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Creating a task for housekeeping when Extrabed is added.

  • September 30, 2025
  • 3 replies
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Mark Alexander Joel
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Hi all,

 

We are quite new to Mews, and I’m trying to make the most of the smart features that can support us at the hotel.

 

We currently have Extra Beds set up as a service, since they are billed per night. What I would like is for Mews to automatically create a task or send a message in the app to Housekeeping, so they know which room and on which day an extra bed is needed.

 

In other words, when the service is added to a booking, it should trigger this task for the day of arrival.

 

Any suggestions on how to achieve this?

Best answer by Sanne

Hi! Unfortunately, Mews lacks the option to do so (even though it feels like basic functionality). Zapier might do the trick for you; Zapier for Mews Operations 

Please upvote Automatically assign a task when a product is added – Welcome to the Product Ideas Forum on the Ideas Forum and share this with your colleagues for more votes 🤞🏻

Regards, Sanne 

MarkAJ

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      3 Replies

      Sanne
      Community Catalyst
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      • Sanne
      • Community Catalyst
      • Answer
      • October 6, 2025

      Hi! Unfortunately, Mews lacks the option to do so (even though it feels like basic functionality). Zapier might do the trick for you; Zapier for Mews Operations 

      Please upvote Automatically assign a task when a product is added – Welcome to the Product Ideas Forum on the Ideas Forum and share this with your colleagues for more votes 🤞🏻

      Regards, Sanne 

        carl.rosenberg
        Mews Employee

        Hi ​@Mark Alexander Joel ,
        As Sanne mentioned, this functionality is not available natively in Mews and can be achieved using Zapier. However, it is natively supported by our latest acquisition, the housekeeping system Flexkeeping. 
        Please reach out to your customer success contact for more information.

        Kind regards,

        Carl

          Mark Alexander Joel
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          Thanks for shedding light! I am super excitet about Flexkeeping and what new functionality it will add. 

          MarkAJ
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