Has anyone modified the selection to internal notes?
In terms of if we wanted to add something like breakfast notes.
Solved
Internal notes
Best answer by yann.isakovic
Hi
Good question! My name is Yann from Mews support and I hope I can bring a bit of clarification here :)
At the moment, the list of classifications for internal notes isn’t something properties can modify themselves – so you unfortunately can’t just add a new custom type like “Breakfast notes” to that dropdown.
What you can do today is:
-
Use one of the existing classifications and put the breakfast‑related information in the content of the note, and/or
-
If “Breakfast notes” (or similar F&B‑specific tags) would really help your workflows, add it as a feature request in the Mews feedback forum so Product can evaluate adding it as a new global classification.
Internally, this is by design: classifications are fixed on our side and not editable in the UI; changes would need to go through Product as a feature request.
Hope that clarifies what’s possible right now!
Yann
- Mews Employee
- Answer
Hi
Good question! My name is Yann from Mews support and I hope I can bring a bit of clarification here :)
At the moment, the list of classifications for internal notes isn’t something properties can modify themselves – so you unfortunately can’t just add a new custom type like “Breakfast notes” to that dropdown.
What you can do today is:
-
Use one of the existing classifications and put the breakfast‑related information in the content of the note, and/or
-
If “Breakfast notes” (or similar F&B‑specific tags) would really help your workflows, add it as a feature request in the Mews feedback forum so Product can evaluate adding it as a new global classification.
Internally, this is by design: classifications are fixed on our side and not editable in the UI; changes would need to go through Product as a feature request.
Hope that clarifies what’s possible right now!
Yann
+1
For now we use the existiing one and for example military is a golf costumer.
Anything on the road map that it might be possible to configure?
- Mews Employee
Hey
Right now the list of guest classifications in Mews is fixed – you can activate/deactivate the existing ones, but it’s not yet possible to rename them or add your own, so what you’re doing with “military = golf customer” is a known workaround on our side too.
Customisable guest classifications are on the product backlog as part of a broader guest-recognition/CRM initiative, but there’s no confirmed timeline I can safely promise yet. I’ll add your use case (military/golf) to the existing feedback so it’s included in the prioritisation.
Thanks a lot for raising this!
We have traditionally used a workaround but we are cleaning up the system in our period of growth and we were wondering, it there was a scalable work around. if it is not in the bingo cards we will find a workaround which would workbest. Thank you for your responses.
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