Nice one @matt.jeffrey - you are a natural. Looking forward to your next update.
For the team-extend-billing-automation-to-include-payments release, is there a way to have this solution run over past payments as well to solve our outstanding open invoices?
Look like great progress 🙌. I have two questions about that:
- Regarding digital keys, did you mention that nothing other than Mews is needed for wallet-based keys? This means no integration is necessary on the locking system side? The licensing and technology for apple wallet, for example, is handled entirely by Mews? Are there any further details on this, or does it simply work natively when marketplace key integration is used with an supported provider?
- In the feature outlook, I saw that bill splitting is listed under kiosk improvements. I hope this will also be made available as a feature on the backend, as it's one of the most requested functionalities in the feedback forum.
Look like great progress 🙌. I have two questions about that:
- Regarding digital keys, did you mention that nothing other than Mews is needed for wallet-based keys? This means no integration is necessary on the locking system side? The licensing and technology for apple wallet, for example, is handled entirely by Mews? Are there any further details on this, or does it simply work natively when marketplace key integration is used with an supported provider?
- In the feature outlook, I saw that bill splitting is listed under kiosk improvements. I hope this will also be made available as a feature on the backend, as it's one of the most requested functionalities in the feedback forum.
Hello!
Regarding Digital Key: We are in the process to get this ready since End of August, when I signed up. In fact it’s not exactly as straight forward as it is described in the video. There is actually a length help article at https://help.mews.com/s/article/How-to-set-up-the-Digital-Key-in-Mews-Operations?language=en_US
But, at least here in Austria, the Vendor for AssaAbloy is not exactly 100% ready. At least you will have to buy some additional license for the Vostio System (Advanced License & Mobile Key License per lock, I believe), if you have the right lock hardware the software on the locks might need some updating, some consulting hours for setting up the integration are required, some graphics/logos/images and FAQ must be prepared for the wallet design, …
Also please note I have heard that Google/Apple (?) charge some fee per issued digital key which in turn becomes charged to the hotel through AssaAbloy (? or MEWS? or both ;-) ). Actually on this topic some clarification from MEWS would be helpful, so that it is clearer upfront what each digital key issue will cost, at least it’s not zero. It would be great to get some guideline from MEWS what to reasonably expect, as this is some fee that is imposed rather intransparently and it’s just “that’s the way it is”. I have received some estimate from our vendor that this fee might be around 0,50 EUR per issued digital key, but as I said it non negotiable and it’s not included in the vostio license contracts and quotes, as far as I know…
We hoped to get it up and running mid September, but I guess it will be November at best…
Still, it’s awesome that MEWS pushed this topic forward! It’s great to make use of the NFC technology that was withheld from iOS Users that long, technically it should have been possible since at least a decade! I guess Apple finally found a way to monetize it .. ;-)
Regards,
Jean-Philipp.
@j.spiess i've also heard that these integrations involve license fees not only from the provider but also from Google and/or Apple. Let me know how it goes. Thats a interesting feature for us, but only if thats not to expensive as there is no particularly big advantage for anyone here.