Accounting

Hello Community,We have learned that a common source of confusion arises when users attempt to refund a charge from a bill marked "To be Paid" without applying a credit first. This can lead to unintended consequences, increasing the balance instead of reducing it. To maintain clarity and accuracy, follow these essential guidelines:1. Refunds Only When "To Be Refunded" is Indicated 💸Process refunds only when the bill clearly indicates a "To be Refunded" status. Create a credit through a rebate or a direct adjustment on the open bill.2. No Refunding on "To Be Paid" Without Creating Credit 🚫Avoid refunding charges directly onto a "To be Paid" bill without first creating a credit. This ensures the refund subtracts from the balance as intended.

In our community tip of the week, we're sharing a recent update to streamline company billing on our platform.Previously, you had the option to "Add company details" to a billing screen, which combined guest and company information on a single bill.Now, we have introduced a dedicated company bill feature for a more organized billing process. Here's how it works:Proper Company Bill: With the recent changes, a company bill only contains company details in the top part of the bill. To create a proper company bill, move the entire bill to the company profile. This ensures that only the company's information is displayed.   Guest Bill with Company Attached: In the past, attaching a company to a bill also included guest information, which was referred to as a company bill. However,

Dear Community, 🌸We've got a support tip this week that's coming straight from you, our awesome clients. We heard there was a bit of confusion around moving items on a bill, so we're here to clear things up.👉 Move Item:First things first, select the items you want to move. Once you select the first items, you'll notice a blue bar at the top of the billing screen appearing, showing the number of items you've selected and the total amount.One that same blue bar, you can find a "Move" button, once you click on it a new window appears.   Next step is to select the correct bill, where you want to move these and also if you wish to move these to a

Hi Community! 🙋🏼This article purpose’s is to discuss how best to filter through your Accounting Ledger to ensure you have the tools in hand to make the greatest use of it. ⚡ The Logic To use a report, it is always best to understand the logic behind the numbers. The information below is based on a report in mode Grouped and grouped by Owner The Detail Columns Open past revenue: Items c

Dear Community, 🙋🏻Today, we'd like to discuss a practice of closing bills before the arrival of guests and shed light on the challenges that can arise from this practice. 📄There are two distinct options depending on the legal environment regarding required deposits:Option 1 - Legal Environment with Required Deposits:In situations where deposits are mandated (usually for revenue and VAT reporting purposes), it is essential to close the payment against the deposit, rather than the entire bill. By doing so, the accommodation charges remain open, allowing for future updates and modifications to the reservation. If an automatic deposit settlement system is in place, the deposits will be posted, and the remaining positive balance will remain open until manually closed upon the guest's departure.Option 2 - Legal Environment without Required Deposits:In this scenario, where deposits are not necessary, there is no imme