge guests.
        • We do not risk losing revenue if external payments are incorrectly posted to bills that are not prepaid externally.

        After raising this topic in the Community, I discovered that other properties faced similar challenges and had successfully implemented automation. Over the past few months, we have been working closely with our CRS provider to make this a reality.
         

        This may seem like a small and simple change, but it has made a significant impact on our daily operations.


        Looking forward to meeting many of you at Unwind and Unfold this May! 

        Best regards, Robin
          RoterOchse
          Forum|alt.badge.img+1
          • RoterOchse
          • Problem-Solver
          • April 16, 2026

          Automating billing means we no longer have to manually extract credit card details from the channel manager, enter them into the system and then input them into the terminal on the due date. It’s a really tedious job and prone to errors. Mews now takes care of this, and we’ve set it up so that all bookings except those made by phone (there aren’t many of those anymore, as we offer an online discount on our website) are paid for in advance. This means we have time for the guest at check-in, as the billing has already been sorted.
          It’s also great that the option of online check-in and completing the (tedious) formalities means there’s more time for the guest as well. We mainly have tourists who want information about the area, activities sights and places of interest. We now finally have more time for this, and it strengthens the bond with the guest. 
           

           

          Heike
            M
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            • Mluca
            • Navigator
            • April 21, 2026

            We’ve been using Mews Online Check-in to transform the arrival experience for our wedding groups, and the impact has been incredible.

            Instead of handling paperwork at the lobby, guests complete everything in advance and arrive directly at the resort, relaxed and ready to enjoy the celebration. For large wedding groups, this makes a huge difference. It removes congestion, shortens wait times, and creates a much more seamless first impression.

            For our team, it saves valuable time on administrative tasks, allowing us to focus on what truly matters, creating meaningful, personalized guest experiences from the very first moment.

            A smoother arrival for guests, more time for hospitality for the team.

            Watch how it works here:  https://drive.google.com/file/d/1UpDnvF2a2xxlyf2Nn7cJ4ZoKVpon4uTy/view?usp=drive_link

            See you all at Unfold and Unwind

              Johannes Rott
              Community Luminary
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              • Johannes Rott
              • Community Luminary
              • April 21, 2026

              Since starting our journey with Mews PMS almost a year ago, a lot has fundamentally changed for us. A large part of the manual work from our previous server-based legacy PMS has now been successfully automated ⚙️

              One of the biggest advantages came early on with the online check-in and the entire digital guest journey, including upselling opportunities 💡 This allows us to save a significant amount of time on administrative tasks during check-in and shift our focus to what really matters: creating memorable guest experiences and meaningful interactions 🤝✨

              We have also achieved major efficiency gains in billing and payment processes through automation 💳 even getting better with the new auto sent beta for bills.

              With the implementation of Flexkeeping, we further optimized our internal workflows and automated tasks across front office, reservations, and housekeeping—going well beyond the standard housekeeping processes 🏨 - looking forward to the connection between MEWS-Flexkeeping and MARA - for technical issues.

              The result: MEWS makes daily operations noticeably easier and creates more space for quality, service, and exceptional guest experiences 🚀

              Johannes Rott // IMLAUER Hotels
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