A busy shift in hotel F&B is tough. Orders need to be taken, guests are waiting to pay, and your team is juggling service, systems, and sky-high expectations. The last thing you need is tech that adds more friction.
Your POS should feel like a natural part of your hotel operations, not an extra layer to manage. When front-of-house, management and kitchen staff all work from the same system, service flows, errors drop, and teams stay focused on what matters most: the guest.
This article walks you through how Mews POS enables faster service and more consistency across your F&B operations with less manual effort – so your teams stay efficient and your guests stay happy.
What it is
Mews POS is a fully integrated point-of-sale system for hotel food and beverage outlets including restaurants, bars, and retail outlets. It centralizes order-taking, kitchen communication, room charges, and payments inside the Mews Hospitality Cloud. Staff can use any Android tablet or smartphone, and because everything runs through Mews, there’s no need for disjointed payment systems.
Core capabilities
ePOS: Staff take orders, manage tables, and route items directly to the kitchen from their handheld Android device.
Take orders and payments all in one: Mews Terminal S2 handles order taking and payments in one compact device, streamlining your hardware and simplifying service.
Embedded payments: With one gateway for both PMS and POS, payments flow through the same ecosystem and reporting stays aligned with PMS revenue – reducing reconciliation headaches.
Digital tipping: Encouraging guests to reward good service via hassle-free tipping keeps staff engaged and happy.
Menu management: Create tailored menus for every space across your property to support upsells and push changes live in seconds.
PMS integration: POS charges post directly to the PMS using a guest’s name or room number. Valuable guest details (like allergens or VIP status) are shared to the POS for smooth service that’s tailored to each guest.
Digital Ordering (Advanced): Guests order and pay from their phones via QR codes. Orders feed directly into POS and the kitchen, supporting room service and orders from anywhere across the property with ease.
Inventory (Advanced): Receive real-time stock updates and automatic inventory updates with each order.
F&B flexibility: Connect with best-in-class inventory and business intelligence vendors to build the tech stack your hotel needs to scale easily.
Reporting: Know how well your menu and individual items are performing gather actionable insights to make informed decisions.
Why it matters
Consistency is the cornerstone of great F&B operations. And that’s where Mews POS makes the biggest impact.
Orders, payments, and room charges stay aligned across systems, so teams don’t waste time on manual entry and revenue doesn’t leak.
And because it’s part of the same ecosystem as your PMS and payments, Mews POS helps your F&B outlets feel less like a bolt-on and more like a natural part of your property. That means more accurate billing, simpler reporting, and better guest experiences – even during the busiest shifts.
Learn more: Help and resources
Want to explore how Mews POS could streamline your F&B ops? Get in touch with your Customer Success Manager or our Customer Success Team.