What is going on with the rate management?
Until yesterday I could simply select a date, a window would open up, and I could override the price.
Now I first have to select the date, then a window opens with the pricing details, then I have to select ‘edit’, then I have to select the date, and only then can I change the price (‘Base price (incl. tax)’*)
Is this something temporary?
Solved
Rate management / pricing - made difficult (?)
Best answer by saurabh.bhatia
Thanks so much for your feedback!
The functionality should now be fully rolled back (to the previous version) for everyone. In response to your input, we’ve redesigned the form and workflow to offer greater flexibility—allowing occupancy adjustments to be set per day and per room category—while preserving the speed and simplicity of the original experience. You’ll still enjoy single-click editing, no multi-step processes, and a unified side panel for all data.
This updated experience will begin rolling out gradually next week. I’d love to hear how it fits into your workflow once you’ve had a chance to try it. If there’s anything we can tweak to make it even more useful, we’re happy to adapt!
Thanks again,
Any news about this feature? It has been such a downgrade for me as a revenue manager. The whole workflow has worsen. Changing a rate for a particular date, saves it and brings you back to the initial screen - so you have to find again the date that you were looking, open again the availability…. PLEASE BRING BACK THE OLD RATE MANAGEMENT!!!
Any news about this feature? It has been such a downgrade for me as a revenue manager. The whole workflow has worsen. Changing a rate for a particular date, saves it and brings you back to the initial screen - so you have to find again the date that you were looking, open again the availability…. PLEASE BRING BACK THE OLD RATE MANAGEMENT!!!
It has been a slight improvement but I agree, we do need the old feature to be release asap. It is a pain to work like this
I noticed this feature was already active in two of my properties, and now it has also been rolled out to the other two. To be honest, I find it inefficient and unnecessarily time-consuming.
Will there be improvements to this version, or is there a chance we can go back to the old one?
+1Same here, it is quite annoying updating every day on its on by having more clicks than before. it would be great to chose either the old or the new version...
I noticed this feature was already active in two of my properties, and now it has also been rolled out to the other two. To be honest, I find it inefficient and unnecessarily time-consuming.
Will there be improvements to this version, or is there a chance we can go back to the old one?
Please do raise your concerns as this is the only way they listen. 🙏
I'm afraid I have to join the others in expressing my concern and requesting that the previous system be made available again.
This update is not functional, and the amount of time lost managing rates is significant.
It also increases the likelihood of errors, as we are constantly scrolling and clicking — whereas before, it was almost a “data entry” task: much more efficient and faster.
This update is really not a good one.
As it is now (16 September), I find it good to work with.
Yes, ‘pressing enter’ and automatically moving on to the next day in the row (as in the past) would be better still; but I feel most concerns that were raised have been properly addressed.
Thank you!
(PS: Mews must probably think me to be a highly conservative person opposed to any change, sorry if that would come across in such a way 😶. All change needs a bit of adjusting to).
As it is now (16 September), I find it good to work with.
Yes, ‘pressing enter’ and automatically moving on to the next day in the row (as in the past) would be better still; but I feel most concerns that were raised have been properly addressed.
Thank you!
(PS: Mews must probably think me to be a highly conservative person opposed to any change, sorry if that would come across in such a way 😶. All change needs a bit of adjusting to).
It is slightly better but still VERY inconvenient. I agree with the majority of people here who would like the jump to the next date feature back. It is still a mess with the system jumping back on the first date after saving. Sorry but it is VERY VERY annoying. Not going to get used to it. Fix it.
As it is now (16 September), I find it good to work with.
Yes, ‘pressing enter’ and automatically moving on to the next day in the row (as in the past) would be better still; but I feel most concerns that were raised have been properly addressed.
Thank you!
(PS: Mews must probably think me to be a highly conservative person opposed to any change, sorry if that would come across in such a way 😶. All change needs a bit of adjusting to).
It is slightly better but still VERY inconvenient. I agree with the majority of people here who would like the jump to the next date feature back. It is still a mess with the system jumping back on the first date after saving. Sorry but it is VERY VERY annoying. Not going to get used to it. Fix it.
I've noticed that, fortunately, they've reverted to the previous system.
Thank you to the Mews team for listening to us.
Best regards to all 😀
As it is now (16 September), I find it good to work with.
Yes, ‘pressing enter’ and automatically moving on to the next day in the row (as in the past) would be better still; but I feel most concerns that were raised have been properly addressed.
Thank you!
(PS: Mews must probably think me to be a highly conservative person opposed to any change, sorry if that would come across in such a way 😶. All change needs a bit of adjusting to).
It is slightly better but still VERY inconvenient. I agree with the majority of people here who would like the jump to the next date feature back. It is still a mess with the system jumping back on the first date after saving. Sorry but it is VERY VERY annoying. Not going to get used to it. Fix it.
I've noticed that, fortunately, they've reverted to the previous system.
Thank you to the Mews team for listening to us.
Best regards to all 😀
Indeed 🙏
latest version seems to incorporate all our input - so thanks a lot for that!
upon ‘override price’, I very often get the following error message.
very annoying, as it does seem the price is adjusted (or is it?)
anyone else in this situation?
+1Hi
i used it on three different properties last day, but haven´t seen the error message once. so we are not facing that situation.
latest version seems to incorporate all our input - so thanks a lot for that!
upon ‘override price’, I very often get the following error message.
very annoying, as it does seem the price is adjusted (or is it?)
anyone else in this situation?
There is no issue there. This message only comes up after you updated the last date on the interval of the calendar dates you selected. In the previous version before the update if you recall the sidebar closed. In the updated version it does not. I am sure they will come up with an update for the system so that when the last dates rate is updated in the selected interval to close the ‘pop up’ window and then you won’t see that message. Basically there is no new date to jump to and that is why it shows an error message. The rate change for the last date still goes through though. I hope my explanation makes sense :)
latest version seems to incorporate all our input - so thanks a lot for that!
upon ‘override price’, I very often get the following error message.
very annoying, as it does seem the price is adjusted (or is it?)
anyone else in this situation?
There is no issue there. This message only comes up after you updated the last date on the interval of the calendar dates you selected. In the previous version before the update if you recall the sidebar closed. In the updated version it does not. I am sure they will come up with an update for the system so that when the last dates rate is updated in the selected interval to close the ‘pop up’ window and then you won’t see that message. Basically there is no new date to jump to and that is why it shows an error message. The rate change for the last date still goes through though. I hope my explanation makes sense :)
it does; thank you!
latest version seems to incorporate all our input - so thanks a lot for that!
upon ‘override price’, I very often get the following error message.
very annoying, as it does seem the price is adjusted (or is it?)
anyone else in this situation?
There is no issue there. This message only comes up after you updated the last date on the interval of the calendar dates you selected. In the previous version before the update if you recall the sidebar closed. In the updated version it does not. I am sure they will come up with an update for the system so that when the last dates rate is updated in the selected interval to close the ‘pop up’ window and then you won’t see that message. Basically there is no new date to jump to and that is why it shows an error message. The rate change for the last date still goes through though. I hope my explanation makes sense :)
it does; thank you!
Hi There,
Just an update, Mews I guess sow our comments as this issue is now solved. No more error message on the last date rate update :)
+1
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