new reservation report

Hello ​@Johannes Rott 👋

I’m Josue - one of the Community Ambassadors - and I’m happy to help clarify your question regarding the new Reservation Report and filtering by Segment. 

I’ve confirmed the behavior your reported in my demo property where the Segments filter in the sidebar isn’t populating any options, even when segments exist. 

As a workaround for now, you can use the Old report version of the Reservation report and apply the Segments filter there.

Because this looks like unexpected behavior in the new report rather than a configuration issue, the best next step is to open a case with Mews Support so our experts can review it in detail and, if confirmed, escalate it to our developers.

This will give the team all the context they need to investigate properly and push it forward on their side.

Thank you again for surfacing this — it’s really valuable feedback for improving the new report. 🙏
If you have any questions, please don’t hesitate to let me know! 😎

~ Best regards, 

Hi ​@josue.orellana ! thank you on your reply.

i can´t reopen the old version as i am not able to see the new report after clicking on the old one.
As the old one is a main part of our revenue management, we still need it the version as it is now due to excel exports. etc. 

is the old one going to stay or is it going to be removed at some point?

We are facing the same issue thoughout all of our five hotels.shall i open a ticket or do you take cae?