Hello Mews community!

We're excited to bring you an overview of the latest updates from December. Here’s what’s new:

New Features

• Keep your guest profile data accurate with the new Match and merge function!
  Manually searching for and merging matching guest profiles used to be time-consuming and error-prone. Now, with this new Match and merge feature, Mews automatically identifies and suggests matching guest profiles, making profile management faster and more accurate.

• Meet your new way to modify invoices: Address positioning is here!
  Say goodbye to extra steps when preparing invoices. Now, you can print your invoice and pop it straight into a windowed envelope without additional formatting. With the new Invoice Address Positioning feature, you have the power to decide where the invoice address appears.
• Smart Tips: Your AI-powered guide to personalized guest service.
  Picture this, you know your guest’s favorite amenities or special requests before they even step through the door. With Smart Tips, now you can. AI-driven insights are embedded directly in each guest’s profile, giving your team instant access to valuable details like reservation notes, past stays, and preferences.

Improvements

• Get the most out of your bookable services with hourly booking in the Mews Booking Engine.
  You can now seamlessly offer and manage hourly bookings as a primary service, all in one smooth and intuitive interface in the Mews Booking Engine. Drive additional revenue and offer incredible experiences to your guests!
• An enhanced Payout detail screen is here!

  Track your payments in just a few clicks with Mews’s enhanced Payout detail screen. Previously, tracking your property’s payouts details meant manual searching and filtering across multiple reports, wasting your team’s precious time. Our latest update makes understanding your payouts and viewing payout details easier than ever! 

Announcement

• Mews University update: Digital Security Skills learning path now available.
  Protect your property and customers’ data in today’s ever-evolving digital landscape! The new Mews University Digital Security Skills learning path equips you and your team with practical knowledge to safeguard your operations.