Hello!
If I have a corporate rate that I cannot yield, is there any way to exempt that rate from property level restrictions?
I know I can do this in Mews directly as an exception on the rate or rate group, but I am trying to leverage the automation from our RMS to do this.
Example: Two night min on a room type being sent from our RMS, but NEGABC rate should not be affected.
Many PMS systems would have a ‘non yieldable’ option in the rate configuration that would allow for this.
Best answer by josue.orellana
Hello
I’m Josue - one of the Community Ambassadors - and I’m happy to provide a recommendation here.
At the moment, we do not have Community Ambassadors who specialize in RMS topics. Because your question is specifically about how restrictions from your RMS can interact with rate plans that should remain exempt or override the strategy, the best next step is to open a case with Support so the team can review it and route it to the RMS team for further investigation.
They’ll be happy to clarify this further for you. 😊
~ Best regards,
+2
Yes, on a rate restriction level I can do this.
I want to be able to set/automate a room type restriction strategy, but have some rate plans that can override that strategy/be nonyieldable.
+1Hello
I’m Josue - one of the Community Ambassadors - and I’m happy to provide a recommendation here.
At the moment, we do not have Community Ambassadors who specialize in RMS topics. Because your question is specifically about how restrictions from your RMS can interact with rate plans that should remain exempt or override the strategy, the best next step is to open a case with Support so the team can review it and route it to the RMS team for further investigation.
They’ll be happy to clarify this further for you. 😊
~ Best regards,
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