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We would like to transfer the rate to the channel manager by 31 December 2027.

  • January 7, 2026
  • 6 replies
  • 166 views

Leif Penning
Superstar Guru
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Hi,

when we try to transfer the rate to the channel manager until the end of 27, we get a message saying that the period is longer than 550 days and nothing happens.
Is it possible to extend the period?
Does anyone have any experience with this?

Best wishes

Leif

Best answer by Robin Gustavsson

Hello,

You can reach out to Mews and ask them to update the interval length for your connected integration.
Please note that there may be limitations depending on which CHM/CRS you have integrated.

 

 

6 Replies

Johannes Rott
Superstar Guru
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  • Superstar Guru
  • January 8, 2026

HI Leif,

which channel Manager are you using?

Can you send it by two times? so 370 days and 370 days?


Leif Penning
Superstar Guru
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  • Author
  • Superstar Guru
  • January 8, 2026

Hi Johannes,

nice idea, but unfortunately it doesn't work. The error message says that you cannot upload a rate longer than 550 days.
We use HNS.

Best wishes 
Leif


Johannes Rott
Superstar Guru
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  • Superstar Guru
  • January 8, 2026

Hi Johanns,

nice idea, but unfortunately it doesn't work. The error message says that you cannot upload a rate longer than 550 days.
We use HNS.

Best wishes 
Leif

it was worth a try :-D 


Leif Penning
Superstar Guru
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  • Author
  • Superstar Guru
  • January 8, 2026

Definitly ;-)


Robin Gustavsson
Senior Guru
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Hello,

You can reach out to Mews and ask them to update the interval length for your connected integration.
Please note that there may be limitations depending on which CHM/CRS you have integrated.

 

 


Leif Penning
Superstar Guru
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  • Author
  • Superstar Guru
  • January 8, 2026

Hi ​@Robin Gustavsson ,

Thx, good idea. I didn´t know that setting. We will do so.

Best wishes 

Leif