Hello,
I have a simple issue with meal management in Mews.
Context:
- Contract of rooms of 50 rooms per days
- need lunch charge for every night but not on check-in or check-out
- Supper are working fine with “before end of day” since they are always taken at check-in
Problem with lunch:
Guests check out before lunch time, so lunch should not be charged.
However, with product type:
- If I set it to “before end of day”, lunch gets charged on arrival
- If I set it to “after end of day”, lunch gets charged at check-out
In both cases, the meal is charged even though it should not be at check-out or check-in.
I am looking for a simple way to avoid automatically charging lunch for check-in or check-out while keeping as much automation as possible.
How are you handling this in Mews?
Thank you.
