Skip to main content
Solved

Mews 'return'-arrow to status screen missing when consulting customer details/ suggestion

  • March 4, 2026
  • 1 reply
  • 6 views

Forum|alt.badge.img

Dear team,

Previously, when managing a reservation via the status screen, it was easy to click on the customer name for his/her details, and simply press the ‘back/return’-button to go back to the status screen.

This handy feature existed until not so long ago, but now seems to have gone.

Would it be possible to re-introduce this ‘back/return’-button on the customer profile (linking back to the status page of the reservation)?

Best answer by jessica.becker

Hi ​@PHman88, thanks for raising this here. This is the information I received from the team working on this change:
 

"Mews has begun improving and unifying the navigation experience across its interface: no more back arrows embedded in the Mews page, but the user should use the Browser's back Arrow instead. As these updates continue to roll out, all pages will eventually adopt a consistent behavior, with the browser’s native back arrow becoming the standard navigation method. This means that, unfortunately, we cannot roll this back to the legacy behavior."
 






If you have any further questions, please let me know. Thank you 

1 Reply

jessica.becker
Mews Employee
Forum|alt.badge.img+1
  • Mews Employee
  • Answer
  • March 5, 2026

Hi ​@PHman88, thanks for raising this here. This is the information I received from the team working on this change:
 

"Mews has begun improving and unifying the navigation experience across its interface: no more back arrows embedded in the Mews page, but the user should use the Browser's back Arrow instead. As these updates continue to roll out, all pages will eventually adopt a consistent behavior, with the browser’s native back arrow becoming the standard navigation method. This means that, unfortunately, we cannot roll this back to the legacy behavior."
 






If you have any further questions, please let me know. Thank you