new reservation report

Hi ​@josue.orellana ! thank you on your reply.

i can´t reopen the old version as i am not able to see the new report after clicking on the old one.
As the old one is a main part of our revenue management, we still need it the version as it is now due to excel exports. etc. 

is the old one going to stay or is it going to be removed at some point?

We are facing the same issue thoughout all of our five hotels.shall i open a ticket or do you take cae?

Hi ​@Johannes Rott Sorry to hear this still isn’t working for you. As ​@josue.orellana says, it’s best to open a support ticket (if you haven’t already in the interim) so this can be properly reviewed.
Thanks

​@Sarah.Masterton-Brown thanks on your reply. I will open the ticket to check on that just to make sure the new report shows the data the same way the old did. Our whole revenue management is based on the old reservation report so it would be a massiv issue for us. 

Hi ​@josue.orellana,
there is a feedback from our properties regarding the new reservation report.
There is no option anymore to filter for the customer classification which is very important for us.
So the main question is will the old reservation report stay or will you switch the reports at some time and delete the old one in general?

Kind regards

Louisa

Thank you all for the feedback. I’m part of the team working on the changes for Reservation Report. 

• A button that reads “Old report” should be seen next to the time period selected in the top header. Please let me know if that button is not visible. We’re keeping the old report accessible as we transition to the new one. The aim is to eventually keep only the new version of the report, hence the importance of this feedback. We will address these (and other bits pointed out by other properties) as soon as possible.

• Regarding Segments filter, it should work as a multi-select dropdown. I’ll check to see if this is a bug.
   

Thanks!

 

​@deivid.saenz thank you, i am aware of old and new and the switch in between.

As mentioined before, we definitly need a table on the export showing the specific period - ADR- RN - REV per segment, that is something the new report doesn´t offer as you can´t chosse total or detailed.

Hey ​@Johannes Rott !

We’d love to jump into a call with you and understand your property’s needs better. Let me know where can we reach you out if so. 

Meanwhile, please try this (in case you haven’t yet):

In the new report, we integrate the Totals and Detailed modes. This means, in terms of exports, that the Excel file that is exported in the new report will include a new tab that replicates the old Totals Mode export. Does that work for you?

We are aware that if you’ve used the “Group by” functionality, it is currently not reflected in the Excel file. We’re already addressing this.

Hope this is helpful, and please do let us know if a call is possible :) 

​@deivid.saenz thanks for your feedback! I have already seen the tab mentioned above but for us it is useless as we do go on segments not totals. 
 

sure i am in for a call. Can you sent some suggestions? We do miss a few/ lot reports we used on the old pms so maybe we can find something together!