Hi everyone,

We’re setting up a recurring group booking workflow and I’d love some advice on the best way to handle communication settings.

Every week we host the same tour group that:

• Stays for 3 nights

• Sends us a rooming list a few weeks in advance

• Arrives by bus and checks in with ID at reception

• Already has everything prepaid by the tour company

The challenge:

• We don’t want each individual guest to receive confirmation, pre-arrival, or check-in emails. They don’t need communication from us, they just show up, stay, and leave.

• We also don’t want the tour company (payer) to receive 20+ confirmation and check-out emails every week. One invoice and one confirmation is enough.

Has anyone found a clean way in MEWS to set this up efficiently? Do you:

• Leave guest emails blank?

• Use a “dummy” email for the payer profile?

• Or is there a smarter way to suppress automated emails for certain groups/rates?

Any tips from other properties or confirmation on best practices would be super helpful.

Thanks!