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Question

Stay 3 / Pay 2 promo - setting up restrictions

  • August 1, 2026
  • 1 reply
  • 9 views
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Dear Mews-ers, 

Sorry if a newbie question.

I am setting up a ‘Stay 3, Pay 2’ promo for certain low season dates. 
The idea is to have it for arrivals on Sunday, Monday and Tuesday during designated low season periods (eg. January). 

I’ve set up a rate group ‘Stay-Pay offer’ (basically non-ref policies), 
and a rate (Stay 3, Pay 2) (-33% on the BAR)
so far so good.

But now I’d like to set up restrictions: 
eg. closed to stay in high season, closed to arrival on Wed-Sat, etc. 

Problem is that, when I consult the restrictions calendar view, I cannot see the rate group nor rate displayed - even if I choose to add a restriction. 
Am I doing something wrong here - how can I resolve this issue, and have it shown in the calender view? 

Essential before going live of course.

Equally so, how can I remove rate groups / rates from the calendar view when I am no longer using them?

Thanks!

    1 Reply

    Manuel
    Preferred Consultant
    • ManuelPreferred Consultant
    • Preferred Consultant
    • August 2, 2026

    Can you see them in the list view? If not, they are probably not set, or not set to the relevant rate group/rate. Expand the date range in the list view filters to be sure.

    Rate groups that do not have restrictions should not appear in the restrictions list or calendar view. If you see one, the restriction might accidentally have been set for this one instead of the other?

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