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Single Remittance Rates

  • June 9, 2026
  • 4 replies
  • 45 views

My property is looking to find a way to streamline single remittance rates from an OTA. We aren’t exactly sure how we can accomplish this. Is there anyone with experience creating rate products in MEWS without taxes?

Best answer by adrianne.flores

Hi ​@andresmata94 😄

What you're describing sounds like a scenario where the OTA collects the tax from the guest and remits it directly to the tax authority on behalf of the property.

If you're using an Expedia direct integration, it's worth checking Accounting configuration > OTA taxes in Mews Operations. This allows you to specify which taxes are collected and remitted by Expedia, helping Mews account for those amounts correctly without requiring manual adjustments.

For other OTAs, there isn't currently a universal tax-remittance configuration available across all integrations. In those cases, many properties use a workaround such as dedicated products, product rules, or channel-specific rate setups to offset the tax portion automatically rather than adjusting reservations individually.

In summary:

  • Expedia direct integration: Check the OTA taxes configuration first.
  • Other OTAs: A custom setup or workaround may still be required, depending on the channel and integration.

Hope this helps!

4 Replies

Johannes Rott
Community Luminary
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  • Community Luminary
  • June 11, 2026

what exactly do you need that for? with a percentage for example? you could create a “minus product” and attach it to the rate.

Could you give some more details


  • Author
  • Community Newcomer
  • June 11, 2026

This may be a US exclusive issue, I’ll try to give more details:

In certain states, certain 3rd party bookers remit the rate’s tax rather than the hotel itself. This creates what is called a single remittance tax, where the 3rd party booker collects the taxes from the guest, and then remits it on their own.

The issue we are currently running into, is that MEWS does not recognize this as an option. We are manually adjusting the taxes off using said minus products, but this is tedious.

We are looking to streamline this by creating a special rate that makes the “Total Amount (Gross)” the same as “Total Amount” with the taxes pre-adjusted off for this particular 3rd party booking site.


Johannes Rott
Community Luminary
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  • Community Luminary
  • June 11, 2026

ok ok understood so we have an similiar option regarding tourist tax included and excluded and we simply use a product linked with a product rule and the percentage needed.. but the tax is 0% because of the austrian law so that is maybe not an option for you. sorry for not beeing able to help.


adrianne.flores
Community Ambassador
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  • Community Ambassador
  • Answer
  • June 15, 2026

Hi ​@andresmata94 😄

What you're describing sounds like a scenario where the OTA collects the tax from the guest and remits it directly to the tax authority on behalf of the property.

If you're using an Expedia direct integration, it's worth checking Accounting configuration > OTA taxes in Mews Operations. This allows you to specify which taxes are collected and remitted by Expedia, helping Mews account for those amounts correctly without requiring manual adjustments.

For other OTAs, there isn't currently a universal tax-remittance configuration available across all integrations. In those cases, many properties use a workaround such as dedicated products, product rules, or channel-specific rate setups to offset the tax portion automatically rather than adjusting reservations individually.

In summary:

  • Expedia direct integration: Check the OTA taxes configuration first.
  • Other OTAs: A custom setup or workaround may still be required, depending on the channel and integration.

Hope this helps!